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Horrible Customer Service!

I purchased a Mac Dugall dress far enough in advance of my February gala. I tried the dress on at home and was unable to fully zip it up thanks to the poor placement of their “security ribbon”. However, I noticed that I was going to have to have the train shortened. 1.5 months from the event, I finally made my way to the seamstress. Just like at home, the security ribbon was in the way of allowing the zipper to pull all the way up. The only way to try the dress on with the zipper fully closed was to cut the security ribbon. Of course, ALL of the tags still remain on the dress. I called the MD customer service to see if I can exchange the dress for one size up…. Not return. It was an emphatic NO. The young guy on the phone argued with me, stating there is no possible way.m they would place the security ribbon that would interfere with the closing the zipper. So much for my & the seamstresses first hand experience and giving the customer the benefit of the doubt. I reiterated that all of the tags still remain, and there’s no way I would’ve ever worn the dress with tags on it. His response was… Well, we have no way of knowing that! Horrible Customer Service! I will NEVER order from Mac Dugall again!

Mac Duggal is an incredible company with an amazin...

Mac Duggal is an incredible company with an amazing range of products! The quality of their dresses is outstanding, and the designs are always on-trend. I have purchased multiple dresses from them and have been extremely satisfied with each one. The customer service is top-notch, and they always go above and beyond to ensure customer satisfaction. I highly recommend Mac Duggal for anyone looking for high-quality formal wear!

My experience with the Mac Duggal company has been...

My experience with the Mac Duggal company has been absolutely outstanding. The quality of their products is unmatched, and I am always impressed by their attention to detail. The fit of their dresses is perfect, and I love that they offer a wide range of sizes to accommodate all body types. The customer service is exceptional, and they truly go above and beyond to ensure customer satisfaction. I would highly recommend Mac Duggal to anyone in search of high-quality formal wear.

I recently purchased a dress from macduggal.com an...

I recently purchased a dress from macduggal.com and I am thrilled with the quality and style. The fit is perfect and the fabric is beautiful. I love how elegant and sophisticated the dress looks, and I received many compliments when I wore it to a wedding. The ordering process was easy and the item arrived quickly. I will definitely be shopping with Mac Duggal again in the future!

I absolutely adore Mac Duggal's dresses! They are ...

I absolutely adore Mac Duggal's dresses! They are so elegant and stunning. The quality is top-notch, and they fit like a dream. The customer service is also fantastic, and they are always willing to help answer any questions. I love wearing Mac Duggal dresses for formal events as they always make me feel confident and beautiful. Highly recommend!

👌 Mac Duggal has such an incredible selection of d...

👌 Mac Duggal has such an incredible selection of dresses! I love their unique designs and attention to detail. The quality is exceptional, and I always feel confident and beautiful when wearing their dresses. The customer service is also excellent and they are always helpful and responsive. I highly recommend Mac Duggal to anyone in need of a show-stopping gown for a special occasion! 👗

😍 Mac Duggal dresses are absolutely amazing! I fel...

😍 Mac Duggal dresses are absolutely amazing! I fell in love with their designs and the quality is outstanding. I recently bought a dress from macduggal.com and it fit perfectly. The customer service was also fantastic - they were so helpful and friendly. I can't wait to wear more Mac Duggal dresses in the future! 👗💕

I recently purchased a gorgeous dress from macdugg...

I recently purchased a gorgeous dress from macduggal.com and I am beyond thrilled with my purchase. The dress arrived quickly, and the quality exceeded my expectations. The fit is perfect, and the attention to detail is impeccable. The customer service was also exceptional and they went above and beyond to ensure my satisfaction. I will definitely be shopping with Mac Duggal again. Highly recommended!

👍 I absolutely love Mac Duggal's dresses! They are...

👍 I absolutely love Mac Duggal's dresses! They are so stylish and unique. The quality is top-notch, and the attention to detail is amazing. The customer service is also excellent, and they are always ready to assist with any inquiries. I can't wait to add more Mac Duggal dresses to my collection! 👗

I recently purchased a beautiful gown from the web...

I recently purchased a beautiful gown from the website macduggal.com and I am extremely happy with my purchase! The dress arrived quickly and was even more stunning in person. The fit was perfect and the quality was outstanding. I received so many compliments when I wore it to a special event. I will definitely be purchasing more dresses from Mac Duggal in the future!