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4 years ago

Nice drinks and decent food but our day at Sunset ...

Nice drinks and decent food but our day at Sunset bar was spoilt and cut short by a very rude bar manager.
Upon realising a drink was mistakenly given to our table and was subsequently drunk, the manager approached our table twice in a rude and threatening demeanour. He began blaming us for the drink mistake and attempted to recover the cost of the drink.
By this point our table of 6 had ordered a selection of cocktails and food in excess of $300 worth and were awaiting our lunch.
Whilst we acknowledged that the drink was mistakenly given to our table, he failed to take any responsibility for the mistake made by the bar tender.
When my friend went to collect her drink, she was given two drinks. She actually informed the bar tender that it was not her drink and the bartender responded by telling my friend it was meant for someone on her table and told her to take the drink.
The bar manager was aggressive, accusatory, unprofessional and failed to take any ownership for the error that was made by a bar staff member.
All in all had he just owned the error and absorbed the cost, we would have stayed and spent hundreds of more dollars, instead we left and took our wallets elsewhere.

Marina Sunset Bar

Marina Sunset Bar

4.5