LaVida Massage Reviews

I can't say enough nice things about this company. They are amazing to work with and I highly recommend their products and services!

LaVida is awesome. I try to go once a week as it really helps my back and I sleep better. One of the better day spas I have ever been to.

I am incredibly disappointed in LaVida and the way their franchise runs their business. I was a member of the Ferndale location for many years, paying hundreds of dollars yearly for a membership. When the Ferndale location closed, without warning. I was never reimbursed for the six remaining massages I had (almost a $300 value). When I called the franchise they refused to reimburse me monetarily or with gift certificates, claiming that they had no affiliation to the Ferndale location. I have a hard time understanding how this can be true since I am sure the FRANCHISE has received some sort of monitory supplement from their many locations I am extremely disappointing in the way La VIda handles their business. I will never visit or recommend any of their locations ever again. I only wish I were able to give 0 stars.

Horrible company. The location in Onalaska closed unexpectedly, as in no notice. I was left with gift cards that are now worthless as the closest location is minimum 5 hours away. I called corporate. They could track the purchase of the cards but would not refund a cent. They "feel bad" but can't do anything.

Had a bad experience at the spa in my shopping center and now can't get a person to answer the front desk support without getting disconnected.