LG Electronics Austria GmbH - Branch Office Switzerland Reviews

LG is just cheap produced scrap! Shelf life of the products may be a month!

Ladies and gentlemen,

I got my LG G4 mobile phone from your partner Mobile Zone and I am delighted and for various reasons: Your service, as well as your partner Mobile Touch AG, we did a remarkable job in a flash time ... I say bravo !! Then, my LG G4 is no longer under warranty and despite a problem on the manufacturer side (bootloop-restarts and remains stuck on the LG logo), it could have been worth a repair under condition of payment ... Well no, everything has been taken at LG's expense and without claim please. There I say thank you !!! To summarize, both Mobile Touch AG and LG have been professional and at the service of the customer ... I take my hat off to these 2 companies.

Small but really focused company. There is someone awesome managing the place, great human being and better professional.

Super Service! Repair processing, device was picked up at my home and delivered again after 2 days. Gladly again!

Phone always fails.
Products good Swiss support is bad. For emergencies, a security system must urgently be created

Steer clear of LG OLED TVs! Bought in 2016 at M-Electronics a 65 "OLED TV for about Fr. 3600.-, within 2 years clearly visible, permanent shadows on the display had (MTV and CNN Logo) .Only I have at M-Electronics only after M-Electronics then "regrettably" rejected the case, but now LG's opinion is interesting:
"... Thank you very much for contacting LG Electronics Deutschland GmbH.
Permanent image shadows are a wear on the OLEDs, not a defect. OLED pixels wear out after a certain amount of time (in normal use, the screens last longer than ten years). Now, when static images are displayed, the corresponding pixels are more degraded than the pixels around the area.
Even within the manufacturer's warranty, this is not a reason for complaint.
Yours sincerely
...
LG Electronics Germany GmbH "

My old Toshiba plasma screen, which is also warned against this burn-in, showed no signs of permanent screen shadow with the same usage.
By the way: At LG, there is only a two-year spare parts warranty from the date of purchase. In a cheap product I understand that, but at least 3600 - not.
Definitely my last LG TV.

Great Tvs ... and an excellent man for the field service (specialist trade)
A big thank you and a huge compliment to Mr. Maurizio Saccomani. Keep it up!

For me the same as Ales Seiler, I have been waiting for a response from LG for about 3 days. If you write within 24 hours, they will reply only all empty promises
Thank you for your reply
If you would pick up the phone, we could then discuss this personally
But okey have disposed of the oled television from 2000 and will not buy any more devices from LG