Laus Group of Companies - FORD Pampanga Review

Friendly and accommodating staff from pre-sale to after sale. Highly recommended

I got a very disturbing experience with laus group auto service center at clark freeport zone. I just got discriminated in my own country by their service advisor who chose not to follow the supposed sequence of service priority by giving 1st priority to a foreigner by not following the priority number they themselves gave to clients. They probably thought that filipinos have no capacity to pay services at their shop so never mind them prioritize they foreigner. I got furious because i am supposed to be serve ahead of the foreigner but even though i showed them my priority number they simply didnt mind or probably refused to mind. To their service managers credit (Mr. Federico Paguio)he tried to address my complaint but still damaged has been done. I do hope the management will address this kind of attitude of their employees. Remember not all filipinos are poor. And please dont discriminate your own kababayan here in our country. I hurriedly left the service center feeling down due to their attitude

Lays Group sell some nice vehicles but they are not enthusiasts. After you buy a nice car you are on your own. They told me I needed new pads on my mustang. They quoted 60,000 for fomoco pads. I bought genuine Brembo pads in Manila for 5,000. Then they refused to fit them. Luckily I found a really good shop in Olongapo. Oh yeah. They wanted to sell me replacement tyres at 60,000 each. They think their customers are idiots. They are a bunch of idiots. Check out the BMW website. They can't update their site. Unprofessional,greedy and stupid. Sound familiar

Friendly and accommodating staff. Most of them good looking too.

Its great to be a Laus Group of Companies employee.