Makro SOUTH AFRICA Pty Ltd Review

Big store, has appliances, electronics, groceries and clothes. Very much convenient.

Very good variety. Reasonably priced. Not very good experience with staff.

nice store. lots of people to help me find things i was looking for

Lovely store, brilliant service you get from the staff. To be honest forklift drivers are VERY CARELESS.

parking is spacious and easy to access in and out drive ways

Was greeted well. Fast service. Just expected cheeper prices for monthly groceries, otherwise prices are good on household, outdoor, hardware and liquor departments.

I got almost everything that I needed and the service is wow

The payline is absolutely superbly managed - best fastest pay point system

Bad for now cause most of ur saff are on strike so there was no one that could explain to me well

Perfect Got everything I wanted & was a pleasant shopping experience with friendly staff

Bought a fridge/freezer combo on 6 May, with delivery promised by Friday 10 May. To date, Tuesday 14 May, it has still not arrived. Yesterday I phoned and was told it was on the list for delivery yesterday. This morning I phoned and asked to be put through to delivery department. The phone rang for a while, and then cut off. The second time I rang customer service, and they just said to put me through to delivery, and again, no answer. The 3rd time, delivery phone just rang, and then cut off.
Same old story, sales are on the ball, wanting to make a sale, but after that, not follow up!!

Sometime finding someone to help you in a certain department is a mission!

Very bad I will never ever buy from Makro again in my entire life

Well stocked store just a pity about the rude service at the multimedia counter..

It's a good store, but the traders at discount area has makro's best employees super friendly and forever helpful.

Sales person at electrical tools department has NO knowledge to assist me. Bosch tools

Makro has almost everything I need. Very convenient especially for my catering business.

Very nice place to do your purchases, and great specials on goods always.

Ample parking. Friendly staff. Wide range of products, especially in the audio / visual /computing section.

Professional service and great attention to detail.

I have send in a vacuum cleaner to Verimark via Makro Vaal, after a few weeks got the qoutation and after 4 days paid the ammount at Makro Vaal. 3 days later got the vacuum cleaner still not working. (NO WORK DONE). Okay phoned Verimark - they will fix it because of 3 month warantee after "fixing" it. So went back to Makro Vaal again and send it back... Received the unit after 2 weeks.... Verimark changed the motor but water sprayer not working (Which was innitially the problem not the motor) so here I am still sitting with a broken unit and it is costing me fuel and time to go back every time. BAD BAD BAD!!!!

What an awesome store to just go and browse or to do shopping with some good specials constantly on the go will make you broke before you know ....

A very big and clean Shopping Centre in the Vaal close to Pick n Pay Hyper and President Hyper Centres,sure this centre is a must visit for locals and visitors

Online order delivery very slow more than seven days and still not received parcel although online status indicates 5 days ago that parcel is pack and ready for delivery. Ver disappointing! I would suggest better communication with online clients re when a parcel can be expected similar to takealot.

I visited the Returns Department and the ladies there offered remarkable service.

Not Happy, bought an item and I was promised delivery the next day or day after but I am still waiting.

Unfortunately, today's experience with management regarding a folding grid is unacceptable.

Excellent prices, wide range of quality products but extremely poor service.

Great variety. Fairly priced. Queue at tills go fast.

Updated my review following interaction with Makro customer care. The only reason why I gave them 1 star is because Google does not have the option to give a lower rating.

Still suffering from the covid blues. Personnel are lazy and borderline unwilling to assist if they cannot do it from the comfort of a chair.

Fantastic. 120% for the guy at the power tools and also advice where to pay when you only have a few items to avoid the long cue.