Great clean large room. Super staff. Breakfast was...
Great clean large room. Super staff. Breakfast was great
Great clean large room. Super staff. Breakfast was great
The location and cost gets this the stars awarded.
Needs some money spent on it to bring it up to date.
But would certainly use again
Sloppy staff in the restaurant. Many, many maintenance issues. Food 5*
Charming hotel, superb location, staff couldn't be friendlier or more helpful. State of upkeep not brilliant, lots of minor things eg clock not working, toilet roll holder so crooked it's useless, light not working, plumbing problems: toilet takes 15 minutes to fill up after flushing, etc
Always Happy to return to the Albany food excellent .staff always there to attend to our needs clean relaxed atmosphere if problems arise attended to. Plus Eastbourne has a lot to offer...
This Hotel was probably amazing in it's hey day but it is now quite tired and dated. On the plus side, it was very reasonably priced, very clean, very friendly staff and the breakfast was cooked to order and was piping hot and delicious. It is also on the sea front and 5 mins walk to the pier and near a really nice Italian reastuarant ( Gianni's )
Staff wonderful as always, they should get 5 stars. Facilities need updating. It was very cold.
Had no view cracks around the doors shower not working properly bedside cabinets broken staff were very helpful food was great that made the stay better
Booked to spend a night here but when we got there we were told that the room was under maintenance & had to check in to their sister hotel which was absolutely horrible!
Friendly staff , drinks including coffee very reasonable , even cheaper than some pubs , hotels & restaurants, also 4 course evening meal very reasonable & good ambiance.
Very friendly staff .Excellent location. If you are looking for a budget hotel choose the Albany. I would certainly try and stay again... Excellent place all round for beach and shopping.
Great value winter break. Hotel's a bit shabby but comfortable.
Stayed here twice with my family loved it very friendly staff breakfast was great will b visiting again love Eastbourne
Though I have given this place one star, it's not because of staff or food. The food is excellent and the dining & reception staff are wonderful; they deserve a better hotel to work in. The hotel gets one star as I have to give it something to be able to write a review; I'd like to give it a minus score for the hotel itself. I had to move three times due to faults; a major one being when the bathroom started to flood when I turned on the shower. The building is a wonderful Victorian place but, looking at the rooms (& I saw enough of them) and even the public areas, the whole place looks tatty. It was, evidently, 'refurbished' as quickly & cheaply as possible and by amateurs. OK, I'm not looking for The Hilton, but the electrical sockets on the wall were loose, the windows were stiff (not good with this heatwave summer), even the carpets weren't laid very well. Everything looked tatty & grimy. The beds were lumpy & uncomfortable & much of the furniture & fittings were broken. I happened to see the owner but he didn't seem interested.
Brilliant rooms and service.. couldnt faulter. apart from may need more colour
The breakfast was a buffet, the full English breakfast was open to flies and cold was inedible. had to eat elsewhere!
Got back to hotel at 8pm bar shut
The walls need to be redecorated but every thing else from my short stay looked fine!
The hotel staff looked after us and responded quickly and amicably to any requests. It was though a shame that the first night most of our party were freezing in their beds.
The carvery wasn't the best, would really have preferred is it wasn't part of our package. The desserts though were a good selection. The ballroom was a good size and it was kind they provided water for the dance group.
Tired shabby bedrooms,the whole hotel in a grim state needs a complete update,could have been cleaner.On the plus side the staff that were there were pleasant although there were not enough.
I had a great view of the sea front. Lovely cozy warm hotel.. The 3 course meal was very nice..Reminds me of being back at grandma's house..Very nice stay but wouldn't hire the decorator for my house
This is an old hotel; it's well maintained but showing its age in places. This isn't necessarily a bad thing as it gives it an authentic 'old world' air of nostalgia.
Not a place for young or jet-set travellers, but great for older folks, the staff are friendly and helpful and the menu is very traditional.
Watch out for the owner's gold obsession, you may even see the gold Mercedes. (Really... It's actually mirror finish gold).
Lovely hotel for staying for one night. I wouldn't recommend a weeks holiday as the rooms are rather small. Staff are very friendly and helpful. The room came with breakfast which I didn't try out. So I can not comment. The restaurant was full though so I take that as a good sign. It smelled good. I didn't have time to stop and find out. I would stay there again but for the price you could probably find a better hotel with larger rooms.
A fantastic turkey and tinsel break. Great entertainment. Good food . helpful friendly staff.
Lovely 4 night stay at the Lions Albany .There was a good selection of food and the staff were very polite and helpful .Yes,it could do with a bit of updating in places ,but that aside ,the Hotel was very clean .
Would allways use this hotel when visiting the area. First class
Food good. Rooms very variable but basically clean and comfortable.
The hotel is on the seafront so a bit of a walk from the train station. The hotel does not have its own car park but there is on street parking nearby. Permits are available to buy from the hotel reception. Amenities are basic but clean. Staff are friendly enough.
Lovely friendly staff - good food (usually) and lots of it. Fabulous views - good position
It is a bit old and tired in places, and the rooms do vary. But it represents good value and a great location for getting to nearby shows.
If you are facing the sea, you get a glorious view, which includes the pier.
They also do a good three course meal but you need to book ahead to make sure if a seat.
We have stayed in the same hotel for the last 4 visits to this area very handy for the entertainment area as in the bandstand and a couple of the theatres
Very sad decor. Lovely building but it has been let go
Lion Hotels Eastbourne is a family-owned and independent hotel group that operates three prestigious hotels in Eastbourne Seafront and East Sussex. The Lion Group has been providing exceptional hospitality services for many years, making it one of the most sought-after hotel groups in the region.
The Lion Hotels Eastbourne group comprises of three luxurious hotels: The Grand Hotel, The Hydro Hotel, and The Lansdowne Hotel. Each hotel offers unique features that cater to different needs and preferences of guests.
The Grand Hotel is a magnificent Victorian-style building located on the seafront with stunning views of the English Channel. It boasts 152 rooms, including suites with balconies overlooking the sea. Guests can enjoy fine dining at its award-winning restaurant or relax at its spa facilities.
The Hydro Hotel is situated on Mount Road overlooking the seafront and offers 82 rooms with breathtaking views of Beachy Head. This hotel has an indoor pool, sauna, steam room, gymnasium as well as a beauty salon where guests can indulge in various treatments.
The Lansdowne Hotel is located near Devonshire Park Theatre and Congress Theatre offering easy access to cultural events happening in town. It has 102 rooms decorated elegantly with modern amenities such as flat-screen TVs and free Wi-Fi access throughout the property.
All three hotels offer excellent conference facilities for business meetings or events such as weddings or private parties. They have dedicated event coordinators who work closely with clients to ensure their events are successful.
Lion Hotels Eastbourne prides itself on providing exceptional customer service to all its guests. Its staff members are highly trained professionals who go above and beyond to make sure every guest feels welcome and comfortable during their stay.
In addition to its outstanding hospitality services, Lion Hotels Eastbourne also takes pride in being environmentally conscious by implementing sustainable practices across all its properties such as reducing energy consumption through LED lighting systems or using locally sourced produce for meals served at their restaurants.
Overall, Lion Hotels Eastbourne is an excellent choice for anyone looking for luxurious accommodation coupled with exceptional customer service while enjoying everything that this beautiful coastal town has to offer.