This dealership will go above and beyond to help you find the vehicle that is needed for you lifestyle, whether you are a stay at home parent, a adventurer of the open road or a little bit of both. I would recommend Daniel Tapia, he is kind attentive and will keep in touch with you on the progress of your vehicle.
Ben Schmidt is our new go to guy for cars. We've bought two cars in the last few months and Ben made it happen both times. The first car we bought was for my son, and the second for my wife and I. Dealing with Ben was a very pleasant experience both times, not like the adversarial car salesman/customer experience I've had before.
My experience was great!! Ben Schmidt went above and beyond!! He was able to get me into a brand new 2020 dodge journey with in my budget and exactly what I needed. He is beyond kind and will help you get what you want. Go see this man and let him make your life better!!
Always a great experience amazing staff thank you guys
They work hard to get you the very best deal on the vehicle you love. Next time you are in the market for a new ride, stop by McLarty Daniel and ask for Cody Hood, tell him I sent you!
From the minute we arrived for our Ram 1500 service appointment we were greeted and treated by friendly staff. Terren O Dell was our service advisor and he kept us up to date on our service. Great communication from him on our Rams condition and what needed services should be performed, along with a detailed print out.
Very clean and comfortable waiting area. It was raining and they had our truck inside for pickup when our service was completed. I asked about updating carfax for our service record and Terren said he would take care of it.
Highly recommend this dealership and Terren O Dell.
This is my 3rd vehicle from you all. Service and help has alway been great.
So I was nervous heading into purchasing my new car as it was going to be a long term decision and I wanted to make sure I maximized my budget. I looked around several places and found that McLarty Daniel had a nice stock of vehicles in my budget. So, I went in and met a salesman named Allen Swearingen. He really helped me sort thru the used cars I saw online before going in and let me test drive all of them. Super friendly guy and very professional. Very happy with my decision to go with McLarty Daniels. Well worth a trip to see them.
Brian and his team took great care of us. We love our new Durango!
Truly a great place to make a purchase . Sales guy Cole is legit , honest and straight forward , the GM Jonathan is truly a guy trying to make dreams happen . Finance guy Chris was helpful with warranty , and paperwork went fast and smooth . Great experience I have purchased at least six vehicles from McLarty Daniels and I will purchase more from them . Thanks again !!!
My wife and I, and her parents have purchased over 10 vehicles from this company. We just recently had the best, and easiest experience purchasing a new truck from Nathan Palacios. Nathan was clearly trained by the best but he brought something totally new to the table as well. He was honest, funny, down to earth, but VERY serious and passionate about his work. He worked very hard for us to get us exactly what WE wanted. Not what the dealership needed to sell. My vehicle ended up having to be shipped from another store. He could have tried to sell me something I didn t need but was already there. But instead he focused on everything we wanted and made sure that is exactly what we got. Go see Nathan Palacios!
Had a service appointment at 9. Service should only take about an hour. I was told I with get a call at 12. No call. Of course nobody answers the phone, so I went by at 3. Surprise... Noting had been started. I was assured it would only take 45 minutes. 1.5 hours later, I am tired if sitting here so I go check on it again. So here I wait....
This place is a joke, go somewhere else.
This dealership was great. Had a great experience show room and service was amazing.
I recently purchased a Cherokee at this location. Usually i dread going car shopping but this experience was top notch! It wasn't stressful and they made sure i got exactly what i wanted. To top it all off Brittany in finance was awesome! Thank you for everything McLarty Daniel!
This place is by far the worst service I have ever seen, only reason I gave 1 star was so I could leave this message to warn others I have taken my vehicles to here for years and since they moved over to their new place their service people suck they stand around and talk instead of help their customer than when you wait a week to get your vehicle in by "appointment" they tell you a time and then its hours later you call to check on it to only find out they never even started on it and they flat out lie to you this is a repeated situation with them, they don't try to help you or show they even want to! Again THE WORST SERIVCE EVER! I will never take my vehicle there again
We always feel at home when we are visiting any of the dealerships. Always a pleasant experience.
Ryan Stewart goes out of his way to make sure his customers are taken care of! He is the perfect example of 5 star customer service!!
If you need service, contact Ryan Stewart! He'll take good care of you!
I never enjoy going to the service my car ANYWHERE - always cost money :) BUT when I come here the waiting area is inviting and multiple people always greet me. I wish there were more snack options but I bring a book and am typically good to go for a bit.
Excellent staff I have been working with. I have seen some customers give them a rough time while they are maintaining a very polite and professional atmosphere through the entire situation. I think they do a wonderful job and I know when they get the new facility they will continue to do a great job. I will continue to bring my family vehicles there.
Terrible terrible experiences here, glad to be purchasing cars elsewhere now.
Harley Jobe was the best sales representative I could have ever asked for. It was a smooth easy transition all we had to do was sign a drive. Thank you Harley Jobe !
We have purchased several vehicles over the past few years from McLarty Daniel CDJR. We have always been taken care of with excellent care from the service department and a great buying experience from Harley Jobe. We have recently purchased a Jeep Renegade and Jeep Gladiator and we couldn t be happier. We will recommend everyone we can to go see Harley and the rest of the crew at MD CDJR in Bentonville. Thanks.
Having had most of the processes needed to buy a car taken care of before getting there, Jose was great in handling the test drive and paperwork, and Phillip was a big help with finalizing the financing. Love my car, guys! Thanks for all of your help!
Brian went out of his way to help us find a car within our budget and even delivered it to our door! He's awesome and we will be calling him for all of our future car purchases!
Once again this place has lie to me about a vehicle. Do not buy from them the only care about them self and ripping you . They promised they will make it right , but only if they don t take a loss and make money!
We had a great experience with our carsalesman Jose Carabantes he helped us out with every little obstacle that came across us trying to close our deal. Thanks for all your help .
Short interaction with Harley Jobe. He was knowledgeable, polite, and most importantly days upfront and honest. I would highly recommend this dealership and in particular Harley.
Wonderful service! Very friendly and got exactly what I wanted! I can t thank them enough! Best and easiest process to buy my new car!
Myself and my friend bought 2 Jeep Cherokee (2016) Latitude models from McLarty Daniel Jeep last Friday. We had a lot of specifics and they did everything to make us happy and feel important. Scott Moles (our sales rep) did a great job with a lot of patience to get the vehicles we wanted, with all the features we had asked for. Excellent deal, and great customer service. Way to go Scott and McLarty! I will definitely recommend my friends to go there if they plan to buy a Jeep. :)
I was in the market for a new car so I went online to shop their inventory. They had a ton of reasonable choices but one car really stood out to me. I took a chance and went to the dealership to check it out. Yelitza helped me right away and I was immediately able to look at the car and take it on a test drive. I really liked it so I decided to get it. Yelitza did all of my paper work and even washed the car and put gas in it for me! After that she took me over to finance where Scott was very helpful and helped me finish up the paper work. I walked in hopeful and left with my dream car. Thank you so much Yelitza and team! I would highly recommend this place and these people to anyone in the market!!
Brad the service advisor was great! he was super nice and helpful and made getting my oil changed a breeze!
Had a great car buying experience with Brian H, he answered all our questions.
Excellent selection and the staff really knows their stuff. The showroom is comfortable and they have a huge service department.
McLarty Daniel provided an all-around perfect experience! Definitely ask for Allen Swearingen, I could not have found a more genuine and knowledgable person. Thank you!
After waiting for over an hour for our guy to run to his manager for pricing (little experience it seemed to be) he then told us he had the wrong numbers pulled on the Jeep and then proceeded to show us the jeep we originally had looked at & numbers for that one. After several times of him running back and forth from his manager to get our information, and telling us this the deal was terrible and wouldn t consider anything, even after we sat there for over an hour.
I was in a tight spot, and once I had a used Jeep Patriot in mind they did everything they could to make sure I was well taken care of and that I was happy with it. I was late to come check the car out, and they still stayed after to make sure I could get a look at it before I took it home that weekend, for which I am very grateful for. running a business puts me on a tight schedule. My salesperson Eric was helpful, and extremely friendly, and made my first car purchasing experience a memorable one. I will be back someday for sure. Another salesman, Cole, took us out and showed us the patriot before I purchased it, who also stayed late, was also incredibly personable and offered anecdotal evidence of the vehicles reliability on his 2010 of the same model.
Paperwork was done nice and zippy, and I was smiling down the highway in no time.
I'd say you guys have a wonderful dedicated team, and I look forward to my next purchase.
I sincerely thank your team for all your help. And many Thanks to Eric and Cole, they will take excellent care of you.
I have bought many vehicles, and this dealership is by far the best I have ever seen. It is a clean, positive, and customer based environment. I will definitely be back for not only service but any vehicle purchase in the future. Thank you MD!
Service writers are on commission so watch what they put on you service ticket before you approve. Rippede off for $200 more service than recommend by Chrysler for 30K service
Purchasing the vehicle was great the sales and customer support from the finance team was great!. Now once I have a problem it seems they cant do anything even going as far as repair resolutions from RAM still no progress. Ive wasted 46K on a ram 2500 which cant be fixed ( they cant seem to understand you don't buy a vehicle like this and just Look at it ) i use it to work and without it bills don't get paid. 4 months still same run around over and over NEVER buy a vehicle from this Dealership and expect to get anything fixed!!! ( Oh but we want to keep your truck at our shop to figure out whats wrong with it for a week, or we cant find a truck for you to rent even to match what i need ) come on a dealership cant find a truck, oh but buy one they will fly it from China Air Mail!
Thanks for your guys service its a great environment and everybody there are really nice and helpfull. Thanks on helping me find the perfect car for me and my family!
Ruined my experience of getting a new vehicle. Salesperson seemed aggravated they had to help me initially . Had to use the website to find me a truck and didn't appear to know how to use the site well. Was a nice guy, but i'm buying a car and expected more and better customer service. Ended up using my mobile to find the car for him. Kept helping another customer while processing me and I was there for hours. Finance manager pushed the typical extended warranty and gap insurance; didn't understand "NO", and tried to make me feel ignorant and guilty. Continuously pushed even though I was clearly upset and aggravated the situation. I walked out anxious and unhappy, but hey they got the sale.
I worked with Toby Myers in the service department. His friendliness, attention to detail, and willingness to go above and beyond to help me was incredible. Thanks so much, Toby!
We bought a part from the parts department the customer service was good. But when I got the part there was a surcharge that I was not told about when I bought the part. Just wish I was made aware of the extra fee at the time of purchase.
Wonderful the salesman was so nice and we could adopt him lol. Good place
They gave me a great deal on my trade in and a lifetime warranty on my engine! What's not to beat? Ask for Alan, his knowledge for the vehicles on the lot are impeccable.
I am giving perspective of the Used Car sales side. I am an introvert by nature so car buying gives me anxiety. I really liked a Durango GT they had available, and luckily got connected with Rick. Rick was not hustling me, and I felt was going above and beyond to earn my trust first, business second, that's the way it should be. Secondly, Brad got involved during the process to valuate my trade in, great guy as well. I highly recommend these guys. Will definitely come back.
My husband and I bought a 2019 Dodge Ram Heavy Duty. Our salesman was Ron. We had a great experience. Everyone we encountered was very kind and professional. The building is extremely clean and the lot was clean and well organized.
Brandon Brown is the MAN!! Very helpful, and professional.
You won't have a better experience any where else in the country. See Sam Ussery! He is extremely knowledgeable and patient during the process. He actually makes buying a new car fun!
Y all need to buy a car from Tim Rueda! This guy knows more than anyone I ve ever worked with. He s super friendly, understanding and doesn t put the pressure on you. Go buy from Tim!!
Love the service at Mclarty Daniels Dodge ive had tires, brakes and regular services done on mine and my daughter's vehicle very happy with the customer service and work done.
ALERT!! DO NOT BUY FROM THEM! Dealer and Service does not care about the customers! Purchased vehicle, and have nothing but continued problems with this dealership! Here is the recount of events, sold to me a 2008 Jeep with rusted frozen tie rods in the front that they say was my problem when it should have been seen in the safety inspection. Released vehicle to me without dealership plates, and I had to return to dealer to get plates and again a week later to purchase the locking lug nut key to remove the tires! I asked the service department to inspect the tire rod issue, they kept the vehicle for 2 days attempted to repair it with a heating torch and would not replace the part that costs $600! When I picked up the vehicle from service department they had left my entire steering assembly loose and hand tightened bolts. Had I continued to drive the Jeep my steering would have completely come undone and I would have lost control of the vehicle.... I am extremely disappointed in the lack of care or concern the Service Supervisor Chuck displays in regards to the situation. Lucky for me the Arkansas Attorney General is now involved in my investigation against the dealership. It is a shame this was not addressed directly and taken care of when I gave the dealership ample opportunities to rectify the situation!
What can I say, Buy Used Save the Difference.
The parts service here has much to be desired, but the new place is bigger and nice.
Great staff and excellent customer service!! Highly recommended!
Went to this dealership today, I was interested in selling my car and buying another. First off it took forever for the salesperson to get with me, and when he did, he tried offering me almost 10 grand less than what my cars worth. I m not sure if it s because of my age ( under 30 ) and they want to get over on me or if they just don t do good business at all. Either way I won t be back.
Sean Potter has done a great job always answering my many questions! He always has time for me!
Took car in. $95 charge for diagnosis. Diagnosis was: our computer can't read your car's computer. Still charged me $95. Thanks for less than nothing. Sorry there are not negative stars on you evaluation.
The dealership failed to follow through with their commitments. I called on a Monday to schedule routine service on my vehicle as well as a mechanic ride along to determine other mechanical issues and requested a loaner vehicle so mine could be worked on for as long as needed. In scheduling, the representative indicated that I should arrive at 7am for the ride along, upon arriving, I found out that the mechanics do not arrive until 8am and was instructed to just wait... Regarding the loaner, delisted being told that one had been reserved, upon arrival all available ones had already been assigned to someone else for later dates. The inability for the representative to provide accurate information and complete the tasks they stated they would do cost me several hours of an already busy morning and have now left me looking for a new dealership to get service work done at. I would not recommend McLarty as a dealership to use when your vehicle needs to be serviced.
Phillip Thompson got us a great deal and worked out all the details for us. He went above what we expected and was very straight forward. We got great customer service from our first encounter with him until we drove off the lot. Highly recommended!
Second purchase in six months. These guys know how to take care of a customer! Thank you Cody Hilburn for all you did...very happy customer here!!!
Brian Hausback was awesome and showed excellent customer service. 10/10 would recommend doing business with this salesman.
I was looking forward to buy a vehicle and trade mine in... I provided key information such as credit score, trade information and remaining balance on such trade before making it to the dealership to not waste their time and mine. Well, first, when I got to the lot, they did not show me the vehicle I wanted to see even though I told them what the stock number was. Instead, they showed me a model base vehicle for quite more money than the trim (better trim) I wanted to see... second, they quite lowballed me on my trade. So, of course, sale was not accomplished. I don t know if it s something common and usual at this dealership, but they did not honor my request and inquiry...
However, staff was friendly, but will not take you where you wish to go, but where they want and kind of push you to go... so, keep an eye close!
Tell you what. You want someone that will work hard, not waste your time, and get you the best possible deal available, come down to McLarty Daniel CDJR and ask for Brian Hausback! Been in this business for over 20 years, so definitely has the experience to get you want you need!!!
The customer service for the repair center was great and nice to work with during our jeep repair.
I went back to this dealership because of the service I received from your service Dept Alex from service is a great asset to your company ! Also Mike Wilmoth then I was introduced to Cody Hood which did an awesome job in getting me what I wanted and made it happen on getting me into me into my new truckGtest Experience
Last week I went to the McCarty Daniel Jeep dealership to look for a good used vehicle. I have to tell you that I wasn t an easy customer to deal with, but the staff was so professional and courteous, especially Malia and Harley. After telling Malia what I was looking for in a vehicle, Harley showed up with a vehicle that had everything on it that I had ask for, and I was allowed to drive it home. After two days of trying to decide on my options , Malia went above what we expected and was very straight forward, and got us the deal that we had ask for. I am proud to say that I now own a good used vehicle from McCarty Daniel due to your extremely helpful and courteous staff. I extend my gratitude to the professionalism of Malia and Harley for their expertise on getting me in the vehicle of my choice and look forward to dealing with them again.
Just bought a 2016 Dodge Ram from Brian Hausback! He was so nice, patient, and honest with us because we are rather young and inexperienced in the field of purchasing vehicles. We've bought one before, but not one as new. We came in just to look, and I was driving to work with it in 2 hours! The finance guy, Chris, really wanted us to get a warranty and was pushing longer leases. He talked my partner into getting a warranty; I hope it wasn't a waste of money. It's difficult to know right away. I don't know if it'll pay off, but we'll see. Anyway, all in all, go see Brian if you need a vehicle with a low price in a haggle-free atmosphere!
when it comes to service Chris is the man, always gets me in and out in a reasonable time. does exactly what I ask no hassles or pitches, lets me know if there are any recalls or anything I overlook. I have purchased 2 jeep wranglers through McLarty and I will get my next one there in part to the superb service. Thanks Chris.
Ben Royal made buying a car almost as easy as it was to drive it off the lot I d definitely recommend him to anyone that s looking to buy a new car
We had a great experience! This was our 2nd car purchase with McLarty. Just like the first, the process was very flawless.
Worst experience I ve ever had and won t EVER use their service again!!!
If you want incomplete service, no flow up, outrageous pricing then go ahead and use MD!
Sitting now waiting on a porter on the hottest day!
Brooklyn was so helpful in helping me with the sales process... she even traveled out of town just to get signatures for me! What an amazing worker she has been to the sales staff! Keep up the good work!
I had the most wonderful customer service from Daniel Tapia, he was very nice and knowledgeable. I was in and out in no time!
Great experience. Matthew was a massive help! Highly recommend him.
Had appt at 8:30 am. Arrived well before appt. After 9:00, manager, I think, asked if I'd been helped. When I told him the car was still waiting, he said he'd check on it. Came back a little while later and said they didn't know when they could get to it. Might not be until tomorrow...and I made an appointment 4 days ago, why??? Left with my vehicle and will never go back!
Worst dealership I've done business with. Been to 3 others that was much better. If you need anything that isnt buying a car, forget about it. For the last 4 months I've been calling about a refund on a warranty on a truck I traded in, they just transfer you a couple of times then dont answer after one of the transfers. You can leave a voicemail, but they wont return it. I've gone up there 3 times, got things started once but they didn't tell me everything I needed, just some. So had to come back up there another day to get things rolling. I came up there a third time and I said I had an appoint with someone, well they were busy i guess. I sat there for about 2 hours until they started closing. People started leaving and they really screwed me.
Even in the process of buying a vehicle, they rush you and pressure you. Just a selfish and greedy place. They dont care about people, just the money.
I'm still trying to get my money back on a refund I started 12 weeks ago. They say it takes 6-8 weeks. 12 weeks has passed. I don't even have a car through their dealership anymore, but they are still able to really screw me.
Go see Tim Rueda for great customer service! I appreciated his great help for a smooth transaction!
Harley Jobe was recommended to us as we shop for our next Jeep, and we weren't disappointed. He was knowledgeable about the product, and he was not overbearing - which would've made us run! He's our kind of car salesman.
In one single 2 hour visit, they completely destroyed what I had been working hard at for the past 2 years! Then when I told them I couldn't afford the vehicle they were trying to shove down my throat, they kept trying to shove it at me. Never again! And now, because they destroyed my credit, I can't even go anywhere else for a vehicle. Horrible!
bentonvillecdjr.com
