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Sadly disappointing.

Sadly disappointing.
Our rental property's management company uses Masterfix as their 'go to' resource for out of hours work.
Having had an electrical circuit trip three times on a friday night (and with two young children in darkness) I contacted Masterfix to help. Their admin staff were understanding and helpful and in fairness their response staff were sent quickly.
The electrician sent couldnt have been more unhelpful; his surly attitude could have been excused had he sorted the problem but his excuses as to why he couldn't fix it didnt ring true...eventually he said he had other 'emergencies' to go to

Kids in the dark....went to another company

I didnt want to write an unfair review. This is the third time Masterfix have visited my property over the last 3 months for electrical faults. I appreciate that as an emergency solution they cannot be held accountable for a property's electrical wiring but not once did they provide any kind of fix

Terrible customer service. Engineer came over twic...

Terrible customer service. Engineer came over twice to our flat, saying our boiler was fine, no heater for over 2 weeks and they kept saying there is no problem with the boiler. I would definitely not recommend this company to anyone as they have not only being useless, but quite disrespectful with their customer service.