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L
3 years ago

Horrible service the last 2 times I have been. Bot...

Horrible service the last 2 times I have been. Both times were take out pizza. The first time they messed my pizza up which was ok everyone makes mistakes but instead of apologizing and remaking the waiter stood there and argued with me and said that is what I ordered, I order the same pizza everytime I order(pepp,bacon) he proceeded to tell me I was a lier so I asked for the manager and she did handle him and remade my pizza. The 2nd time I called a take out order in at 8:47 pm and the waitress asked what I wanted to because they closed at 9 and I understand that so I told her I wanted a pizza for take out and she told me that a PIZZA takes 20 mins to cook so she couldn t do it. So I hung up then thought about it and called back talked with a manager and the manager stood up for her saying that she didn t say she couldn t make it, I had my phone of speaker 2 others heard the waitress also when she said she couldn t make it. The manager said she would make it and it would be ready in about 15 minutes. I went up there about 15 mins later to get my pizza and the rude waitress was at register waiting for me never spoke to me at all, then tossed my change to me very rudely so I spoke and told her she did not have to be so rude and she just smiled. I got my pizza and walked out and she started laughing so I turned around and explained to her how unprofessional she was. This restaurant is right down the road from my house and the food is fairly decent that s why we order from there but I will be taking my business elsewhere now. Before the new owners took over it was a much better atmosphere.

K
3 years ago

Not very good tonite. The buffet looked all dried ...

Not very good tonite. The buffet looked all dried out and our dinners ordered off of the menu weren't right. I plainly said no gravy on my hamburger steak, I got gravy , my daughter ordered rice and gravy and Liam beans for her sides, got rice without gravy and lima beans and corn together. Don't know if we'll go back and eat in again, probably just order fried chicken to go. The restaurant just isn't as good as it used to be.

r
3 years ago

Great

J
3 years ago

lovely food, cooked fresh, "you can not beat the p...

lovely food, cooked fresh, "you can not beat the price", great hospitality???
my experience was nothing compared to that. we ate there because we were desperate. I know not to bother to stop at that spot next time! what kind of restaurant is that?
Nasty cups, ladles were Nasty and all broken, crusty food on the sides of the pans, soggy vegies. my 2 year old who ate out of my plate was charged $5. waitress did not even bother to ask her age. lunch is $12 for that type of meal??? we lost our car key. they saw us look around for it and asked around. we sat around not knowing what to do because we drove from up North going South with a little child. they did not bother to ask if we lost our key because apparently they've had it since we got up from our table. ??? wjy they held on to our keys that long i could not begin to imagine. who rated it 5 stars must really like that kind of place. Kudos to yall!

A
3 years ago

Ordered and paid $4.38 for a bacon and egg on toas...

Ordered and paid $4.38 for a bacon and egg on toast, got home and cheese was on it, I don t eat cheese. I called and I was told to come back and they would make another. I really didn t want to go out but she seemed to act as if that was the only option. When I got there the one that took my ordered asked if I had brought the other sandwich back. I gave it to her. After checking the menu and prices when I got back home I was over charged. A bacon and egg is 2.85 and an eggs is .75. I wasted more gas having to ride back out there and all I got from her was I m sorry , no change back at all. I know it wasn t much but it was my money that I work hard for.

g
3 years ago

Well the staff is very nice... Very disappointed i...

Well the staff is very nice... Very disappointed in breakfast. Now mind that we learned long time ago ya don't send food back... So we dealt with it. Made sure to tell them though. Potatoes laid soaked through with oil but not cooked. We prefer eggs in the omelet to be cooked. And although the gravy had a good taste it was watery. Again everyone so very nice. Just must have been a very off day for food. We will try it again some other time. Hopefully it will look like the pictures seen here and taste better.

R
3 years ago

Love coming here.. Like everyone says .. The staff...

Love coming here.. Like everyone says .. The staff are great. Ate here tonight. Terry waited on us. She was fantastic. Talked to us like family.. Was the first time back since the remodel of the restaurant.. Was looking forward to the buffet.. Its gone.... But the food is still good... And still priced good. Will continue to come back...

C
3 years ago

Cook stood at the window listening to me order a p...

Cook stood at the window listening to me order a pizza, then after I paid the waitress was on her way to the window to tell him what I ordered. Even before she told him he said, we are out of those. He could have said something before I paid. Then the guy behind me ordered a cheeseburger and they gave him a plain hamburger. Customer service and cooking aren't rocket science.

p
3 years ago

Very disappointed I read good reviews expected a r...

Very disappointed I read good reviews expected a restaurant. It was cafe/ fast food style order and pay at the counter before you get food and you serve your own drink. They do bring food to the table. But very small choice of food options. Food wasn't even edible and no refill on my coffee. Service was disappointing also. Store and bathrooms were clean. Seemed over priced and I didn't eat the breakfast scrambled eggs were brown,grits were too salty served in a Styrofoam bowl. Managed to eat the black burnt dry toast no jam was offered.Won't be returning to eat here.

T
4 years ago

OK

J
4 years ago

Okay so I had to change my review from one t...

Okay so I had to change my review from one to five stars thanks to Wanda she is a woman of her word and reflects the true meaning of customer service!!!! She made a previous bad experience turn the tide into a good experience

Thank You Wanda

R
4 years ago

This is a great place to eat and the food is aweso...

This is a great place to eat and the food is awesome and the staff will make you feel like family.and the food is very filling and very well priced. I would recommend this place to everyone this a family run place.the owner is very nice and friendly .

Lowell Mill Restaurant

Lowell Mill Restaurant

3.9