le Meridien, Coimbatore

le Meridien, Coimbatore Reviews

Reviews 2635
4.3
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Good place. Hospitality are great. Will recommend ...

Good place. Hospitality are great. Will recommend to think twice before ordering special foods for corporate programs as they used to cook it before and severe as chill food. Halls for available for events. Must try place.

Theft

Hotel lacks some thing...

Hotel lacks some thing...
Staff and ambience 5/5
Rooms 3.5/5
Resturant 4.5/5
Parking facilities 2.5/5
Swimming pool 2/5
Spa and gym 3/5
Security and safety 4.5/5
Lobby 2/5
Value for money 3/5
Better options are available
But Le meridien is still a le meridien as a brand
Long time customer favourite
This hotel as an exception which needs a bit of a revamp

Ok

Such a friendly and professional staffs. Room is n...

Such a friendly and professional staffs. Room is neat and comfortable. Hassle free check-in and wonderful food and the awesome view from room, what else needed than this...Loved this place

Good

Most Luxury hotel I ever visited, Everything is th...

Most Luxury hotel I ever visited, Everything is there for what u are looking, food & ambiance is awesome, Swimming pool is24 hrs open. They have very big hall where you can organise your function.

Great luxurious 5 star hotel in Coimbatore,

Great luxurious 5 star hotel in Coimbatore,
Location is a bit away from city center, and no shops & stores nearby
But not far from airport, only a few km, 10-15 min of drive.
Room is very spacious and 5 star facilities, a bit old but still in good standard
Staffs are all with nice attitude and helpful
Coimbatore's not an expensive city, so the price is quite good!
Consider it's facility and service, it's really a great deal

Great

Nice

Super

Been to various SPG hotels across many cities but ...

Been to various SPG hotels across many cities but the one in Coimbatore lacks service, communication, hospitality, cleanliness and courtesy.

It took 10-15 minutes for us to checkin we were with family and kids, there is not a single chair to sit in the reception. When you have more than one person, always two room keys are provided the lady in the front desk looks like she wasn t trained gave us one key and went on asking why we need another one.

The staff overall lacks communication, they don t know how to communicate with customers and it has been chaos all around. In addition they couldn t understand English we ll, Customers are happy to communicate but if the hotel staff can t understand they can ask us again we can explain that one more time.

The room is not sound proof, if someone rings the bell in another room, you will hear it. What someone speaks or plays loud music even that is clearly audible to us.

The toilets, bathroom, floor, all these were poorly maintained and we could see rusted, unclean and damaged areas.

The hotel booking mentions about providing 24 hours airport shuttle and on enquiry the front staff namely Ganta and supervisor Alagappan started fuming on us stating that they can t provide shuttle and its a paid sevice and they went on yelling at us for a while. How on earth someone says that shuttle sevice by hotel to airport is paid, we understand limousine or taxi service can be paid but how we will pay the entire shuttle which runs 24 hours and customer pays for it in spite it mentioning that this service is available on request round the clock.

At the time of checkout we called the front desk to send us for baggage pick from our room to drop zone, we were getting late to the airport the staff arrives after 15-20 mins in spite of mentioning that they will come in 5 mins.

This is not a 5 star hotel with a brand name Le Meridien, its a local hotel with 2 star service. There is a lack of communication from manager to front staff, none of them could talk properly with customer. Either they lacked English speaking or hearing, God save us from them. I will never dare to make an attempt to visit this hotel again. Good luck for the future guests.

Housekeeping was very poor. Rooms were not cleaned...

Housekeeping was very poor. Rooms were not cleaned properly and toiletries not replenished once used. AC is not switched on in the corridors and sit outs in floors other than reception and it is a bit suffocating.The staff at reception aren't responsive and any requests needs to be made multiple times before they give a ear. The buffet spread is average.

Super

Nice hotel but feels old and tired... Corridors sc...

Nice hotel but feels old and tired... Corridors scruffy with torn wall paper and trolley damage. Horrible looking expensive Italian marble in the rooms... Runs well.. nice friendly staff... Would still recommend...

Ok

Good

le Meridien, Coimbatore

le Meridien, Coimbatore

4.3