McDonald’s Restaurant Review

Customer service is bad because the lady was very rude

Place was okay it depends who is working and what time of the day you go there.

It's the best and the good thing is my wife works here live it

U need code 2 use restrooms and they r filthy no soap

Fast service. Good deals on various food items. Accurate order. Will continue to go there.

It seems every time we go to a McDonald's there's something wrong with the order. No straws, no napkins, an item charged but missing. It just seems that the staffing is always so inept... only in a moment of desperation do I go and try to get a correct order. Just because this is a minimum wage job shouldn't mean that the staff are incompetent. At least I try to believe that. But each and every time you all prove me wrong.

I liked their service but they ran out of utensils, so I had to eat my bacon fries with a spoon. But other than that it was great.

Love the new no standing in line machine if your paying with card and the new kids play area inside (:

worst mcdonalds ever, you literally have to ask for everything, they will not give you napkins or ketchup ever. Napkins! really??? i gotta ask for those every single time!!!!??? when you order a happy meal they ask what sauce, "bbq" (checks in happy meal - no sauce) then you have to ask for it again... by far the worst mcdonalds in all of san bernardino when it comes to customer service, their employees could care less about anything. either that or piss poor management. it all starts from the top

Hate the new menu board,takes to long to change choices.,clean though.,,drive thru a joke, takes soooo long,even when not busy,only afternoon ,night shift needs improvement....drive thru not recommended

There's a very cute young lady that works behind the counter

The service was great but there is a small wait for items. They make great mocha it brightened up my day

The coffee is always a hit . I wish I could get the same taste at home .

Okay service, lack of seats due to the middle school next door, even though the students don't buy anything

Horrible I asked the guy to make fresh fry they was cold when I got to the window

The condiment area was extremely dirty and the floors were sticky and the table tops we're very dirty.

Fast food restaurant. O.K. I guess. I hate their prices though.

I'm an old guy I remember when burgers for $0.50 one fish sandwich over $5 I will not put anyone's kid through college

Worst shot ever nasty fries burnt and slow service order all the way wrong

No cheese, no cheese, no cheese, listen to your customers I hate to return food because I don't trust the staff at any restaurant when food is returned so please pay attention to your customers orders. Other than that staff is very friendly when they talk to you but they all need to smile....

I love my senior coffee.and the fast service and my mac nuggets, with hot mustard.

Great customer service, fast food even when there is a long line.

The play area smelled like dirty feet and socks could barely gag my mcnuggets down.

Do not go here. I have attended this establishent a total of 5 times every single time I received my order it is always wrong and/or missing something. Find a better McDonald's

They REALLY need to wear gloves and hairnets. The person at the cash register should not touch the food at ALL. Money is filthy carries many forms of bacteria and credit cards too.The drive thru should not take money and then touch food without washing and sanitizing their hands. The store on Highland and G st is nasty. The workers nor leads wash their hands nor wear hairnets. Some don't. I can't say All only the times I have gone. Thats why its been a year since I have been to McDonald's. Its important to practice clean habits at places where food goes to the public. They NEED to implement Gloves, Hairnets and WASHING OF HANDS

What can you say it's Mickey Dee's. I like the sweet tea.

No courtesy at all at this location on numerous occasions, no thank you , I know you have to ask for everything , but the least we should get appreciation . Need to train these people

This place is terrible. The employees are rude and unhelpful. If you ever want to go to a place and feel like you are in an SNL skit about people who hate their lives and their jobs this is the place to be. If you let them know that they got your order wrong expect them to react like you are personally attacking their character. And you better believe they will yell across the restaurant to prove their point. It is fly infested and dirty overall. Stay away from this location, until they hire new employees and clean up. They gave my daughter expired apples that were clearly rotten. The package says to keep refrigerated and they have them all sitting in the counter.

30 minutes to wait in the drive thru for food??? It always happens at this McDonald's.

drive through is pretty good and easy you drive through, it's mc donalds you probrobly know what they sell, it's "food" pretty good service i guess, i dont know it's fine.

seats inside are nice wheelchair accessible, electronic ordering if you'd like (aka no talk just food) and there's a play place.

Coming home in the early morning I was exhausted and hungry. Low and behold, this store was spot on. The drive-thru was also manageable. The food was excellent and service efficient & friendly

Cleanliness is always bad . restrooms look and smell filthy..

The line was so long it moved every 10 minutes I believe I stayed in the line the drive-thru for about an hour then when I try to order a chocolate chip frappe for the fifth night in the row the machine is down so I end up getting a caramel iced coffee which was terrible I wouldn't even give it to my dog

The restaurant and the parking lot/drive thru where very clean and well kept & the staff all seemed to work together effortlessly they where very efficient and expedient. I will be going back again to visit this McDonald's more than once.

love the new look been coming here since I was a child just lately it feels like this is the only McDonald's that always takes forever when it comes through drive thru

This location sucks, bad service and rude employees.

Dirty place nobody cleans tables dirty and the dont call the cops when drug addict s go inside .when there s littles kids inside the management doesnt care for there customer s.

Since the virus this place has always been very busy at the drive thru. Even though they are really busy they do a good and fast job majority of the time. Been going here even before I moved to this city.

Worst part of town to have a McDonald's. Tons of homeless people and weirdos. An the employee's don't do a thing about it.

Placed a mobile order to pickup curbside, service was fast and great

Since i was a kid i always ate big mac im 33 now & still do lol

Nothing to complain about. Clean, and fast service.