8 months ago
As a consumer, I reached out to the Los Angeles Di...
As a consumer, I reached out to the Los Angeles District Attorney's Office - Consumer Protection Division for assistance with a consumer rights issue. While their website provided helpful resources and information, the responsiveness and communication from the office were lacking. It took several follow-ups to receive a response, and the process felt slow and somewhat disorganized. It would be beneficial for the office to improve their communication and follow-up procedures to provide more efficient and effective assistance to consumers in need. Overall, while the resources available are valuable, the experience with the office left room for improvement.