Makro Springfield Review

Disappointed that store did not have everything as advertised also some items that I was charged for was not as advertised

store is great... returns section is very bad manager there is rude and makes people wait for long time, they try there best to not refund you and even want see the card you paid with.

I had a good guy assist me with a power tool. Service was very good.

Varied stock, good prices and loved the eco vibe of the sun panels shading the parking area and the e-waste recycling.

Lovely outlet with a spoil for choice. Clean and cool. I found their once magnificent laptop section absolutely disappointing. All in all I'm pleased with this place.

Had to wait in a que before going in. The que was very long.

Long que of people waiting for entrance due covid 19

Newly renovated premises...free under cover parking and environment friendly solar powering

Very disappointed with regards to the service I experienced this morning. One would think that the staff would be keen to help on a Monday morning but the staff gathered and were busy discussing their weekend instead of helping customers. I need to purchase 2 Refrigerators and then had to call the manager who was not very helpful. Eventually a gentleman from the Tivo department came to my rescue and helped me.

Great prices. Can get overcrowded. But products are worth your money

Some great specials. Check online for big items as sometimes specials are not advertised in store

The new car park design is short-sighted and counter-intuitive. You will now have a harder time to find parking and when you do...good luck to squeeze in with a normally sized vehicle.

Cool nice place for shopping essential needs & warm customer care.Tks so much

A one stop convenient store ....hardware,electronic equipment,electric appliances,groceries,clothing for the family,toiletries and much more

Good. Clean. Always has a variety. All covid regulations adhered to.

This branch is bad, when you want to complain about something all the managers and supervisors are in a meeting at 4:20 PM apparently, went to purchase a special from Hot beverages section 3 guys working there tells me the canderel is on special 3 for R100 then you get to the cashiers and they give you a different story they wasted half an hour of my time, the cashier tells me am wasting my time standing at the till, not one supervisor came and spoke to me .

Good store with a wide range of items to purchase. Parking can become congested as well as the entrance to the parking.

Sometimes there are specials but most of the time too expensive..

Great convenience. Everything under one roof. Now.even fresh fruit n veg.

Lots of variety of all the top brands. Like that this branch is environment conscious with solar power installed. Just be careful when you go there as at times very busy.

It has everything you need and what from phones to fridges great service as well

The Fidelity Security Gaurd shouted at me for wanting to take a trolley. I was extremely disgusted.

It's a very good store where you get everything in one shop n with reasonable prices at all times

Mega Shopping Experience for all your home and business shopping.

Best makro I have visited, only issue was parking but it was month end so its understandable

Black Friday goods were mostly sold out when I visited the store. It would have been better to order online

Shocking service. Took 3 months to repair a washing machine. When it was finally repaired they expected my wife to load it onto her bakkie alone. Apparently it's the security guards job. Watch our for specials because there is bound to be a catch. Very poor management and customer service.

Just a long wait for hyster.very happy with Rekha for expediting our order timeously.

Great mega appliance store.. still room for improvements since only selected appliance/ electronics available.

Convenient .quick, efficient service ..affordable prices

Great deals all the time. I like to shop at Makro Springfield

Not as cheap as I would expect for a store of this kind.

Pleasantly surprised at all the solar panels in parking area. A good well setup store to visit for bulk groceries or booze

For years Makro has been the go-to place for buying in bulk, and nothing has changed. Well stocked, and well-priced

I've never experienced worse service at a big store like this. We bought a stove on the 7th/11/20. While making the purchase, we told the salesman that we wouldn't be able to take the stove on the same day and that I'd pick up on another day. The salesman said it's okay and that the "office" dept would give me a day to collect. At the office they said that if I don't collect by a certain date, I'll get a refund because they can't keep my stock in store for too long. The sales people only care about the sale.
I went to pick up on the 9th. I'm not from Durban and I had a few things to do other than collect. When I got to Makro, no one knows where my original invoice is (which they keep) .. finally, they found the invoice and still made me wait for them to bring it to me. I got late and wasted a trip to Durban. I could have done everything else I needed to in the time that they made me wait.. but I asked the guy there how long they'd be and he said 10 min. And I was there for over 30. Again, finally after getting my stuff ready, the same salesman that assisted us on the 7th, comes towards me with the trolley carrying my stove... he literally pushed the trolley to the door and said sir this is where my duties end. They gave me the trolley at the door to load a R12 000 stove myself. I was amazed at how pathetic customer service could get

I went to Makro springfield yesterday to buy a fridge, they kept me waiting for morethan 30 minutes.. all the people I requsted to help me me told me that they are not responsible for the fridge section, i ended up leaving the shop withouth buying the fridge because the was no one to assist me.

Love the new layout of the parking. So much more convenient

Great place to shop at. Has everything in one place. If you're ordering online be prepared to wait (a really long time).