Larson automotive group Reviews

Test drove multiple cars and loved the experience I had with a representative, Rafael. He'd given mhis contact card and very polite person, very helpful.

Friendly, not pushy, efficient, knowledgeable. A great experience buying a used car. Montana and Joey were awesome!

My boyfriend and I recently bought a car here, and I have nothing but great things to say about how our experience was! We couldn t have done it without Nate. He was friendly, professional and knowledgeable, and easy going! He made the entire process seamless and got us a great deal. We ll send everyone we know who is in the market for a car to him. Not only did we leave with a car, but a new friend as well.

Cynthia, the finance manager, was also beyond amazing. Signing all of the papers was a breeze. She helped us get the coverage on the car that we needed (thank you, again). She was fast, professional, and so very personable.

A HUGE thanks to everyone here. We feel very excited and secured to come to Larson Auto for all of our future car needs.

They were so kind, helpful, and honest! They had the perfect car for me, and really helped work with me to get it home with me. The salesman Adrian was so nice, let my boyfriend and I test drive it by ourselves, and helped figure out a monthly price I could afford. The guy in charge of finances was personable, cracking jokes, and helping break down a lot of the warranty packages and was also extremely helpful. Their facility is super clean, the staff is all super nice, and they give you free oil changes and car washes for the first two years! Definitely recommend this bunch

I had an amazing experience with Stefone, being 5 months pregnant with extreme nausea I was worried about having to wait around for hours , but he got us in and out! Gave me ice cold water and make sure I was more than comfortable during our short wait for paperwork . He was so knowledgeable about every single car I looked at and extremely patient and made sure I got the car . Would recommend him 100%! Thank you so much

Went to Larson motors today, Hyundai on South Tacoma Way. Within 5 minutes I knew I would never be back. I'm looking to buy a new SUV. Salesman acted like he was doing me a favor showing me a car because as he said they are in such high demand. You know what else is in high demand, serious customs with excellent credit. He was so uninterested and after he time all their cars have second stickers I just left. We were towards the back and he could not even offer a life to my car in the front. Horrible service

Larson tacoma has really highly trained and professional team help you the car you want and the price you can afford if you haven't shop there you missing the best of the Pacific northwest

Our salesman Chuck was great and Derrick in the finance department was awesome. He explained everything well, didnt try to sneak in anything extra, and was personable. We were in and out in less than 4 hours from start to finish. Definitely would buy here again.

I'm Very disappointed with the quality of customer service via the service department. My wife and I Purchased a 2015 Ford Focus SE on 3/22/2021 for $8700 cash. Within a week the radio went out making a Very loud popping sound then going to static. It has since been not working at all. I tried to contact your service department on several occasions leaving detailed information about our problem and no response. Now it has been just about 2 months since the problem happened and still no response. I'm pretty upset I spent a bit of money to get a fully functional car and to for you guys to not even call me back is no right. I called my local ford dealership and they say the Sterio Unit is defective and needs replaced for about $1000 dollars. This is a lot of money for us being we just spent over 10k for the car with all fees. I sent an email to customer service as well about 3 weeks ago and still no response. Just very poor customer service.

Great guys ..easy to deal with one issue is when we bought are new ride they took out the 150 dollar mats and have not replaced them yet I would love to take this to 5 stars ..but I don't know .so far it's an issue.