Mandarin Oriental, Macau Reviews

Hotel location is excellent! Lake view and sea view are very beautiful! To the east, you can visit Guanyin Lotus Garden, Science and Technology Museum, Fisherman's Wharf, etc., tired to go to Jinsha 888 Food World to eat a buffet; north is New Road, not far from the Big Three. There is no shuttle bus in the hotel, but there are free shuttle buses near MGM, Wynn and Star Hotel. It has direct access to the gates, docks, airports, etc. It is very convenient in all directions. And the hotel does not have a casino, it is safe and quiet, there is a casino in MGM, which is adjacent to the hotel, and there is a 24-hour 18-party restaurant that tastes good and the price is very close to the people.

The room is clean and spacious, the space is very casual, the bathroom and dressing room are large, and the whole is very recommended.

We stayed there for a night. It was fantastic. This hotel really makes our stay very special. The moment the hotel knows it was my hubby' s bday, they decorate the room, give us a bday cake. Give us a momento to celebrate the occasion. Would definitely recommend.

It is great. Less crowded but still convenient. Rooms and services are top notch as you would expected from MO. Recommended.

I stayed at Mandarin Oriental for the first time.
The hotel reception staff guided me to the room and responded politely and felt the hospitality.
In addition, there was no casino, so there was no noise in the hall and it was a very relaxing space.
The room is large enough for two people.
The bathtub is adjacent to the window, so it was normal as it was Macau Tower view.
Amenity is good citrus fragrance.

I felt unsatisfactory because breakfast was too big. (It's not good to believe too much.)
French bread and Japanese rice white rice were delicious, but I feel that there was little protein as a whole.
Try the G-floor cafe because the cake is delicious.
To go to the casino, you can go straight to MGM without going outside.
Also, since it is located in Macau City, you can walk around and explore without using a taxi.
I wrote it for a long time, but I think it is a wonderful hotel as a whole.

Now I understand how easy it is to become a "fan" of M.O. We came here for just 1 night to celebrate our anniversary, and I wish we had stayed more. The class, the level of service, the kindness and friendliness of the staff is simply something you are going to remember for years to come. The attention to details is the highest I have ever experienced in my life. And I really have been lucky to stay at several 5-star hotels around the world, but the Mandarin Oriental in Macau has set a really high bar for all other hotels to follow. I felt almost speachless when I found they provided a glasses cleaning cloth and cable reel tapes for my chargers (you can see both in the pics). Which of course I'm going to keep as a cherished memory. We were welcomed as we were regulars (it was my first time at a M.O. as far as I remember) At the check-in, we were welcomed by Mrs. Sun and Mrs J. Babilonia, and the latter not only welcomed us but also brought us to our room which to our surprise was so wonderfully decorated with rose petals on bed and a complimentary cheesecake for our anniversary. In addition to that she was kind enough to take a picture of us and let us have a printed copy to get a fond memory of this moment. At the front desk, a Western guy who I think was the "supervisor" and whose name I didn't take note (I'm not good at remembering names ) was kind enough to teach us about how to reach around some places in Macau and how to make the most out of our short stay.
The room has a fantastic view of the Macau Tower and Taipa side. At night the view is stunning. The staff at the swimming pool was also very attentive and friendly (I don't remember their names sadly). I had also breakfast at MO and even there the staff was very attentive to my requests. The food was extraordinary of course. The room was impressively huge and it has an automated system that is going to open the curtains whenever you come back in. What is sure is that they won another fan in me and this is one of the hotels I'm going to say I will definitely come back to.

Always enjoy staying here in Mandarin Oriental Macau. The food is exceptionally good and the view here is amazing.

Excellent place for family. Extremely friendly staffs

The reception was kind and the service was excellent. The room had no sea view and you could see the entire sea-crossing bridge and the Grand Lisboa Hotel.

It is worthy of being an international five-star hotel. The staff at the front desk are warm and the rooms are comfortable. The swimming pool is heated. The only drawback is that the hotel is closed from the direction of MGM in the evening. It is a little inconvenient to go to the hotel. All others are good.

The staff were so amazing, very attentive and friendly. The room had a great view and was spotless clean. Close to the old city centre as well. Will definitely stay here again when in Macao.

The room is good, but there is a downside for travelers: there is no airport shuttle, making traveling to the airport or going to the bus to Hong Kong inconvenient.

Absolutely impeccable service and beautiful hotel. Large, stylish rooms - unbelievably comfortable bed. Highly recommend, great location and exceptional stay!

This Mandarin Oriental Hotel in Macau is more like a boutique hotel. It is not a big place, but it is beautiful and the software and hardware are first class.

One of the best choices at Macau
excellent services/staff, well-maintained room/facilities, nice window view and just convenient to go anywhere

The accommodation is comfortable, the bed linen is good quality, the breakfast is rich and the service is good.

Fantastic service. Good location for exploring Portuguese legacy. Nice bar.

Fantastic hospitality. Great food and amazing view of the city. A very elegant hotel. Visit it even for a drink or a snack during your stay in Macau.

Rooms tastefully, clean, good mattresses. Location of the hotel ideal, central. Breakfast was great. Fitness, swimming pool, Nespresso and water included.

A simple hotel with no flamboyant decorations, suitable for the whole family.

Really nice rooms, friendly staff, and great amenities.

Whether it is location or service, it is definitely a first class hotel in Macau.

My chain of hotels preferred the world. But Mandarin de Macau 100% is pure Asian luxury in rooms, service, catering and gastronomy. 10 stars if you can :-)

One of the best hotels in the world
...period

I really appreciate this hotel, they gave me an unforgettable birthday. I recommend them 100%. They are not just providing housing, they are offering the highest level of service. So they gave me a very impressive memory.

Convenient and excellent view. Very good hospitality. Highly recommended if you stay at Macau side.

Too exaggerated to the five-star Mandarin Oriental, air-conditioning only air-conditioning and no heating, can only be considered a cheap hotel!

Nice restaurant, nice scenic view and world class 5-stars services.

It s too remote, too far away from other restaurants and attractions.

Extraordinary service, the hotel is elegant and quiet, there is no casino itself, a lot of gambling rooms, a rare quiet!

The view of the room is very good and the bathing facilities are very good!

Go for a relaxing tea set and try the "hoi nam chicken spring roll"

I stayed overnight in the room with lake view. We arrived at around 12 o'clock, but did an early check in at no additional charge. Hotel original drink of welcome drink was delicious. Amenity shampoo rinse was also very good quality. The view from the window is also good. If you don't mind walking, you can walk to Senado Square. I would like to stay there again.

The hotel room is quite good and spacious, the staff is polite, the room has distilled water and the pineapple citrus water is free, with a bath salt bath.

Mandarin never disappoints. This one is good. I like the spa especially. And the location is also very good. It s within the MGM Grand Macau complex in Macau Peninsular, which is less crowded with tourists comparing with Cotai and packed with interesting spots.

Nonetheless, the WiFi sucks and there is no WiFi connection from your phone to the stereo system so not convenient.

Sets the bar for five star service! Every detail attended to - spent three nights and had a wonderful time. The restaurant was outstanding - thanks for the separate Vegetarian menu! I ended up using the Spa twice - great value! It s right next to and connected to MGM - very convenient. Highly Recommended!

One of the best hotels I've ever been clean, safe, beautiful room...my very best experienced ever with my favorite amazing people with me who gave me a hotel accomodation treat that last for a life time. 5

Thank you Chloe from the Concierge Team, excellent service.

It is unique among many large hotels in Macau. There is no casino, so there are not many gamblers entering and leaving. Both texture and service are superior.

Good service! Clean and hygienic, large enough space, well equipped... worth coming back!

Macau Mandarin Oriental is a bit old but tastes
Staff, courtesy room cleaning, comfortable swimming pool
Because everyone goes to gamble!

Service is great! Breakfast buffet is nice too. If you arrive from airport, there is no shuttle bus for the hotel though. Calling taxi for touring around also takes time. Recommend to take MGM Macau shuttle. And walk indoor through shopping strip.

Very intimate Oriental Wenhua Atelies spare parts + TWG tea pots All kinds of soft and hard equipment should have all the service staff attitude super quality I did not expect this place in the island to take a quiet place No casino bonus points

The everything was so perfect. I love the decor, people, room, view and the restaurant.

Storm, rain, future, before, has been updated, (yes, in the renovation.

Mandarin hotels are never wrong with their service and quality

A very good hotel. It was comfortable and I truly enjoyed my stay. Everything was well taken care of and things went marvelously. I would certainly come back and also highly recommend this hotel to my friends.

Originally booked is a double bed, but the communication with the travel companion is not good, the hotel is also very happy to help the extra bed for free, really intimate!

Mandarin Oriental is my fav'.
Don't miss the bar Vida Rica where you can have a tasty cocktail with stuning view!

Service cordial, thanks to the help of the luggage counter Justin Gan

Wonderful experience ! Awesome sheets !! Amazing service

Awesome room and service. Pay great attention to the details. Often beyond my expectations. The staff are very kind and will be warmly greeted and smiling. Great hotel.

Nice and clean hotel. Comfy bed. Friendly staff. Impressive interior design. Good breakfast.

Used for sightseeing in Macao.
The only hotel in Macau with no casino attached.
I think it would be nice if you want to be quiet as much as you rest.
We thought that room, service, amenity were very 5 stars any.
Breakfast was also delicious enough to surprise you!

Both inside and outside, the scenery is beautiful, the interior decoration is beautiful!

Bliss hotel, excellent service from check-in to check-out. Free transfers to/from ferry.

It was EXCEPTIONAL to stay in Mandarin Oriental Macau. I sent a message to MOM about my partner's dietary issues, received the greatest respond before we arrived and treated wonderfully when we were there. The best experience with hotels by far. Every single staff we met There was warm, kind and happy. We really appreciated, would definitely recommend and wish to go back some day.

Ps. The bar, Vida Rica, has an unusual cocktail menu, all worth a try or many tries. Don't miss it.

Full service, impeccable! For a group of our guests who are not special, Macau Mandarin Oriental also makes us feel like a special VIP. From the reception desk in the first floor lobby, room service, to the restaurant, bar, and all the staff in the pool, everyone smiles warm us. Thank you for chatting with us or just helping us solve the problem. I am honored to meet Mandarin Oriental Macau. If you want to make a small trip to Macau

Excellent Hotel!!!! Very nice sea view & warm environment!!! Very Friendly & professional staffs Thanks Alex ! She is very professional & kind

Hotel birthday, high quality and good service

Dedicated dock reception 10:00 Arrive at the hotel and the room has been arranged

Bring someone to the room to do the Check in procedure

Feel more than 5 star service

Of course you have to pay relative consumption to enjoy

One-stop service, shuttle boat, welcome food, drink
Birthday cake at night, Xiangbin Strawberry Fountain Pack Breakfast
Dinner at own expense

Reasonable price, remember to pay attention to the official website order

Room type :Deluxe suite over 1,000 feet

Furniture: Older point quality is enough

View: Macau should be the best

The overall quality is good, so young aunts and uncles live in low praise because there is no casino left
I have to bet on quarantine

Anniversary, birthday, I want to remember the other half, the only one in Macau

It s comfortable and relax space, the location is convenience! but the WiFi service need to improve in room..