Mary free bed rehabilitation hospital Reviews

Worst experience of my prosthetic life. Taking a year and a half to make a prosthetic leg that I cannot comfortably wear. Causing me to miss work then telling me they cannot write me excuses for work anymore, that I'll have to see a regular doctor for that, even though it's entirely caused by prosthetic!!! I took the foot off the new unwearable prosthetic myself and put it on my 6 year old prosthetic. Cost me around $4,000.00. Insurance company over $10,000.00. I'd really appreciate my portion of the cost returned back to me, I emptied my bank account to pay in full.

When I have a stroke 6 years agoMary Free Bed was awesome and get me back on my feetI love the people there

Really poor customer service, forgetful staff, and terrible bedside manner. Staff all don t seem to want to be there, or want to work with patients. Doctors don t listen to patients, for example, when a specific procedure was requested, we were denied. Only later to have it ordered after 2 or 3 other procedures were done. This is either incompetence, or fishing for insurance money.

Beyond this, they MAJORLY dropped the ball with their CoViD-19 policies, rather lack-thereof. The staff could use training on following policy and procedures, and cultural sensitivity training.

Avoid if possible.

Response to MFB: I have already followed the formal complaint procedure. Waste of time, as you are unwilling or unable to work on your glaring flaws and areas in need of intense growth.

I decided to stick with the therapist I was seeing since there are only a couple of sessions left. He is aware that I am indeed recovering from an injury.

Yesterday i had see a rude dr that he need be removed from his job is there anyone can help me i need to report this dr in

A couple months ago we took Alex in for an autism evaluation. Thankfully he shows absolutely no signs of autism. Our pediatrician referred us to Mary Free Bed in Grand Rapids for the evaluation. The psychologist spent no more than an hour with Alex. I sat in their the whole time. My whole point on this post is that the medical field has become absurd. Without transparent pricing they just charge anything they want. No repercussions on them. We are lucky enough to be able to afford this bill, but how many parents cannot? Something needs to change, and until we all stand up nothing will. Mary Free Bed should be embarrassed by the amount that I'm going public with. It's disgusting! The original amount was 1449 dollars, but after contractual allowance it is still 818.87!

This is a wonderful place .
They are top notch people working here

The staff are very helpful and friendly. They seem to enjoy their job in helping others. My rehab is going well as can be expected and I look forward to going every time because they are helping me to heal.

This is for their valet specifically. The kid at valet today around 3:30 (younger guy, mixed, tall hair) was so super nice and very helpful (lifting in an 86lb wheel chair, no problem). I had been having a bad day and his politeness and helpfulness made me smile. I don t know his name and haven t seen him before but he was awesome!! Thanks for making my experience better.

All was well until I asked my therapist about contact information to forward to my employer, because my reason for receiving therapy is due to a work injury that I am recovering from. I explained that I have forms to forward to my employer that must be filled out for all care that I receive for not only worker s compensation but also a leave of absence, so they need to know who s providing care because I am authorizing to release my personal health information. Things got awkward and my therapist Mike seemed to believe that I was wanting HIS personal information. I literally mentioned employer 4 times, worker s compensation once and leave of absence once. Well, I explained to the scheduler or woman working the front desk exactly what I told him. She IMMEDIATELY knew what I was talking about. She said, sounds like he took it the wrong way. Honestly he shouldn t have! For one, that s unprofessional, two, I m in a nearly 3 year committed relationship and three, I simply don t do vanilla. Only chocolate.