Mandarin Oriental Hotel Group - Elbow Beach Bermuda

Mandarin Oriental Hotel Group - Elbow Beach Bermuda Review

Reviews 10
4.2
Reviews 10
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B
3 years ago

Easily one of the most beautiful hotels, and resor...

Easily one of the most beautiful hotels, and resorts, I have ever seen.

I need to add something to this review, though. The people at this hotel are some of the most friendly,
Incredibly generous staff I have ever encountered. While I have stayed here in the past, I am submitting a review because of what happened just recently at the hotel.

My girlfriend was a bit woozy and was close to faint due to the heat; us being from NYC, she wasn't fully ready for it. We had planned to come to the hotel because of my memories and love for the spot (we were on a cruise at the time), and had to walk along the public beach to reach it. But when we got here I did not realize to get an umbrella and chairs was a cash only affair ($100) for non-hotel guests (be advised).

The staff, recognizing my girlfriend's condition, not only helped us to a spot on the beach so she could rest, but provided us the spot COMPLIMENTARY as we didn't have the cash to fully pay for the spot (not naming names because don't want to get anyone in trouble haha). It was, without a doubt, one of the kindest things complete strangers have ever done for either of us, and we are so incredibly grateful for it. (Don't worry we tipped at the end <3)

Either way, we just wanted to send our absolute thanks to the staff of this amazing, incredibly beautiful hotel. They were beyond generous and kind to us, and we thank them greatly for it.

We will be booking our future stay in Bermuda at this hotel very soon. <3

J
3 years ago

No matter what else was going on here the view fro...

No matter what else was going on here the view from the balcony deserves the 5 stars.

That said, the room was large, nicely decorated and clean. The staff is very friendly. The grounds are gorgeous. The beach is pink!

The exterior of some of the buildings could use a bit of refreshing but not enough to remove a star.

It's expensive. And worth every penny to get that view.

A
3 years ago

This was a pretty nice resort. The room was right ...

This was a pretty nice resort. The room was right by the beach, and it was pretty safe, plus the children could walk around/ down to the beach without constant adult supervision. The room service however, could have been better. We called multiple times to get the room cleaned of sand that was tracked in, with little improvement.
They do have a pool, beach access, and some nice restaurants on site.

M
3 years ago

Beautiful and quaint resort. Rooms have the essent...

Beautiful and quaint resort. Rooms have the essentials and perfect views of a turquoise ocean. Staff are wonderful and accommodating every minute of the day. Nothing lacking for anyone looking to escape big city life for a while.

W
3 years ago

Be careful with Elbow beach. I made a reservation ...

Be careful with Elbow beach. I made a reservation early March for 3 rooms for $7,650.00 total. I cancelled it the next day and very soon after that got a confirming email telling me the refund would be coming within a week or so. Here it is the 16th of May and I am still waiting. I have contacted them repeatedly with no satisfaction. Horrible customer service.

K
3 years ago

Good food. Service a bit slow. Amazing views. Grea...

Good food. Service a bit slow. Amazing views. Great location by the beach. Elbow Beach is a wonderful property. They also have a spa for waxing, lashes, pedicures, quality services and highly technically skills estheticians.

Mandarin Oriental Hotel Group - Elbow Beach Bermuda

Mandarin Oriental Hotel Group - Elbow Beach Bermuda

4.2