Lee auto malls Reviews

I went to lee Nissan in Auburn and was helped by Gage Allen. He really took the time to help me find the best car for me .. we will be sure to buy again in the future !!

Well what a bad day at Lee in Auburn me. First thing I purchased a ram 1500 my wife purchased her Jeep trail hawk my middle son purchased his 1500 ram so on our word of a good buying experience my youngest son purchased a 2017 jeep compass trail hawk buying experience was great that's where it ends first after a week it had an oil leak. He made an appointment found out that there supposed to be factory trained tech. When change of oil left the old gasket on and put new filter on. Wow! But wait there's more jeep was running bad two weeks ago made an appointment today was the soonest they could see it. Brought it in they took it for a test ride then put it on a scan tool found out bad coil pack 1 cylinder and bad spark plug they didn't have the parts to fix it thank goodness because they charged him 119.00 dollars and said warranty doesn't cover it. Most Auto parts store will scan for free and they did so I purchased the parts and 4 New plugs (upgraded) at advance auto and replace the coil and 4 plugs torque to spec. complete back on the road so he could make it to work in less than 30 min. Total this is why I won't be buying or having them service anymore of my family vehicles. Sorry Lee auto if that's how you do business we are going to another dealer..

Had my 2017 Subaru Forrester looked at that I got form lee auto about a low tire sensor that was turning on the day I got it. When I could finally make a appointment they told me I was a little over my miles and would not help me with the tire that had a nail in the side wall. Then they said they would help with one tire. Then the mechanic told me it could mess up the car just doing one tire with it being awd. Told me they would call me to see what they could do has been a week and a few days and nothing back and when I call i just get put on hold and I will get a call back. Not impressed with the rude Manager there too.

Purchased a 2013 Nissan for my grandson as a graduation gift. Within a month the transmission went. They did send us to auburn where they put another used transmission in the car. I was told it had a 2 or 3 year warranty when I asked about it not being a new one. Within the year the transmission began acting up again. Was told there were too many miles on the car now. So I guess 10,000 is out the window and a 19 year old kid without a car. We began calling about the transmission just slightly after a year went by after the second one was installed. No one seemed to offer any help but sorry it s over a year. Today I thought I d give one last try with the dealership before just taking a loss. The only help they gave us was trying to sell us another car.

Seems 18000 miles a year for two years is all they think a transmission should go for. They obviously knew the car was a lemon when they sold it to us. Also had rusted ball joints that snapped early on as well. They fixed that because it was obvious the car was sold that way in the first place. Still paid a deductible for that too! I am at fault for not doing more research. Kelly blue booked the cars worth after paying them 10,000 and it valued at around 6800 too!

Maybe other lucky ones have had good experiences here but I m extremely disappointed to have a car that I paid this much money for work well for about a year.

I ll stick with Rowe who really takes care of their customers.

David Shaw guided us through the process of buying our first car. Very helpful person.

I have recently been in the market for a new car and decided to go with Lee Nissan, Gage Allen in the Auburn location has helped me navigate through all of my options and has been extremely helpful !! Very happy I chose Lee Nissan of Auburn :)

I personally had a great experience the first time with lee s service department. Unfortunately this last time I received the worst experience and wish I had not given them my business as one of the sales people had the nerve to criticize the fact that I was on the phone with my fiance mind you.The sales person that I was sitting next to while my jeep was being serviced for an oil change looked over at Me at the table and said Do you talk on the phone all day together I simply said yes with a smile as it is none of your business sir.. He began to comment well that would not work for me and my wife. I GOT UP AND MOVED AWAY.I asked my fiance if he heard why the guy said to me and he said I didn't. I was called over to get my jeep and I left. Not only was this a bad experience this one is even worse I took my jeep in to have tires and rotors and calipers and new brakes and brake pads mind you an oil change was done prior to the jeep being serviced for a sticker. The same day my brakes were squeaking and the jeep still read oil change required I call lees after a week because figured the brakes needed to be broken in and it was just maybe the sensor being off for the oil here we are a month later and the jeep brakes are still squeaking and the oil change is still required. I WILL BE Speaking with A head person for sure...!!!!! not happy at all with your service

Only time I ever went was a long while back so I cannot say great. I was treated poorly by the sales staff. But I hear they are better now. I'd never throw money away on anything BRAND NEW

Just bought a Honda from Sarah pike. It was a great buying experience and very friendly people to deal with. Tom the service mgr. was also great
I feel like I made new friends at Lee Honda

I contacted Lee Auto after shopping around at about 4-5 other dealerships, because Lee is about a 2 hour drive from home. Many dealers were trying to gouge their customers on price, but not Lee. I should note that this review is being written during COVID times, when new (and even used) car inventory isn t as easy to find as it has been in the past, and many manufacturers are having trouble sourcing new vehicles due to the microchip shortage.

I started with their Internet team and after a few back-and-forths we negotiatored a fair price. I was then transferred to a senior sales manager at the dealership (Cam) who confirmed that Lee would honor that price. Cam gave me his cell number and was always available when I needed to reach him for questions and to work out details through phone or email. Great service from Cam.

When the day for my vehicle pick-up arrived, I made the 100+ mile drive. I was greeted immediately and met Cam in person. I also met Ben who worked on some loan details, Chris who handled the actual contract signing process, and Diana, one of their service managers.

I left with the new vehicle I wanted and I did plenty of research beforehand and know that I got a fair deal. I will recommend this dealer to anyone in my area (north of Bangor) that s looking for a great vehicle at a great price. The whole experience could not have gone any more smoothly.