Took the short tour and had a good time. It's really cool to see all of the machinery at work. The staff was friendly and the ice cream at the end was delicious!
Great tour and great ice cream at the end. Grab your family and get ready for a fun little adventure !
Fast to unload raw milk. People are great. Oh yeah, really good ice cream too.
Great last minute place to stop and tour. Very inexpensive and ya get an ice cream too! My 11 year old enjoyed herself as well as myself. Very educational for sure. If you're in the area, stop in. That is what we did literally.. on the way back from the mountains and seen it on the attraction sign.
The tour for 4.50 was a great deal. You get the equivalent of a 2.50 scoop of ice cream (that can be upgraded for 1 dollar more) in addition to an awesome tour of the factory. Would definitely recommend stopping by!
Enjoy stopping here on our way to pigeon forge. Very sad it's closed on Wednesday
The tour was nice and informative and the icecream was delicious. Every flavor could be a favorite. Take your family and the price of the tour more than pays off with the ice cream pass.
Call ahead since they do alot of school tours. Tour was o.k missed the movie because of a school tour. Ice cream at the end was best part. Easy to find and park. Restrooms were clean. Lots of souvenirs to buy there.
Was a very good experience and would recommend taking the children or just going with friends or by yourself. If possible I would try going during the week while production is running to see all the machines alive and active. It is like any other corporate factory tour, it give you the rich history of May field, and will let your roam freely about the gift shop, and when its your time for the tour they will take you to a room to see the introduction to Mayfield film. Where they will also pass out hairnets for the factory tour. The tour itself is amazing, and the tour guides are very very knowledge about the plant, the processes, and the history. The tour itself is 4$ per person, but that is really to cover the cost of the free Ice cream they provide at the end. Its a great place to take the kids for a short and sweet tour and a fun thing to do on the weekend. Would highly recommend!
Very informative! The tour is $4.50 and includes a free sample of ice cream. A great way to get the kids out of the house for a few hours and enjoy some fantastic ice cream.
Excellent!!! Great staff. Allison, guide, was awesome. Loved ice cream and store.
Its only $4.50 for adults to go on the tour and you get a scoop of delicious icecream at the end! Pretty cool experience. We even bought eggnog to take home.
We had a great time seeing the method used to bottle the milk and make the ice cream. The flavor we chose at the end was blueberry cream pie and it was delicious! Really great to see an American company that has stayed in the family for so long and grown so much.
Was a nice place....I advise anyone with EPILSPY to ask what noises & smells they might encounter before they take the tour. I had to end my halfway because of the smells. Each person is different but ask first. Place is great though & they were so sweet & concerned. My daughter completed the tour. It was wonderful. The ice cream alone was worth the trip.
Could be better and buy the milk from home town farmers
The tours are very interesting and young kids love it! After the tour you get to pick any flavor of ice cream even the specialty flavors you can t buy in stores!! Staff members are extremely kind and is willing to answer any questions! Very clean facility as well! make sure y all stop by!:)
Had to deliver a load of milk was the first time here everyone was pleasant would have like to try some fresh products and it was snowing on top of it all
Fun learning experience with the kids. Plus its ice cream. Everyone loves ice cream
It was great! Got a amazing chocolate shake! Perfect for a hot summer day.
Cool place to learn about your milk how it's made how the jugs are made ice cream is made very cool place to check out free ice cream at the end of tour they do tell you it may stink a little be aware
Out of two boxes all was wrapped with bottoms opened?
Nice inexpensive tour with a free scoop of ice cream at the end.
Based on the previous reviews we visited this place, this shouldn t be called as a dairy farm because it is just the factory visit and that too many aspects were not part of the tour. Ticket cost is $4 for everyone more than 3 years which includes a free Ice cream 1 scoop at the end of the tour. Tour starts with a short video clip explaining their evolution and then the plant tour begins - it has 4 stops (Milk container molding division, Milk filling station, Cleaning/ Washing station and the ice cream preparation section - they showed ice cream preparation process as a video only and not the real process as such! Missing aspects were - They can start somehow with showing some part of their actual farm, How milk is transferred to the factory, how it is processed/pasteurized, what process done for whole milk, 2% or fat free Milk, carton filling with Milk and along with Ice Cream preparation. Only good thing is they have good number of front chairs and tables for us to enjoy the ice cream, ice cream shop and a great entrance with gift shop. Kids will not like the tour as such except for grown ups. The tour is around 1 hour they claim and it can be considered as 30 to 40 minutes one actually. Overall if not seen we aren t missing anything but if we want to kill some time can be visited barely one time.
Really like the tour, one of the best we've been on!
The people there are so nice and the tore was well worth it...
Awesome place with great people! I highly recommend.
Mayfield was absolutely incredible because, how often do you get a tour of a milk and ice cream factory. I went in with high hopes and I really enjoyed it. I got to see how milk was packaged and distributed and how ice cream was packaged and made as well. The employees and staff were all very friendly and they were very passionate about their line of work and what they did. I must say I was impressed with the factory and I enjoyed the ice cream at the end of the tour as well.
The tour is only 30 minutes, but so much fun! My 7 yo absolutely loved it!
Came to Mayfield Dairy Farms during the 2017 eclipse. The staff was very accommodating to the above average crowds on that day. Tour was enjoyable and you get a scoop of ice cream at the end. If you are in the area its worth the time to stop in.
It's been 2 months since our visit and my daughter is still talking about visiting the dairy farm. She had so much fun.
Was a nice tour, our guide was Allison and she was very good. Let us ask questions and took time to answer. She was very knowledgeable about the place. Took about 45 minutes to an hour. $ 4.50 a piece and I thought that was a fair price. You get a free scoop of ice cream at the end of the tour, any flavor you want. Good experience.
Educational, fun, and very informative, dont foget your icecream! Fantastic!
Very helpful tour guide and the ice cream was amazing.
Excellent for a day trip. Tour is less than an hour long. Kids loved it. No strollers allowed on the tour. A lot of steps as well.
It doesn't always smell great but the guides are good about warning you ahead of time. My grandparents milked cows and if you were in the same boat as me then you'll know the smell instantly. The manufacturing process is really interesting and it's good to know they make their products with quality in mind. Tours leave on the hour. Depending on the day you go they will be making lots of lovely items or not. Of course on the weekend they will likely be shut down and the tour will just be to see where and what tools they use. Be sure to call ahead for hours since it is a short window on some days. You get icecream at the end of the tour!
Got in earlier than my appt friendly and professional experience
Intriguing and fun tour through the plant which ends with the best part of all, ice cream!
Loved the factory tour and how the tour guides explain the whole process from beginning to end. And the free ice cream you get when the tour ends!
Very friendly staff, they are so nice. Had a great time on the visitor tour.
Great place to visit. Employees are moderately friendly, but the ice cream is delicious and the shop is fun.
Great down to earth super friendly, and really good ice cream
One of the cleanest places I've ever visited. The tour was very educational.
Very difficult to find entrance to ice cream store, poor direction signage, good ice cream though
It had been a while since we came last but the tour was great. You get to see how they create the milk jugs to filling with milk and also the ice cream side. You get some ice cream at the end which is the best part as Mayfield ice cream is some of the best ice cream I've had. Staff was also very nice a well. Highly recommended.
The tour was interesting, amazed with the odor of the process. I don't care for the smell of fresh milk. You get ice cream at the end of the tour which was very delicious.
A short video precedes the tour of the milk and ice cream packaging areas. Your ticket includes your choice of a dish or cone of the flavor of your choice. Great place to stretch your legs.
Quality has decreased markedly since we first started stopping here. Not really worth getting off the interstate for this place now. Several of us had ice crystals in our ice cream.
Overrated. Best ice cream in the world in 1981 but the world has moved on since then. The tour us ok but I went in the evening when most if the machines had been shut down for the day and so it was not so fun. Beware that there are loud noises and machine /plastic smells throughout the tour. They only show you the filling and packaging part of the factory. I was interested to see how the ice cream was actually made. One thing I got out of the tour us how much wastage modern processing plants have. If I were a milk cow I would be rather furious. Then again I'm guessing its the same for other industries. The ice cream is pretty standard, nothing really to shout about. But its a nice rest stop if you are on a road trip. You have to pay for the tour but get a 'free' ice cream at the end. No photographs allowed during the tour.
Loved the tour! Loved the ice cream! Friendly staff!
We stopped for a quick dairy tour and dessert pit stop. Tours include ice cream with paid admission of $4.50 Adults and $3.50 children... tours are on the hour and lasting 45 minutes. The staff we encountered hardly smiled and was not overly friendly... not sure if they were having an off day. (minus the 1 star) otherwise it was worth the stop. Unfortunately no photography is allowed while on tour. On the way out we did encounter a fairly young staff member that went out of her way to say thank you for coming today and come back and see them! Also inquired if we enjoyed the tour and desserts...
Great place for field trips. We had fun when we went. There are lots of children's activities and learning things about cows.
Lots of fun things for the kids to do in the fall. We went for the corn maze and hayride. Both of which left me disappointed. The corn maze trails were so poorly marked we started in the large maze and walked out of the small. The corn was only about 3 feet tall so really quick and boring. I don't know if the giant weeds are there to mark off trails or what but if you like corn mazes give this one a pass. Next was the hayride. A quick circle around a smallish pumpkin patch. I'd say it was about a 10 minute ride at best. The rest of the stuff my kids loved but then it's really not hard to please a 7 and 3 year old. It's ok but there are better harvest activities not too far away.
My husband and I took this tour with about 15 other people. It runs each hour. We got to see the machines that made the milk containers/jugs and also the filling of the milk. We did not get to see the ice cream or the juice being made. The tour itself was very difficult as the sound system for the guide was terrible. Most of the tour we could not hear or understand him. Even so it was interesting and not that expensive especially when you get some good ice cream at the end. Try the Extreme Moose Tracks. It is the best.
The tour is fun & our tour guide, Brook, was wonderful! You get ice cream at the end that's covered in the admission price I guess. Very affordable & you can relax outside to eat your ice cream after the tour. Heads up, there are no actual farm parts, it's all about the packaging side of things!
Awesome ice cream five stars great customer service
