Lawrence Welk Resort Review

We stayed here in 2014 and had a good experience but this stay was really disappointing. This time around my family stayed with my parents who are owners at this timeshare. The check-in was a complete disaster. Long lines and they seemed very disorganized, as if they couldn't handle all the people checking in. The room was a decent size but the problem was that the room wasn't what my parents wanted. When the registration was made my parents requested accommodations for 8 in the newer buildings and was told those rooms did not sleep 8. But when we got there we discovered there were rooms with 3 bedrooms. We had all kinds of issues with our room. First it wasn't clean or finished being cleaned. They never came back to finish cleaning. One of the refrigerators did not work which they did fix. The bathroom walls were disgustingly dirty. The washing machine was so loud we could not hear our own conversations. There was a hole in the entry way wall. The medicine cabinet was dirty. We had no supplies to clean dishes. We were given no instructions on responsibilities for the tenants to maintain the room ie where trash goes and what day they will come clean the room, which never happened and we stayed for a week. We were constantly calling for supplies. Our dishwasher broke two times and leaked all over the floor. There was a large gap under the main door and insects were constantly coming in. There were plastic bags of old linens left out on the sidewalks for more than 24hrs. My parents who are disabled called for a shuttle pick up and they never showed up. I gave a 3 rating because our 1st stay was ok. If I were to base my rating on this stay alone it would have been 2 stars. The only compensation was $100 credit.

Went to Birthday celebration. Really a nice place. They took very good care of us. Food was great. Had a good time.

Do not do business with this company. They will take your money, then you will never be able to get out of the contract, and you will pay thousands per year in maintenance fees. They just settled with the state in 2020, that they violated California's timeshare laws through deceptive sales practices, but people who bought are STILL stuck paying these maintenance fees.

Awesome place to live or visit friends that live there. Great security system.

Buyer beware! We signed up as practice owners and thank goodness not for the real deal. We were told we would get 14 nights for 2 bedroom for any resorts at Welk, went to book and turns out it s on a point system. We barely have enough points for 2 bedroom, 3 day weekend at Tahoe. We were completely lied too. So glad this is trail and not the real thing. We asked the lady repeatedly if there was catch and if this was valid at Breckinridge and Tahoe. Abs kept repeating the nights. What a big fat lie!

This place had me so mad before I could even get to the tour! NO communication, would NOT give me proper address to show up, REFUSED to answer my calls & REFUSED to give me a number to speak w someone. The only address on our invite was the corporate office. We waited there alone in a hallway until I checked google maps for the address & found another one. Went there & was mislead around the park for 20 minutes by multiple different staff. I tried calling but was caller #1 for 30 minutes with NO answer. At this point I just wanted my money back. HORRIBLE experience. I don t even live out here. Wasted my gas for a small road trip to disappointment on a beautiful day in which I could have been enjoying doing something else

Sadly I was scammed into buying a timeshare here. They do nothing but upsell and under deliver. I haven't been able to use a single benefit without either sitting through additional sales pitches or having hidden fees tacked on that basically equal the actual value of the benefit. Avoid these people and just spend your hard earned money on hotels or AIRBNB.

Love this hotel! It holds so many fun memories for me and my family. Weve been going to this resort for so many years and every year it just gets more and more better!!

Love staying here...wonderful rooms very clean and lots of things to do