Marketing Lounge Reviews

Under the cosh with this HSBC contract, but willing staff.

Attentive, responsive, efficient and pleasant to deal with - an all round great experience. Highly recommended

Received promotional gift Afternoon Tea for two, which was booked via MLP at Bella Italia in Manchester, as a unique choice as you get pieces of hot pizza slices instead of finger size sandwiches. Unfortunately the pizza reached our table though freshly made were cold. The Code given to us was rejected at till point and we had to pay with embarrassment.
However, when I raised the issue with MLP, the officer immediately raised a dissatisfaction complaint, which was dealt with proficiently and I was re-imbursed with the Cost of Tea for two with cheque and also sent another complimentary Booking Tea for two within 7 days..

MLP working on behalf of Churchill Insurance - an error with a promotion swiftly and professionally resolved by a charming lady called Emily. Still to be finalised, but her manner was appreciated with an issue not really her fault, despite she was representing the offer. Was this Churchill marketing error, who cares at least the phone was answered and the issue is in hand.

As a client, MLP have provided some of the best account management I've experienced. Always willing to come up with creative and manageable solutions.

As a client I'm sure you will get a response, as someone trying to deal with a marketing company who run a cashback offer that I'm entitled to take advantage of, the customer service is basically rubbish...take note Mr Bosch!

Total lack of response to my emails. Unable to contact them despite being entitled to a reward gift from Rias, which Rias has confirmed, in writing, that I am entitled to.

I contacted mlp because my free gift for taking a test drive had not arrived. They responded quickly stating the gift I had chosen was out of stock. I received my gift shortly after I made contact.