Lehighton Kia Reviews

Tyler the salesperson help tremendously with me getting my new 2021 Kia Sportage, they treated me very well! Definitely recommend

Ray Suncar was patient and understanding after we test drove numerous vehicles great experience with him

Everyone here is absolutely amazing!!! Very professional! Will recommend to everyone I know!!!!

They put me in a car even tho my credit is questionable. There was a issue with my car and the general manager went above and beyond to fix it even filled up my gas tank .I like how they stand behind there sale.

I really enjoyed my experience at this dealership. I spoke with Ray, as well as Ramon Roedan #thedealmaker & they were extremely helpful. Best dealer ever.

I would like to say I had an Excellent experience with Lehighton Kia!! Willis was very awesome and understanding and friendly and helped us out a lot he even sat down and talked with us like he knew us big plus for that TYVM ! Ray was also very awesome and he was a big help and also he was very friendly and kind to us. First time I ever came to Kia he greeted me with much Respect And of course Ramon did and wonderful job and got me in the price range I was comfortable in and I m very pleased and happy with the over all service and car I got!!! I would high recommend Lehighton Kia they are a great team and work hard to help you as much as they possibly can!! Thanks y all keep up the Fantastic work!!!

We had great service with Zac. He sold us the sunset yellow springer and he was fantastic working with us!! Definitely will send friends his way!!
Thank you Kia!!

Best experience I ever had purchasing a car! Paul Drake went above and beyond to accommodate my stubborn self. Check them out! Ask for Paul!

Once i got in the door at Kia Lehighton customer service was great. Ramon Roedan greeted me sat me down and attended to me right away. He made purchasing a vehicle a memorable. I will recommend everyone I know to Ramon #THEDEALMAKER

Our experience at lehighton Kia was phenomenal!!! , our sales person wasRay Ray. We came I'm for my daughter and he got not only the vehicle she wanted but our experience was very comfortable and fun , Thank you Lehighton kia and thank you Ramon the deal maker for putting this together, Happy holidays

Amazing staff and service, definitely ask for Alex he's a great salesman and helped me find exactly what I wanted!

Well.. here is my review.. I went to Kia to get a slightly bigger car than I have now (2017 Mitsubishi Outlander Sport ES). With all the bills and my mortgage, and supporting my family, I budgeted for $380 monthly payment on a car. I was told by one of the employees there after all said and done WITH a credit score of 713, that they cannot get to that payment (highest was $415-420, which is waaay to much).. so I asked what the trade-in value was on my car (something wasn't right, knew in my gut), they advised me that it was worth between $6-8k. I was absolutely SHOCKED because I knew by KBB it was worth between $10-12.5k.. they did not help me any further and I walked. They were very nice to me though so I will give them that. There was absolutely NOTHING WRONG (mechanical/powertrain/technical, etc.) with my 2017 besides a few minor scratches on the paint. (I did have some balance due on the 2017 and some minor negative equity).

Kicker - I went to Kelly Mitsubishi this past Saturday, spent a few hours over there, ended up getting a new 2020 Mitsubishi Outlander Sport for $389 a month ($9 more than what I wanted, but I ended up budgeting again and I could afford it). Trade in value Kelly Mitsubishi took for my 2017 was $13,750 =), waaay over what I expected, WITH my balance remaining, AND minor negative equity, AND dropping the price on the new 2020 from $25k to $19,750. Plus for anyone that drives a Mitsubishi, I suggest going to Kelly Mitsubishi if you want to trade in your vehicle. Totally worth the wait and will do it again =).

Morale of the story, DO NOT let ANYONE take advantage of you at a dealership, make sure you know the value of your car you are trading in BEFORE you walk in, and DO NOT settle. That way, no one tries to cheat you out on a deal =).

Sold me a car with catalyst converter issue and as a as is . Headache 2 years later still.

Our car salesman Zachary was very helpful through this process. Although we had to try a few different options to get financing approved, he was open and honest about the process and what we were dealing with. The experience took a little longer then expected but Zach worked with us and fulfilled the deal we were looking for.

I'm 18 y/o buying my first car and they took advantage of that. They said it was nearly impossible to get a monthly payment under $300 with a very high interest rate. We said goodbye to them for this and went somewhere else. Funny how they got the monthly payment under $200 but Lehighton Kia couldn't. Definitely would not recommend this place to anyone. Go to Outten in Hamburg!! (off of Rt 61)

If you want to waste you're time and get forced into a vehicle you don't want or can't afford, go here.

Recently purchased a 2018 Sportage. My family and I had a great experience with our salesman Alex. He was very knowledgeable and quick to answer any questions we had. Would highly recommend asking for him and would highly recommend purchasing a vehicle at this dealership.

Great sales staff got my car here and then went back for an oil change and still top notch. Ask for Michael when buying a car he will treat you right!

I walked into Lehighton Kia very anxious about purchasing a new car but I immediately felt a sense of comfort the minute i was greeted by Brandon Woodson (talk about a friendly face). He was so patient with me and my fiance and stayed hours after closing just to make sure our needs were met. His team was also very helpful with the process. You are a superb salesmen and good man Brandon! God bless you and good luck with your future at Lehighton Kia! Sincerely, Kelly Sue!

Edit ** My husband contacted the jokes and John Grey told us to report the plate stolen and they'd pay the fines. I just got the fines again with late fees because they weren't paid. These losers don't stand by their word. I might need to contact a lawyer because they sold/stole my plate.

Be prepared to waste an entire day here listening to the salesman's sob story about how if he sells no cars he can't feed his 3 kids while you stare at his plastic salesman of the year award and slideshow of 5 star reviews from customers. Ramon was our greed shark. My husband and I sat here for 8 HOURS (with 3 kids) to get approved for a car. Part of this because he was trying to talk us into a car that was way out of our price range. First he brought the car out, talked it up, had us test drive it and then "ran the numbers" and it was too much so I said no. He tried to add up our expenses to show me how we could really afford it. Still no. So we repeat this process again and once more for good measure until they finally got us in a car within our budget. Buying a car is stressful, buying a car for 8 hours with a 1 yr old, 7 and 11 yr old is high anxiety with a side of a mental break down. Nothing like feeding your kids dinner from the vending machine and wandering around the lot 1000 times with a restless toddler. But that's not all. We traded our Honda Accord in and after this long drawn out process courtesy of Lehighton Kia my brain turned to scrambled eggs and I forgot my license plate on my Honda. A month later I got a violation from the NY port authority that my license plate went through an ez pass and my Honda magically turned into a bmw. I called AND emailed kia to get my plate back. Crickets...so my husband stopped in to get it and they admitted they couldn't get the plate off so they sold the car with the plate on it. Read that again. Kia. Sold. My. License. Plate. Funny how they can call me twice after getting our new car to tell us about their referral program but couldn't remind me I forgot my plate in any of those calls. We also called kia twice to see if they ever checked for that 2nd key and they still never mentioned it. P.s. I hate the new car because it has that new panic attack smell and it's tainted with this nightmare of an experience.

The courtesy and services are superb and I would highly recommend this Dealership to who is looking for superior service(s).

Had to use the service department unexpectedly twice in the past few months. Service team was absolutely awesome to deal with via phone and in person. Couldn't ask for better response and time to complete work was ahead of schedule.

We worked with Alex Oliveira to help us get out of our current vehicle. He was very helpful and listened to our needs. He worked his magic and got us into the right car for us. If you are looking for a new vehicle go see Alex. Tell him I sent ya!!!

Wouldn t want to go anywhere else to buy my first car. Bought a beautiful used car that was squeaky clean. The staff (especially Alex!) really helped answer all of our questions and helped me understand the car buying process easier. Couldn t have asked for a better experience!!

Excellent service, 5 star experience. Come see Brandon, they'll take care of you here at Lehighton Kia. Our 4th car!

My mom bought a Kia Soul on the 12th of June 2018 from the Lehighton Kia Dealer. Selton was very attentive and provided my mom with excellent service. He accomodated my son who is extremely hyper. Constantly making sure that we were all comfortable and hydrated. He deserves the highest rating in his service. A complete asset to Kia.

They were very friendly and got my car served in a reasonable amt of time to get me on my way Dorothy. Dunbar

My wife and I purchased a 17 Kia Sportage and we had Alex great guy did an amazing job getting us a great deal highly recommend thank you so much

I am very happy with the purchase of my new 2019 Kia Sportage, I was looking for Ramon Roedan #thedealmaker and I found it. Alex was great I was accommodated in the vehicle I was looking for and in the payment I wanted. Thank you Lehighton Kia.

We bought Dodge Caravan Sxt last week from them. We had a good shopping experience, our sales person was jake(jack) . Everything went fine. They gave us one key for the car so we asked why only 1 key. The finance guy said there is only 1 key and soon after that jake( our sales guy) there is a spare key and he will give it to us. We got done with the paperwork and while we were leaving we asked for the other key again so jake said folding his hands ohh that he is sorry he forgot to give the key. He asked us not to worry and he will mail the key to us the next day. And obviously we trusted this guy and we left. After a week i call them to gind out about the key and they said:
1. There is no spare key for the vehicle. There was never any spare key.
2. Jake named guy doesn t work there anymore.

Now seriously??? So these guys lie.. and their sale people , finance people all lie. Because this morning after speaking to the finance guy I understand that these people don t go by their words. And once they have sold the car its like a get lost business. Our car is a 2019 model and not a cheap car for this cheap customer service. So very not professional. And above all they were not even sorry for the misunderstanding..if any that had happened. Because we were totally aware of the words Jake spoke to us.
So people. In short I suggest please get your car from other dealers around.

Nice place and people to deal with. I recommend talking to Zack if you're looking to buy a kia. He will help give you a good deal and is down to earth.

Love my new kia sportage, the people there where awesome!!

Jacob Salazar was absolutely fantastic! He helped me and my boyfriend get into the car we needed. Worked us threw everything even treated us out for dinner! Hes so personable and such a cool guy to talk to. 100% reccomend him if your looking into getting a car!

I was looking to trade my 2015 Chevy Sonic LTZ due to the amount I was paying a month and the upkeep, which was basically inflating the month price to the point of not wanting the vehicle and the car only had 48,155. That is really sad especially for a vehicle that is american made according to the vin.

I made an inquiry to Lehighton KIA and spoke to Ramon Suncar. I informed him that I was having a very hard time getting out of the loan due to being 4 to 5 G's upside down but he convinced me to come up. He also informed that they were having an event and It would end on 8-3-19 saturday, so I decide to show up and so did a lot of others. I did all the normal items as per usually when trying to get a car loan. Because of all the people that turned up all sales people were stretched thin and that is putting it mildly. After waiting a very long time I got news that I never expected and I was in total shock that I got approved. My first reaction was and I said this to Ramon Suncar WTF!? I thought that I miss heard because I have tried so many times and all ended up in automatic failure and time wasted but not here. At the end of the day on saturday nothing was signed as a done deal but they put a dealer plate on it, filled it up with fuel and said come back monday 8-5-19 to sign the paperwork. For sunday I got to drive the new car on a few errands and it was awesome almost unreal. Monday came did some more nogations "If you don't ask you'll never know and or find out" signed the paperwork and processed my down payment. Reviewed a few things paperwork wise and while that was going on the car was being detailed and filled up with gas again.

The whole process took 12 to 13 Hrs between Saturday and Monday and I live an 1Hr away but, in the end it was completely worth it and I would do it again if I had to without question.

I would like to give a big thank you to Ramon Suncar for listening to my needs of what I require in a vehicle and also a big thank you to Ramon Roedan for playing hard ball with the banks but between proof of income and assets you made it work.

No other dealership compares to Lehighton Kia for their work ethics / customer service. The level of service that they provide is unreal even when your really credit challenged.

This is why I call Lehighton KIA "The real deal straight shooters no nonsense dealership"

In Conclusion,

I refuse to go to a different dealership period, they have a customer for life.

Thank you,

William Brace

Everything was excellent and Jay was extremely polite and offered great service and expertise.

The new building is beautiful! Service apointment arrivals are in a pull through garage bay for drop off and pick up, so you don't have to worry about running through snow or rain on your way to the service desk. Everyone there greets you with a smile and makes sure you're well taken care of from the moment you step out of your vehicle. There is even a large window to the service garage so you can watch your vehicle get pampered. It's a fantastic experience in service which was definitely thought out in detail.

No one would help me get a car i was in a head on colision n no traid in. I pick up my car Wed. Thank you for every ones help. They treated me with respect n listened to me.

Had my first oil change and tire rotation on May 8th. Service was fast and friendly!! They are awesome!

Jay Salazar Did an amazing job! every other dealership in the area turned me away and he did his best to get the job done, and he DID! customer for life! great service check them out!

The dealership was very Attentive of my needs got me at the price point for monthly payments that I was comfortable with....would definitely recommend them to family and friends

Ray Suncar was a pleasure to work with and really goes the extra mile to make sure you are satisfied. The first time I came in 3 months ago he was not able to help me due to low down money on my side and I owed alot more on my trade in than it was worth. However he gave me step by step instructions to follow to get me approved and 3 months later I am the proud owner of a new car. He and his team negotiated with the banks to get me very affordable payments and the lowest interest rates they could. I did not care for the brakes when they first showed my vehicle to me they said no problem and replaced them giving me a very nice loaner untill it was done.
Overall if you are looking for a new car make sure to stop in and see Ray Suncar.

Back in the day at there old facility they were great. Back on 2005. Now I went back recently to there new dealership last Thursday over a week ago and still waiting on a call back even after calling leaving messages and going there twice. All I get is we'll have someone call you back. No one ever does. They definitely now how to BS customer's. Looked at a 2018 soul with 25 k on it. And they tried to say it's worth 20 thousand dollars and change when a left over 2019 msrp is 20,115. Wow talk about inflation. Well leson learned never gping back there again

Alot of great salesmen. Mike Hayes was awesome and so was Ramon! They made it happy! Will come back all the time!!!

Recently went to the dealership knowing it was doubtful I would drive home in a new car, but my salesman Bob literally went above and beyond to do anything he could to make sure I did !! He was straight forward with me from the beginning and didn t hold anything back , which I appreciate the most. If you re in the market for a new or preowned car I highly recommended you go talk with Bob, very straight forward guy and will do whatever he possibly can to help you. If I could give this 10 stars I woudl !

Would definitely not recommend trying to get a vehicle here. Do not be fooled by flashy advertising on their Facebook or website.
I contact Lehighton Kia Tuesday about a deal they were offering on their Facebook. I asked about the deal that was advertised on Facebook and was told it was for everything. I have them specific guidelines on what I would like to see and have them emailed to me. They responded and said someone would be in contact with me in the next 24 hours, NOTHING. I figured they were busy so I let it go until Thursday afternoon and I got generic response back. I again messaged them this morning with specifications on what I was looking for and was left unread. So I followed up with a phone call around 2pm today. I was told their online person was on the phone and would call me back. Nothing again. Just go somewhere else with responsive people trying to sell cars.

We spent 12 hours here to get a new car and were not the only people waiting for what felt like forever! They try to keep your trade in keys so you cant leave and they dont tell you the horrible offer they are giving you for your trade until you sign the paperwork. I was told I would be getting more than KBB value the whole time and come time to sign the paperwork I found out they gave me half of KBB value. When the only reason I drove an hour to go specifically here was because of an event which supposedly offered up to 5,000 more than KBB value on your trade. Got there and found out that was only on their used car purchases and excluded new cars. I will never buy from them again nor will I reccomend this place to anyone!

There was a recall on my car and they fixed it with no problems

We have a 2015 cadenza that we purchased from Lehighton. We traded in our soul and a paid off Colorado 4wd. Value about 8000. Everywhere we went said we were taken over we paid around 14000 more than the car was worth. Guess we didn't do our homework becauae past dealings with Rasado. The cadenza was a manager special had a few hundred miles on, but we will suffer through.
.

Today I visited the Kia dealership not knowing my options. I had the pleasure of meeting Alex making my experience that much easier. He was very friendly and helpful. Looking for a car go see Alex!!

Very attentive staff that even the manager was present and helped us in the process, very grateful for the treatment and I highly recommend it, Thank you ...

A little miss in the beginning but the guys got me a kia forte I simply adored Tyler Mcguire that went to the depths to make sure I got my car first semi new car I ever had ...the manager was outstanding ...hope to pick up my car tomorrow. My super excited...I wish the stereo was a bit louder like the 2017 I drove...maybe next time..thanks kia in Lehighton pa

Made an appointment at lehighton kia to buy a car for my business a few weeks ago. I didn't have much time as I run a business and work part time but Ramon Suncar helped me out and found me a vehicle that fit my criteria and got me out of there within the small time frame i had. Highly recommend lehighton kia as well as Ramon Suncar as your salesman. Execellent customer service and experience all together!

I just purchased a car at Lehighton Kia. Ramon & Jay were amazing! They helped us find the perfect car and gave us the best deal around!! 5* without a doubt! Thank you!!!

Amazing place freindly people and super great deals. Anyone looking for a car should check them out.

Stopped in to see if I could trade in my Sorento for a Telluride...Jose and all involved went above and beyond to get me in the car I wanted. This is my 3rd car now with Lehighton Kia and they always work hard to find a way to make things work out the right way. Everyone is extra friendly and understanding of my circumstances.
Thanks Jose for getting me into a great ride!

Great service, great staff definitely recommend if you are looking to buy a car.

They did not give up until they found a car that would work for me. Everywere else I went noone would help.

Jay Salazar was very helpful and got us what we wanted! Thanks Jay, we love our Jeep!

these people deserve NO stars. they actually deserve negative stars. Dont expect any kind of help from them. I have been calling for over 2 months now waiting on a gap insurance refund. Only to get no answers. Nothing. It was $300. which is alot of money to me. they suck. guess ill have to take off of work and drive an hour just to yell at someone, because obviously they will not return my calls. they are too busy selling cars to deal with their existing or former customers. Dont buy anything from them, seriously save yourself the hassle of having to deal with them. they are like used car salesmen. They only care up until the ink dries on their sales and bank forms. Then you are garbage, nothing.

My only complaint is taking 10 hours to finally sign my paperwork and pull off the lot with the car finally in my name. Lol

Just recently bought a car here... The salesman Ramon Roedan helped me out, very informative, very polite, and very professional. I was recommended to him, and i will definitely recommend to others! Thank you Ramon !! #TheDealMaker

Went to buy a new car with a trade in and the finance managers took one look at us (young married couple with a small child) and already knew they could try to take advantage of us. What they failed to realize is that myself, and other family members have and still do work in the car sales business. They were beyond unprofessional, they gave us a new sales person who still until the day I don't know his name because he didn't even introduce himself. I am all about training the new guy but they werent training him, they were giving him all the wrong information to make sure he failed at selling us a car. I honestly feel bad for the sales person. In short, they tried to scam us to pay 50k for a 25k vehicle. This place is a joke. I recommend using any other dealership.

They told us the come down and they will get us un a car and take are trade and that was not the case we drove an hr for nothing and we told them we had bad credit and we owe money still on are car and they said that was nice to come down and we will for shore get you in something and we set there all day for nothing if they tell you the same you are going to waste your time

Just an overall Terrible experience call in at 6:30pm I was told to come down by Paul Drake I told him I would get there around 7:15 due to travel distance. I get there at 7:15 I am not even greeted to acknowledged by anyone till 7:50 which by then all the sales reps were just ready to leave. I talked to a kid that seemed he just wanted to push me out the door. The small conversation I had with their guy he argued about everything. Their Facebook ad was incorrect with the wording it said a minimum of 4K with trade then said up to 5k over kbb he argued and said it was only up to 4K but didn t have anything to say about kbb. Then the car I was interested they had it way overpriced looked up the same cars for him and showed him the difference in pricing his response it was due to rebates I called this said dealer this morning and was told their were no rebates because it was certified pre-owned so the price I showed him was correct. Overall terrible experience and I will not suggest nor return.

Outstanding service! I have never seen a team work so hard and go so above and beyond to provide AMAZING customer service. They not only got one time customers in us but lifetime ones. Brandon and his team were outstanding and made our experience wonderful. Lenny the salesman stayed way after his shift and not only attended to our car needs but made sure my wife and kids were taken care of while we worked out the deal. He made sure we got the best deal not only for the short term but truly thought out and helped with our long term needs.

Dont get "LEMONED" BY LEHIGHTON KIA!!! SPECAILLY,, DONT LET YOUR WIFE GET BAMBOOZLED WITHOUT THE PRESENCE OF AN ATTORNEY....MORE TO COME!!!!

Great place to get your first vehicle, they took great care of me!

I had a very good experience with Lehighton Kia. The sales person, Alex was helpful and knowledgable. I will definitely recommend to friends!

I couldn t be more happy with this place. I came in on a whim just to see what kind of car fit within my budget that was available to me. The staff went above and beyond to make sure that everything they showed me fit within my means while giving me a vehicle I d be happy with. Ramon Suncar was a great help and courteous throughout the process with me and my wife. Extremely happy and satisfied with the experience

Entire sales department was AMAZING!! Thank you so much!

Lehighton Kia is the best! They go out of their way to help you! Tyler and Ramone are so understanding. You don't find this type of courtesy anywhere else. Sincere. That place is spotless!!!! And cheerful just like the employees. Wish i knew them years ago. We purchased a Sorrento! Just love it.look out General Motors!!! Your quality has gone down. Kia is Great. Thanks for everything.

Personally I recommend my friendships with them give a good service and for those who do not know English they have Spanish speaking people I am happy with the good service they gave me

Fast friendly service. What more could you ask for. Thanks

I applied for a job here about 3 weeks ago, maybe a month, when i found that they were hiring for a detailer. I got set up with an interview for 6:30 PM on a Saturday and when i went they had me wait for over 45+ minutes just to tell me that there was a glitch and my interview was for 1PM earlier. Tuen they said i could reschedule and 10AM Monday was chosen so i arrived then and waited another very long time to actual begin the interview(which turned out to be 5 minutes long) and in the mwantime had to fill out ANOTHER application for them so they could review it so another waste of time. Then after about an 1+ hr i finally went in for the actual interview part and that only took about 5 minutes and then the guy said they would be in touch with me by or before the next Wednesday(2 days). They never got back to me at all, never called or emailed to say if i was or even wasnt hired so basically just blew me off so i would never go there for anything as they are very unorganized it seems and just seem rude.

In 2007 I purchased a brand new Rio from this dealership... so why not do it again! This time with some credit issues from a divorce they worked hard to get me into a newer car! I love my Kia s, and have also worked with other locations... BUT lehighton Kia went above and beyond & I would recommend you use them! My salesman ALEX really understood my current situation, especially when he seen me roll in with an older vehicle that was ready for its last rodeo. He cared about my likes and needs and got me into my New Rio even with my first pick in color!! He was nice to work with, personal, exciting and a pleasure to do business with.
A+++ happy customer right here!! THANK YOU!

OK people here but not to many people are here to help you and the workers need to be retrain

Very nice salemen. If you need a car ask for Will. Where there is a will there's is a way

Alex helped me get my first car, everyone was so helpful and supportive!! I recommend getting a car from them 100000% ! I m forever grateful!

I had an amazing experience. Alex Willis and John went above and beyond to get me in a vehicle.. I would recommend lehighton Kia for anyone who need to buy a new or preowned car. They were very hospitable asking if we need anything. Way to go Alex Willis and John.

Alex was great did everything to me the best deal possible. If looking for a new or preowned highly recommended you see alex you won't regret it

Rob was helpful and very nice he made my car buying experience enjoyable!!!

My mom and i went to go look at a car to buy the other day. We went to speak with Jhon grey the general manager of sales but we met sales rep Ramon Suncar. Both of the employees were respectful ans very helpful. Ramon answered all questions effectively but he also made us feel comfortable and relaxed. He made the sale and we got the car we wanred. Good job guys.
Cody and Dorothy StClair

My sales man was Paul Drake he was fantastic. The staff is very friendly, not pushy, and won't let you go without trying everything possible with affordable rates. I am now driving a 2016 jeep patriot with only 29,000 miles Leighton Kia is the place to go hands down with you could give more than 5 stars because they are a 10 in both me and my husband's eyes.