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This was the only place to get hormone therapy bu...

This was the only place to get hormone therapy but they really messed up with the lack of care. They referred me to the surgeon Kathy Rumer and that she took insurance and now I ended up with a disability after what she did to me. After I consulted the provider for follow up, she didn't even help me. Maybe that's why they're no longer there. It seems like all they care for is showing off by providing referrals and advertising as if they care about the minority community. I shouldn't have listened to them.Im in deep regret.

Went to this place a couple yrs ago so I m not sur...

Went to this place a couple yrs ago so I m not sure if staff is the same but I must say my experience here was wonderful. all the staff was kind and helpful and my doctor was AMAZING & went above & beyond for me. He came all the way back to the center after my appt almost missing his flight to reissue a medicine I had thrown up & gave me his personal phone number just in case I had any complications again, also they ordered free pizza for everyone in the waiting room during my visit! Care was affordable & prompt as well. I d definitely go back /recommend to friends

Never refills my medication on time. I have been o...

Never refills my medication on time. I have been on and off hormones 3 times this point because of this, and was told about refills that were not made or were for completely different medication unrelated to hormones. The people are nice, but I cant keep doing this on and off hormones thing, it's damaging me emotionally.

I would NEVER recommend this sad excuse for a prac...

I would NEVER recommend this sad excuse for a practice to anyone. They don t care about their patients. They don t return phone calls, even if they re urgent. They don t care. It would take over a week before I d ever hear anything. Even if it s medication related, they will not get back to you in time. I m so fed up with this place and am immediately going somewhere else.

Awful. Just awful. While I like my doctor, everyon...

Awful. Just awful. While I like my doctor, everyone else here is worthless. They will force you to come in for a visit just to refill your prescriptions. They probably just want your copay. Do yourself a favor and go to a real medical provider. I ve absolutely hit the limit of my patience with them.

The Mazzoni Center is a wonderful place! I do not ...

The Mazzoni Center is a wonderful place! I do not usually leave reviews, but seeing the abundance of one star reviews was very strange to me. I have received wonderful care from providers there, who have always been comforting and accommodating - while remaining professional. Without the Mazzoni Center I would not have been able to transition. The desk staff are quiet but helpful.

After waiting on hold for someone for over 30 minu...

After waiting on hold for someone for over 30 minutes the person I spoke to was very kind! Every star is for you, buddy. Unfortunately, the wait list for gender affirming care is currently An Entire Year Long. Please consider hiring more doctors or working out more availability. I was warned your waitlist was long before calling, but an entire year? in a country where we are expected to pay for medical care? That's pretty absurd. I was not recommended anywhere else or pointed in another direction.