3 years ago
I just want to thank Mary Contreras from State Far...
I just want to thank Mary Contreras from State Farm and her staff for the great experience I had dealing with a flood in my home . Mary literally got off the plane ,she was away out of the country and came over and sat down with me said don t worry about it everything will be taken care of with my homeowners policy. Mary let me cry over my damaged wood floors and the feeling of being helpless to having hope again. Mary help me with suggestions on the contractors to trust and gave me the confidence to trust my design ideas for picking out new flooring, painting, wall repair etc. All the State Farm staff I spoke with helpful and speaking with a live person not a recording ,always put me at ease throughout this process of putting in a claim. Great customer service and followed through. My house is better than it was before the damage ,so I want to thank Mary Contreras in Tempe and her staff. All insurance companies are not the same and you want the best and I have State Farm to watch over my auto and house and Mary Contreras of State Farm.