Lower Columbia CAP Reviews

LOWER COLUMBIA
CAP ???!!!???!!!
HELL !
Lower Columbia CAP has been one of the BEST of the BESTest
help in our community.

They moved us into a apartment that they assured us was fully renovated. We told them that we had moisture issues in august, they gave us dessicants. Told them that the moisture issues were getting worse. They said theyd take care of it, told them in nov the issue has niw progressed into a mold problem. They said theyd take of it, they didnt. Finally we said, that we werent paying rent until this was resolved. They offered to put us in a very tiny house that couldnt accomodate 1 adult let alone 2 adults 1 child. Then they in turn said we had to pay for them to not only displace us, but we still had to pay for the rent & utilities. Oh btw, the apartment they moved us into isnt insulate . Has lead paint, black mold, asbestos & a bug issue. Thedy treat drug dealers better than they treat law abiding tenants. After telling them no, they resrted to using a lawyer for scare tactics, they demanded that we pay rent way ahead of time. Longview CAP are nothing mire than glorified slumlords.

Helpful, resource center. Tons of assistance from Energy assistance, to job placement and art therapy and housing assistance.

In the past, when I had called and left a verbal message for the director I never received a call back and that was a bit surprising. This has happened in the past and really should be looked into. If any human beings call and leave a message for what ever reason, someone should have the decency to return the phone call. The way some DSHS programs are operated are questionable. A week ago I was trying to address a concern to a lady in a department. I looked at her badge & it said "Melissa, Program Director. For being a "Director"she was very rude, curt and brushed me off. She didn't have the decency to even greet me or walk me to her office to have a private conversation. Instead she addressed me in front of somebody's desk as we stood there conversing. I thought that was unprofessional and tacky on her part. She might need a bit more coaching and training regardless if she's a "director" of some sort. I sure miss other's that have moved on or retired.

Very helpful staff, good to deal with, class'$ are well versed, nice folks

Worst Customer service ever and extremely Rude workers who answer the phones

Very helpful in times of crisis, Thank you so very much

My family desperately needs help. We lost our home, good credit, and so much more due to COVID. PUD handed us to CAP to try to assist us with an over $1000 debt with the power company which accumulated during COVID because I lost 100% of my More