Landers McLarty Chrysler Dodge Jeep Ram Ford - Bentonville AR Review

Very friendly staff. I recommend to anyone looking for a new vehicle

Brian Hausback was my salesperson and he knocked it out of the park. Probably my best experience buying a vehicle from a big car lot. No pressure, worked with me and sending me home happy.

She drove beautifully on the way home! Thank you, Cody, for the most amazing car-buying experience I have ever had!! In and out in under 5 hours!! Record!!!

Tim Rueda was our salesman. He walked us thorough everything and helped us get the right vehicle for our family. The whole process went smoothly. Thank you Tim for helping our family.

This place's service is incomparable to any other car dealership I have ever been to. The staff is extremely friendly, they don't give you the usual car salesman runaround you may be accustomed to. They helped me find exactly what I wanted and gave me a really nice deal on it too. I would go straight here if you're looking for good service, polite salespeople, and an excellent deal. Ask to see Caleb Royal he was a great help!

Cole and Ty were easy to work with! Great guys, great service, will definitely be doing more business with them in the future!

Sam Ussery is a great consultant! Look forward to working with him on our next Chrysler product.

I was having battery trouble with my car and got it fixed quick at this location, thank you to my service advisor Daniel tapia! I will come back to this location!

Fast and great service. Will always use them in the future.

Ryan is a fantastic service advisor. Brought my vehicle in for service without an appointment, they were still able to accommodate me, drive me to and from my work, and provide a loaner vehicle. Great communication and service.

If any one need a good car come to McLarty Daniel in bentonville and see brian he is awesome sales men

Ben Royal is the guy to get with, he helps you find what your looking for. He s not just trying to get you in just anything. I told him what I liked and what I was interested in and he made it happen, everything was smooth and easy.

This dealership is a state of the are facility that is able to handle all your needs. They are very knowledgeable and will do anything to earn your business. So if your in the market don't shop anywhere but the best in town.

Trash people, trash service, they don t care about u they only care about your money DO NOT BUY OR SERVICE ANY CARS AT THIS DEALERSHIP

Great service!!! Brian got us into our beautiful 2016 dodge challenger and was so helpful through what can be a very lengthy process! Go here and ask for Brian!

My purchase went very well. Jeff Harral did an excellent job of answering my questions and was able to arrange things around my schedule during a difficult few days. So far my 2015 Ram 1500 Laramie 4X4 with the Eco Diesel option has met all my expectations. As a long time Dodge customer I hope to have the same great experience with the newest truck as I have had in the past 35 years.

If you need a car, ask Dillan! He provided a very friendly and professional service which made the purchase of our car very easy. Thanks again!

We had a very pleasant experience at mcarty Daniels they put us in a brand new journey no pressure good financing

Zach Anderson has gone above and beyond in the Service Department! He has treated my family and myself so professionally and respectfully, which makes going to get repairs or oil changes painless! He keeps me updated with the Jeep and explains everything to make sure I understand what's going on in the process! HIGHLY RECOMMEND Zach for anyone needing services done to their vehicle!

They have the worst service possible in there service department. When you call to ask the status of your vehicle the advisor never answer the phone, call back tell the front desk there not answering they tell you your been transferred to the service manager and he don't answer his phone. My advice dont service your vehicle here unless you want the run around.

Last week, I took my grandmother to McLarty Daniel to shop for a new vehicle. Allen was patient and very knowledgeable. It was a very relaxed, low-pressure experience. Allen is the best! Definitely ask for him.

My favorite dealership in NWA! I love the guys in the service department. They take great care of my vehicle and also address all my concerns up front and I'm confident in their abilities to keep my car running smoothly.

It was a pleasure working with McLarty and Brandon Brown in particular. he answered any and every question and was very helpful.

Our salesperson Brooklyn was fantastic!! She went above and beyond to find exactly the kind of Jeep I wanted and secured us a fantastic deal in the process. Thank you Brooklyn for working with us on our trade ins to give us top dollar and a great deal.

Ben Royal and Matthew Fann were very professional salesmen when I bought my new Charger. They were very attentive to my needs and were quite considerate of what I was looking for. The Charger I bought is a great fit and the service I received was well above standard. My next Dodge will be through McLartyDaniel.

Wonderful car buying experience. Fallon worked so hard for us. We love our Santa Fe Sport. Will definitely recommend McLarty Daniel and Fallon!

I have been up to McLarty so manny times an Ben royal is a great guy to deal with. He s so honesty he is not just a salesman he will find a great vehicle to fit your family. He listen to what we needed . I will tell anyone to ask for him he will work hard to find your vehicle for your family. Thanks Ben royal!!! An the McLarty Daniel team.

I've never been helped by someone so honest and knowledgeable. Allen Swearingen was able to turn what I thought would be a hassle into a very fun and easy experience. I will definitely buy my next vehicle from him again.

I wanna give a big shout out to Michael Wilmoth in the Service Dept. Thanks for always being cool and helpful when I'm here!!!

Your favorite onry customer

If any body is looking for a car go to McLarty Daniel....Brian Hausback is an Awesome sales man...He is the best Salesman I have ever dealt with..hes kind and will help you with whatever you need. HE'S AWESOME THEIR ALL SUPER NICE...

Isaac was awesome to work with and helped me find the jeep I was looking for!! :)

I had my car brought in for an oil change and was sent to Daniel Tapia. Great guy and provided great and fast service! I will definitely be coming back

This dealership has always taken care of my familys vehicle and now they take care of mine. Never done us wrong!

Van wouldn't start one day and was showing no bus. took it to jimmy's repair service and was informed it was the PCM. Was told by him that sometimes a sensor could trigger the same warning, but the sensor was fine and it was indeed the PCM. A job too big for him, he recommended a dealership. Had it towed to McClarty. They told me it was the sensor. I figured great, jimmy was wrong, its just the sensor( a 300 dollar repair vs 1200+ for the PCM). Got the van back a couple days later, wouldn't start and was showing no bus again. Called up to McLarty. Service attendant wouldn't send a tow truck, said he couldn't know if it was their fault or not over the phone. Talked to the manager and he did indeed send a tow truck. Paid the 1200, got the van back a few days later. Wouldn't start again, showed no bus. Called up again and had to fight to have it towed. again. got a call a few days later trying to sell me another $350 in parts. Was told they didn't know if if the parts would fix the problem. Told them I'm not going to throw money at random parts hoping for a fix(expected better from a dealer honestly). Ended up talking to the GM, was told they had the best mechanics in NWA and would fix the problem. Days, weeks, months go by. Got the van back a few times, same problem. After 6 months they fixed it(was told it was a faulty wire in the dash the whole time). I understand older vans(2002) with mystery electronic issues can be difficult. Its more the way I was treated the whole time that left a bad taste in my mouth. I did finally get a loaner truck after 4 months. If you have an older vehicle avoid these people like the plague. Ask any one in the Ozark off-road club about them and you will hear similar stories.

I bought a 2014 Nissan Sentra from Cody Hood back in January and he made the process very easy and he was very helpful and professional.

Best car buying experience I've EVER had! Thank you, Brian Hausback, for going above and beyond to help me get exactly what I was looking for at a very fair price. You made it easy to do business!

Will NEVER set foot on any of their lots again! Got $1,500 more for my trade with a competitor and didn t receive my gift card for the test drive as promised.

Phill is an amazing salesman! One of the best and smartest in the business around here! Thank you for all of your help in lowering my interest rate and my payment! If you need anything ask for Phill!

People are nice but it's overpriced. I was told on the phone that they would bring down the price of a particular vehicle and they didn't. We're not talking about a subjective price. It was several thousand over the retail price. Very disappointed.

Great service and very friendly, Sam Ussery is pleasure to work with!

Dwayne Patterson was very helpful and efficient with finding I wanted. No pressure from this guy. Very smooth and friendly. McLarty Daniel exceeded expectations.

Brought my car to get an oil change and to get a new pan for the oil. Spent around $900, I had to come back a couple days later because they did a sloppy job at sealing the pan and the found more "problems" with it just to suck out more money out of me. 30 mins after they finished "fixing" it the second time my oil light turns on again. Never going back again, all they do is take out money out of me after $1100 they took from me the car still isn't fixed.

I bought my Charger here. People here were friendly but they did not spend much time explaining the features of the car even after I bought the car. They just took it lightly like just another customer. I expected a certain amount of courtesy which I didn t get.

The sales team did a good job pre-sale. Terrible Service! After the sale it was all down hill with the lot "guy" opening the door of my car into a new truck next to it as it was being delivered to taking a week to get a second key/remote as they gave me a 2nd key to another vehicle. Trying to call in and get a Service Advisory typically took 3- 5 calls before getting through and I had to handle each issue every step of the way including working with the parts guy at their Chevy dealer to finally getting my key& remote. The finance guy was supposed to help me cancel the maintenance contract on my trade-in and I had to finally call the previous dealer myself and take care of it as it went no where for a month.

Each agent that worked with us was very curious and polite. They asked the right questions and got us exactly the car we wanted at the price we could afford. They were professional and
.knowledgeable. We could not be happier with our purchase.

Service was great! The advisor was friendly and knowledgeable and our vehicle maintenance was completed in a timely manner.

Pat Greenlee made my purchase so smooth and easy! Highly recommend!

Great service! I really appreciate the text and email confirmations, and I even received a courtesy phone call the day before. All the guys were great and very helpful. My service agent Brad was exceptionally pleasant. He was very easy going and polite. Eventhough I dropped my vehicle off, the service was done in a very reasonable amount of time. Thanks again!

Toby is a great service advisor. He always takes great care of me.

We always have a great experience here! We live across the country and still come here to get a new car for our family! See Ben Royal for all your car buying needs!

Allen Swearingen was an excellent help. My wife and I are looking to purchase another vehicle. We currently have a Dodge Journey and looking to upgrade my truck. Allen was very helpful and showed us all the deals and packages that are available. We will most definately be back and make our purchase from you! A big thank you McLarty Daniel and thanks to Allen Swearingen for taking care of us!

I had a very pleasant experience. Came for an oil change, and it was very fast and timely. The gentleman attending me was very nice. While, waiting I went to the lot to look at cars with my sister. Ran into a very nice salesman, his name was Shawn. He is very caring towards customers, and made time fly just talking to him waiting for my oil change. If you are wondering aimlessly looking for what car to buy, Shawn is definitely the salesman to go to. #giveShawnapromotion

Cody Hood was great to work with. Best experience buying a car.

Joseph Reed is the best. Wow great salesman highly recommend. Also has a sweet haircut. He even referred me to his barber. All around great guy. Thanks again Joseph

I had the pleasure of working with Mr Ben Royal, he helped me find the perfect car that was within my budget! They where all so nice and I left a happy camper! Go see Ben Royal!

Dropped in to get a key fob replaced. Service coordinator was excellent and they have community coffee! Highly recommend the dealership and the coffee :-)

I hate to say it, but my home town dealership lost my business today. I have bought two vehicles here ('12 Ram 1500) and loved it. I bought this "used" with 200 miles on it. When I buy a vehicle I make sure the salesman agrees to give me a loaner if I need to bring my vehicle in for service. If they do not agree, I won't buy from there. This does not happen often since I do my own maintenance on my vehicles. My past three vehicles have been new because I got tired of paying mechanics and a car payment.

Well, it just happened. I now have 51k miles on my vehicle and it has an engine knock. Guess what!?!? They wanted to give me a ride to a rental car agency. This may be small to some people, but it made them liars by not holding up the agreement. This inconvenience may now cost me money, unless Superior, Lewis, or Everett want to earn a new customer. I do not like being lied to. I understand that the salesman has moved on to somewhere else now and apparently so has the dealership I bought my truck from. It is sad I will have to drive past McLarty Daniels just to get to a dealer that will at least keep to their word.

Aside from all this (this is not McLarty Daniels fault, it's apparently Dodge's), it will cost me $100 to find out the warranty won't cover what is wrong. I will go pay $50 to a mechanic to diagnose it so I can repair the truck myself. I understand Warranty is only for "covered parts" after 36k, but I refuse to drop off a truck not knowing whether or not I will have to pay money to find out whether the part is covered or not. I am that guy that only non-warranty parts break. Somehow in my case, a valve would not be covered under powertrain warranty.

Update: I gave them another chance. I should have went with my gut on this. They told me the coul pack for cylinder 3 was bad. The tech swapped #3 coil pack with cylinder ones coils pack and the issue followed. It is funny how it doesnt do that for me. Replaced the coul pack and changed all the spark plugs, but it still did not fix the issue. I swapped them and had the code read agian and it is still #3. I bought the coils pack (and a second one just to make sure i didnt get a bad one), took my time to fix it, and still no resolution. When I called them and spoke to the service advisor, he said to come back and they will check it out again, FOR ANOTHER DIAGNOSTIC FEE OF $100. No thanks. I did that once and it inly cost me time and money.

Do not waste your time with this dealer!

I had a good experience purchasing my jeep. Everyone was very helpful and made sure I had what I needed during the whole process. I will shop their again in the future. Thank you Pat, I love my jeep.

The sales department very professional and friendly staff.Anyone thinking of buying new or pre-owned get in contact with Sammie he will do you right..Good Salesman

Brad Lovett is the best service advisor! He is friendly, efficient, and very helpful! Thank you Brad :)

INCOMPETENT SERVICE. I made an appointment for Sept. 13th to get an alignment and new tires on my 2014 Charger. After arriving at 7:00AM for my appointment and waiting at the dealership 3 1/2 hours I was told that they needed to ORDER tires. So effectively NOTHING was completed during that 3 1/2 hours. I was told that tires would be delivered the next day by 10:00AM and they could quickly be replaced. I heard nothing the next day. So I called the following day to follow up. Left message - no response. I called again the following day. Actually spoke to someone that said the tires would now be delivered on the 17th and that I would get a call to schedule an appointment. Again - NO RESPONSE! I finally got in contact with another person on the 20th. We finally got an appointment set for the 22nd at 8:00 AM. I was told the car would be ready at 11:00. Never got a call. I called them AGAIN. Said it would be 2:30. I had to call back at 4:00 and was told it was almost done. So here I am. Sitting at the dealership at 6:00. Still waiting on my car and missing a family dinner. 9 DAYS FOR TIRES AND ALIGNMENT!! UTTER INCOMPETENCE!

I was waiting for service here on my vehicle and very surprised by how clean the facility was and the availability of Community Coffee, my favorite, and the entire staff made sure I knew where my vehicle was throughout the process!

Worst attempted buying experience of my life was lied to several times and when called out on the lie they said they had to make up the money somewhere even the manager agreed it was a lie but wouldn't do anything to correct it

I came in with just a few questions about why my tire light kept going on and off after being helped by Daniel he told me it was just simply the temperature change that affected my tire and it wasn t something crazy like me needing new tire sensors. Hearing that was such a relieve and I m glad they have very knowledgeable people working there when I go back for service I will be asking for Daniel.

They were very helpful in our shopping experience and a special shout-out to Fallon who made the experience very smooth.

Don't take your vehicle to this service department. Nothing but lying crooks . They don't care about customers at all , they just want to get as much money from you as possible and don't even fix the problems. Stealership !
Edit: All the good reviews on here are fake . I'm sure they are wrote by employees/owners.

Had a great experience working with Joseph Reed and Caleb Royal last week! Very fast, very professional, no games, will be back to see these 2 again they are great!!!

Bought my Jeep a while back from these guys! Great experience and good people who do the best to work with you in whatever situation. I wanna say thank you to Ben Royal and Ben Schmidt for being helpful in the buying process, and Brad Lovett for being helpful when it came to repairs in the shop anytime I needed them! You all are great!

I would like to thank Caleb royal and Joseph reed for giving me an unforgettable first time experience buying a truck. I thought in my personal situation at the time, a truck was out of the picture. Not only did they work diligently, they listened to my needs and chose a vehicle that fit them perfectly. After hours of work we ended up with the first vehicle that was chosen because it was everything I needed right out the gate! Thank you so much, I encourage anyone in the market to see these Two! They re more than professional, Very friendly, and have a work ethic that will leave every customer satisfied.

Really amazing place with great people. Really helpful and dedicated to their work.

Ask for Toby at the Service counter. You wont find a more honest or friendly person anywhere. 5 star service.

I really didn t have expectations about walking away with a trade, but Jose made the process easy and helped me get an amazing car that I didn t even know I wanted! I am grateful for the easy and friendly process! Thank you Jose!

If you want an honest guy and someone that is very helpful and who knows his stuff go see Sean!

I have purchased all of my cars and exclusively service at this location. The staff is always warm and friendly and very easy to do business with!

12/2017 Went to look at a tRam 1500 Ecodiesel and sales wouldnt give me the time of day so 4/18 bought a truck at Lewis. Getting service done in Fayettville isnt convenient since I live in Garfield. So there was a recall for my EGR and my tucks failed in late July early Aug. 2020 and it was in limp mode so I went to MD at they were close. Parts not available so my truck was there 2 weeks. Took me several days to get a loaner which was less than stellar. Finally truck is fixed and last Saturday 9/5/2020 check engine light comes on. Take my truck to get the code read and they said my engine coolant bypass valve is bad. They said they have it in stock and verify it s covered under the ext. warranty. Schedule it to be fixed 9/8. Told them it would be after 1000 before I could drop it off since I get off in Siloam at 0900. Service adviser said no problem. I called theDay of the appt about 0800 to see how long it should take and the advisor says a couple hours. Yesterday I drop my truck off at 1100 with the same advisor. He says they will get it taken care of. About 1430 I text to see if its close as my husband leaves for work at 1500 and could drop me off, no response until 1530 and he says they are trying to find the part that I was assured was in stock. Come to find out they gave my part to another customer that brought their truck in at 0700 and the reasoning was that they were there first and they didnt know that truck would have the same problem. They also said they could have the part the next day. I had a damn appt today just for this the other customer did not! Why did nobody notify me for hours that the part was not there?? Why should I have to wait? I planned my whole day around this which can be very tricky with my work schedule and the kids. This is one of the worst experiences I have had with customer service anywhere!!! So I have kids and animals at home and need a vehicle. I went and got my truck and have scheduled it back at Lewis where I know it will get done correctly with no BS. Please dont patronize me with you, give us a chance to earn your service back. Three stikes your out!!! Oh hey diesel folks...Lewis does oil changes for $109 right now not $170 like MD. They also do packages for around $300 for 3 oil changes! MD charged my Director like $225-250 for one... shameful! I also was going to put up screenshots but I guess that s not possible here...

Went to check out a truck I saw online. A young man named Jose Carabantes. This buying experience was very laid back and easy. Jose and the team took great care of me during the purchasing process and in the subsequent visits to complete a few small things that were needed on truck. Jose kept me in the loop with consistent and timely communications. I never once had to wait for anything. He went above and beyond to make sure that I wasn't inconvenienced at any time. I truly appreciate when people not only meet, but exceed the expected level of service. If you're heading to this dealership, ask for Jose.

I have 3 vehicles that I have serviced at Landers McLarty and I have always had nothing but good experiences. Whether it is for recall work or just routine maintenance they get us in, keep us advised and finish the work promptly. The pricing is always fair and they don't try to sell you something you don't need.

We always feel at home when we visit any of the McLarty Daniel locations.

Ben was really friendly and helped me in every way possible

Brooklyn was fantastic. Throughout my search for a Jeep for my wife she continuously remembered us and listened to our concerns and needs. After our purchase she stayed in touch to make sure we were satisfied and addressed our service questions. She was always upfront and honest with us and even delivered our new Jeep to our home.

If I lived in the area and needed a car I'd go by and talk to Sam Ussery!

My customer service reps we're awesome and very professional. Even friendly towards my badd children. Thanks you guys, keep doing what u do.