They say lightning does not strike twice in the sa...
They say lightning does not strike twice in the same place. Looking at the other recent review it would seem that Mr Westwood of M Barnwell Services has done it again. Satisfied a customer in a way that this time around Ford UK could not!
Suffice to say that having run out of potential answers to a very simple "what size is my O-Ring" and do you have any that might fit, resulted in a range of Sample O-Rings arriving on my doorstep the very next day from Barnwell Services.
Long story short....I needed a replacement O-Ring for a Ford Focus MK1. I emailed Ford HQ. I spoke to Customer Relations. I tried to speak to the local branch. They all said the O-Ring was part of an assembly and is not sold separately. I didn't need the assembly just needed the O-Ring ....all I needed from Ford was the size. They point blank refused to help....then I came across Barnwell Services. They sent me a PDF of their parts list and hey presto ...result.
So what was too small a deal for Ford who clearly only want to sell unnecessary parts was a no charge item to Barnwell Services. They have won a customer and a positively elated one at that. Can't say how appreciative I am. Thank you.