My father lived at Bonnie Blink for the last 13 months of his life. He loved it there and was very well cared for, first in assisted living, and then with full nursing care as he declined. He liked the staff, the food, the environment, and especially loved his nurses, who loved him right back. When he died, two of his nurses came to his funeral, and cried along with the rest of us.
My brother and I took great comfort in knowing that our dad was being cared for by good people in a good place.
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If I were a negative person I would give Maryland Masonic Homes a one star because of Maggie Kelly. However I know Maryland Masonic Homes has given me a life changing experience at the facility. And the care team is awesome.
However, the reason why I would not be returning to Maryland Masonic Homes is Maggie Kelly. This is probably one of the worst decisions made in the organization.
I have never seen an individual so bent on tearing apart teams and creating tension within staff. Maggie has created an environment promoting tension in the staff and making everyone feel completely undervalued. As someone who has given care in hospitals for a long time, I know when someones character is divisive creating greater turn overs in a hospital.
Even though I enjoyed working at Maryland Masonic homes before this person came on board I will not be returning. When a leader sows discord among staff members, gossips, is extremely rude, and finds ways to undermine employees confidence, then I am better off somewhere else where team spirit is promoted and employees respected for their contributions.
If I were given the opportunity to make a review of the staff Maggie Kelly would be given a 1 in the absence of 0, but at the same time I think of all the other staff that put in so much to make Masonic Homes a great facility thats why I will rather see them prosper hopefully in the absence of this individual.
Rehab was great..dining room wonderful staff..nursing very lacking, always short help they over medicate, basic water in the am, bathing on the days they decide, suppose to weigh weekly, don't follow discharge orders from the hospital. I received a call from my mother,who was crying in pain, I tried to call her nurse was disconnected i called back front desk hand carried a note to her nurse to call me never happened
Many times when I visit MMH, I am amazed by the level of care and compassion shown my father. Elaine and Sharon are always so kind and always have a smile. They both seem sincerely interested when I need to share some personality trait or data for my father. There have been so many kind gestures that I cant name them all. Jeffrey is keen to be sure medication is accounted for, and he showed great compassion toward my father by letting him see the packing list for a medication shipment. My father has trouble letting go of his independence, and insisting that he be able to receive his medications is an indirect result of that issue. Dad reluctantly, understands that medication shipments go around him, but it was special to me that Jeff made that empathetic gesture with the packing slip. The kitchen staff show sincere interest in understanding what kinds of foods my Dad likes or what suggestions I have. My father can be very picky and directive, and I don't feel as generous toward him when he is in my care. Yesterday, although I was speaking with the person in charge, three women gathered with such sincere interest to discuss my father. Even today I am warmed by the memory their warm and compassionate eyes. My father has days where he is so upset by his physical symptoms that he forgets to notice all of this I have described. I try to redirect him that instead of all that is wrong, why not notice all that is good and even beyond wonderful. When I review these blessings with him, he relaxes and agrees. I have only reviewed a few of my most recent experiences, and I cant find that words to describe how thankful I feel for the care that Dad is receiving.
As a health professional I found the Medical Care to be TERRIBLE. Dad spent a month in rehab for physical therapy related to weakness and discharged a month later requiring TOTAL care. In spite of their recommendation that "in their opinion" he was good to discharge to his home of self care as independent, as well as return to providing care his wife who requires 24/7 supervision for Alzheimer's!.
Sadly at his advanced age this is a set back that he can't/won't overcome. A number of very basic healthcare 101 measures would have avoided the outcome. Hope this helps
I am a current employee of mmh since Jan my experience here has been a enriching and rewarding experience I am a gna with twenty years experience and I have brought my experience here I love working here I love my residents and the administration has been very helpful to me in many ways I enjoy my work so I am very happy to know that they appreciate me and I definitely would recommend mmh homes to any nursing staff out there I look forward to completing my year and hope I have many more
I want to express the deepest appreciation for everyone at Maryland Masonic Homes who had contact with my mom. Everyone was so kind and caring to her throughout her 5 years she was at Bonnie Blink. Mom was treated like a queen.
Good staff with a great attitude, despite being understaffed by my observations. (Takes several minutes for a response to a sincere call for assistance. E.g. toilet. Observered this on several different visits to the Harbor rehab wing). Facility is kept clean and sanitary (does not wreak of urine). Strong Covid protective protocols in place. Medication seemed appropriate. Food is decent. So they are good and could be great, if they just had more nursing staff, even LPs not necessarily RNs
Great Security staff, great LPN and RN staff, some good housekeepers but overall not a big fan. They hire from the inner city and those are the only employees they DO NOT drug test. Fights erupt in the kitchen, and in front of residents. A few years ago there was a stabbing in the kitchen. Theft was prevalent with employees as well. Beware of these things.