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I've enjoyed every interaction with the staff and ...
I've enjoyed every interaction with the staff and haven't had a problem. Issues that do come up get resolved quickly.
R
My experience as a Laurel tenant had its ups and d...
My experience as a Laurel tenant had its ups and downs, but they mostly left me with a bad taste in my mouth. They were generally slow to address maintenance issues, and when I had a technical glitch with my bank that created a missed payment situation, they were pretty inflexible. I know they can't go around waiving fees left and right, but they approached it with a distinct lack of humanity.
Finally, they nickel and dimed us on the deposit at move-out: They charged $170 for the combination of removing a toaster (which by the way was there at move-in) replacing a smoke detector battery and removing sticker residue from a mirror. Yes, $170 for that. Apparently doing it took 3.25 hours, at $50/hr. I guess "Preferred Maintenance" should also share in this crappy review, since that's who charged them for this. I'd fight it, but I really don't wanna deal with these people anymore.
J
The Laurel Company has been managing our rental (s...
The Laurel Company has been managing our rental (single family home in Santa Barbara) for more than 20 years. During that time they have provided complete full-service property management, including advertising vacancies, interviewing prospective tenants, and completing leases. They have recommended appropriate rent increases, being responsive both to the rental market and to our desire to retain good tenants. They have contracted for lawn service and other maintenance and repairs, recommending replacement of appliances, inspecting the property as needed. And, in the one case where tenants were violating the terms of the lease, they acted to terminate the tenancy after tenants did not comply.
We have been extremely pleased with their professional attitude, good communication and responsiveness to our requests. It is hard to imagine how we could have kept this rental house without the management services provided by The Laurel Company. We would not hesitate to recommend them to others.
E
Solid management, never had trouble with any maint...
Solid management, never had trouble with any maintenance issues. Laurel Co has always been fast and responsive.
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About Laurel
The Laurel Company is a rental property management company that has been serving Central California since 1973. With over four decades of experience, the company has established itself as a trusted and reliable partner for property owners and tenants alike. The Laurel Company's commitment to excellence is evident in its comprehensive range of services, which includes everything from marketing and leasing to maintenance and accounting.
One of the key strengths of The Laurel Company is its deep understanding of the local real estate market. The company's team of experts has an in-depth knowledge of the region's neighborhoods, demographics, and economic trends. This allows them to provide customized solutions that meet the unique needs of each client.
The Laurel Company offers a wide range of services for property owners who want to maximize their rental income while minimizing their workload. These services include marketing and advertising, tenant screening, lease preparation, rent collection, maintenance coordination, financial reporting, and more. By outsourcing these tasks to The Laurel Company, property owners can focus on other aspects of their business or personal life while still enjoying steady rental income.
For tenants looking for quality rental properties in Central California, The Laurel Company is an excellent choice. With a diverse portfolio that includes apartments, condos, townhouses, single-family homes and commercial properties across Santa Barbara County including Goleta & Carpinteria; Ventura County including Oxnard & Camarillo; San Luis Obispo County including Paso Robles & Atascadero; Kern County including Bakersfield & Taft - there are options available for every budget and lifestyle preference.
The company's website provides detailed information about each available property along with high-quality photos so that potential tenants can get a clear idea about what they are getting into before signing any lease agreements. Additionally ,the website also features an online application process which makes it easy for prospective tenants to apply from anywhere at any time.
At The Laurel Company customer satisfaction is paramount- they strive hard to ensure all clients receive top-notch service throughout their engagement with them . Their team works closely with clients throughout every step in order to ensure complete satisfaction with all aspects related to managing your investment properties or finding your next home!
In conclusion , if you're looking for a reliable partner who can help you manage your investment properties or find your next dream home in Central California then look no further than The Laurel Company! With over 40 years' experience providing exceptional service coupled with deep local knowledge - they have everything needed when it comes down making sure both landlords/property investors as well as renters have peace-of-mind knowing they're working alongside professionals who truly care about delivering results!
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- Did not replied to negative reviews
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Laurel
3.9