Maude Whatley Reviews

The nurse Renee is really nice and has been very helpful every time we have came for a checkup on our baby. Front desk staff is pretty nice as well and the wait isn t too bad

With appointment, 2.5 hours in the waiting room. Another hour in the back while employees have lunch. Disgraceful.

The WORST place to get medical care. The DOCTORS aren't the problem, it's the ADMINISTRATION. Have to go back and forth with them to get a prescription refill. Placed on hold for 20 mins while phone was ringing.

They never get my meds right
They call in the wrong ones are they dont call all of them in its crazy

Youlll wait forever !!!! Even if u have an appointment makes me mad becuase all the staffs aint working hard enough back there sipping on coffee

Poor service! Never see same doctor. When you get refill on medication never give correct dosage.

Had a 9:00am appointment, and was still in the lobby at 11:30

Very unpleasant and unprofessional lady at the sign in desk is the rudest most obtuse disgusting attitude filled person I have ever seen in my life definitely going to call and report her she needs to be fired IMMEDIATELY !!!!!!! I'll see to it with every and anything she is fired

Here now n been here since 8:30a.m and they still haven t called my sister to the back n it s now 12:12pm bad service

They are nice and quick but I have been waiting three days for my prescription to be called in and they still haven't called it in!

Sitting here with my sister who had a 3:00 appointment and it is now 3:36..We arrived at 2:36..My problem is why give someone a special time to be there only to be made to wait almost a hour pass your appointed time..

I'm calling them right now. The telephone has rung for three to four minutes before anyone answered.

They take all day to see you even with an appointment and they forget to call in medication

Some of the workers there are rude as it gets.... had one lady while I was trying to finish what I had to say over the phone interrupting me several times being nasty about an appt that was made and was missed informed me on and they swear up and down they didn't make a mistake sorry to say we are all humans and we all make mistakes but just own up to it don't give your customers lip and attitude that's not good customer service at all so glad I'm moving and won't have to ever deal with this unorganized institution I suggest you go to Birmingham if you want good service and people that actually care about there patients....

Awesome place for service! You have passionate providers and staff! There is no other place in town that will offer the amount of services along with the gratitude this place has! I would choose this place every time! They will help you with all your needs, if they can t, they will get you where you need to be!! Literally the best place in town!! I love this place, it s like a family!

My wife had depo shot but they didn t discuss the side effects of it

NEVER go unless you have 3 hours to wait,even if you arrive 20 minutes early for an appointment.I HATE going there .Its unprofessional,nasty,unorganized,horrible staff.I can't think of anything good about this place.It should be a veterinarians office not a place for people.Actually not even that because I am sure animals won't get good treatment there either.

I have had two horrible teeth that have been bothering me for years. I have also had nothing but bad experiences with dentists my while childhood causing me to gain a phobia of a dentist. But today I did a walk in at Maude whatley and they helped me over come this. Great nurses as well as dentests.they took great care of me and I thank them all. I will definitely be going back and would recommend them to anyone!!!

When calling and you ask for a nurse, they send you to a phone that rings for 5 minutes with no answer. When you do speak with a human, they take your info and do not return your call. Not great. When we went for our visit at 1pm, apparently they were coming back from lunch. Didn't open the window until 1:07 and didn't call back until 1:45. We were the first appointment. When asked for referrals, said sure. Two months later, not a single referral. Definitely lacking a level of professionalism. Hard to get someone who knows what they are talking about. The nurse practitioner was nice and seemed to care, that's the only decent thing about our interactions.

Dr. Luckey is fabulous! The wait time is long but the services performed by Dr. Luckey makes it worth while! Best Dr. I've ever had! Some of the other staff members are rude though so just treat people as they treat you.

Slowest place ever, only good thing is pricing for uninsured. Roaches crawling around the floor. After waiting 4 hours the doctor left without seeing me.

I went and I didn't get the attention I needed to address my pain issue. I guess there seemed to be a problem that day.

Dr. Luckey is one of the best doctors I ve had. They ve really improved on the waiting time.

Overall, an excruciating experience. It is very unfortunate that this is the available quality of care for many.

Great service at Whatley!! My wait time for Dr. Hill (Podiatrist) is ALWAYS timely. Dr. Hill is efficient and she is caring. Initial apprehensions were unnecessary! Staff, doctors, wait time and service compare nicely to all of my other medical visits!

I would not recommend Maude Whatley to anyone wanting a Dr to help you get on disability. They act as if they listen to you about your health problems but when they have to fill a report to disability tbey don't give a complete enough report. Either that or they lie on tbe report and say you don't have enough problems to not work. I have been denied my disability 4 times because of Maude Whatley. I will never again use their services.

Dr luckey was helpful. Waited 45 minutes after my appointment for a drs excuse from our nurse, Tonya, who said she d bring it to the waiting area. Got tired of being ignored and left without it. Wouldn t recommend unless absolutely necessary.

Overall not a bad office visit. The staff was helpful and concerned and took me as a walk-in when the walk-in list was already ridiculous. However, all the good was trumped by the 4 HOUR wait time (I was a walk-in). 3 hrs was spent in waiting room and another hour spent in the back. To sum it up, good doctors, excellent nurse staff, and great desk personnel, but only go here if you don't mind an excessive wait.

You re not going to have any luck calling, but once you are there they are great! They are extremely caring and listen! Some even gave personal comparisons and methods that helped them. Nurses and front desk people were extremely kind and make you feel at home! I was in and out within an hour!

Hey my mouth is killing me it cheap enough to get both teeth pulled that hurt instead of just one ..I LOVE IT..thank you Maude

They are position like a low-cost clinic! I called them and explained my situation, woman on reception was rude and gave the phone for other worker. They asked income for our family, and they never said the amount, in the end I arrived at the clinic and she charged $ 275 for an x-ray and examination. This is awesome how huge it is! I do not understand why it was necessary to ask our income over the phone! if you still need to go to the clinic, we wasted our time ..