Was trying to place an order or inquire about some parts. Linda was not helpful, rude and not the best person to talk if you're trying to get help.
6 Reviews
I called just now to ask a simple question. The person who answered was extremely rude, and refused to help me. She also refused to give me her name or allow me to speak with her supervisor. Not cool.
Horrible customer service. I called several times and sent emails. Linda answers the phone and she is rude. She refused to give you a supervisors phone number. She refuses to get Mason to answer his phone. mason only returned a call when I said I was going to share my experience online everywhere I could. I live in the US and I purchased an Australian boat. Two Linak actuators raise and lower the harsh and they both broke while at dockside causing the hatch to fly open. All I tried to do was buy replacement actuators. I called the company that put their sticker over Linak but it appears they are out of business. So I called linak who insist I go back to the guy who is out of business. Complete frustration. Horrible business model. Customers beware. Do not buy from linak. Find a company that has distributors near you. Linak, has no distributors in the US and they will not sell replacement parts. So if you buy boat overseas that Linak parts in it, which you didn t know until they failed, they want you to find the company who installed the part even if the company is not around.
This is an OEM Supplier, if you call them, they are unable to sell replacement parts. However, if you reach out to the manufacturer of the equipment your LINAK product came off of, you will be able to get replacements through that specific company. This is the nature of an OEM & Supplier relationship.
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About Linak u.s.
LINAK - leading manufacturer of advanced electric linear actuator systems and solutions for hospitals, offices, private homes, agriculture, and production industry.
LINAK U.S. is a leading manufacturer of advanced electric linear actuator systems and solutions for various industries such as hospitals, offices, private homes, agriculture, and production industry. The company has been in the business for over 30 years and has established itself as a reliable provider of high-quality products that meet the needs of its customers.
One of the key strengths of LINAK U.S. is its commitment to innovation. The company invests heavily in research and development to ensure that it stays ahead of the curve when it comes to new technologies and trends in the market. This focus on innovation has allowed LINAK U.S. to develop some truly groundbreaking products that have helped revolutionize various industries.
Another important aspect of LINAK U.S.'s success is its dedication to customer service. The company understands that every customer has unique needs and requirements, which is why it offers customized solutions tailored specifically to each client's needs. Whether you're looking for a simple actuator system or a complex solution involving multiple components, LINAK U.S.'s team will work closely with you every step of the way to ensure that you get exactly what you need.
In addition to its commitment to innovation and customer service, LINAK U.S.'s products are also known for their exceptional quality and reliability. All products are manufactured using only the highest quality materials available, ensuring that they can withstand even the most demanding environments without fail.
One area where LINAK U.S.'s expertise really shines through is in healthcare applications. The company's advanced actuator systems are used extensively in hospitals around the world, helping medical professionals provide better care for their patients by enabling them to adjust beds and other equipment quickly and easily.
But healthcare isn't the only industry where LINAK U.S.'s products excel - they're also widely used in office furniture (such as height-adjustable desks), private homes (for things like adjustable beds), agriculture (for automated feeding systems), production industry (for automated machinery), marine applications (such as hatch lifters) - just about anywhere where precise linear motion control is required!
Overall, if you're looking for high-quality electric linear actuator systems or solutions tailored specifically to your needs - whether it be for healthcare applications or any other industry - then look no further than LINAK U.S.! With decades of experience under their belt combined with an unwavering commitment towards innovation & customer satisfaction; there's no doubt this company will continue leading this space well into future!
- Website
- linak-us.com
- Address
- 2200 stanley gault parkway
- Categories
- Mechanical or industrial engineering
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