Lamb Nissan Reviews

Regular service on my 2012 Altima. As usual,Jeremiah did a great job.

I moved up from Scottsdale. Dealt with Pinnacle Nissan for years prior. My experience is limited to the Service and Parts staff. Good folks- patient listeners and detail attentive. Responsive and thorough support. Parts pricing works to be competitive. They willingly and quickly supply detailed Bills-of-Material. I recently needed running boards for my 2017 Titan. They ordered up all three models so we could assess the differences poorly pictured and described on-line. Impressive!

I've gone to Lamb for every oil change. They are fast and friendly and affordable. Also I love the waiting area inside. Coffee is great and they have crayons and coloring pages for my kids to stay occupied while we wait. Love Lamb Nissan!

They did everything that they could.. It could not have been better.

I've been impressed with Lamb since the beginning. We're creeping up on 10 years now and three vehicles. They always do what they can to accommodate my wife and I.

Their Service Department is the best in 50 years that I've been buying cars and having them serviced.
They are friendly, courteous, efficient, and go beyond the call of duty.
Example:
Recently I had my car serviced, and requested a wash. They apologized, said their equipment broke down, but they would give me a rain check.
When I picked up the car, they had washed it by hand!!!

My wife bought a pre-paid oil change at Lamb Nissan at a silent auction at our daughter's school. I had the work done on my Lexus this past week. Seems simple but unlike many places the service person I dealt with was exceptionally friendly and professional, and the work was completed when it was promised. There was no additional charge, and the car was fully checked over for other potential problems. I was told it would have been washed, but the car wash was down. I will bring it there for my next oil change.

Jeremiah, the service manager, went above and beyond my expectations! I will definitely have my car serviced at Lamb Nissan.

Everything about Lamb Nissan is easy - from making the appointment for any service - to dropping off the car - to picking up the car. There is never a wait - they are there at the desks waiting for you to drop off your car. They are very clear about what you are coming in for - there make is easy. The staff is professional and friendly. We have been taking our car there for close to 6 years. As a courtesy - even it's only an oil change or a tire rotation, they wash your car!

Complete waste of time if you want someone to just beat around the bush and keep you waiting after you told them your situation and not to waste days, hours GO SEE MIKE ANWARY he makes promises and will run your credit 16 plus times after you stated not to do so before signing anything! If it wasn't for Barbara who is amazing and training to be a salesman then I would of left. I was sat in a office well Mark went back and fourth with other customers. He doesn't make you feel like a priority or like your time matters at all. He did the same thing to my friend Cassie. Better off going to PHX for more options and better service. I was born and raised here and never thought I'd say you would get better service in the city.

Awesome experience, zero pressure and easy to work with! Leon, the sales manager was fantastic and Andreas was new but did a great job too. I would recommend them highly, my son also bought his maxima there a year ago. Great team to work with!

Jeremiah in the service center of Lamb Nissan deserves solid recognition. While on a road trip, my car broke down. He took a stressful situation and turned it around by staying late until we arrived in the tow truck, assisted me in getting a temporary vehicle so I could get home, and was reassuring. Truly the best service I have ever had from a dealership.

I love coming to Lamb Nissan for my vehicle service. They make it easy to keep my vehicle running great. I never feel "sold" when they tell me I need extra services. They offer me a complimentary car wash everytime.

I have bought two Frontiers from this store and was treated fairly and feel I got competitive pricing. No complaints. Mark Woods has been very helpful in my Nissan purchases! (Internet Manager). The service department is good and the prices are good too so surprisingly I try and take my Nissan there for its service.

I absolutely love the car I got from Lamb Nissan. It came so clean and its absolutely gorgeous. The people were so helpful and they really do love as fast as they can to get you in your new car and on your way. They have no trouble explaining anything to a first time buyer.

Michael was excellent along with the rest of the staff that help me. They took their time and went out and beyond to make sure my car was ready to go back on the road. I was visiting Arizona and my car gave me issues, called Lamb Nissan and they took me in and evaluated my car. Thank you :)

Worked with Mark Woods on a new Titan truck. Great responsiveness and attention without being pushy. Highly recommended. Love the truck.

This is the second time I have had my Rouge serviced at Lamb. During this time of social distancing I was so impressed with their scheduling of service to keep customers and their staff safe. Excellent customer service! They discovered a nail in a tire that could not be repaired. Their service coordinator coordinated getting new tires for our vehicle at a great price so we would not have to do a return trip or have to go to another location. Thank you!

Everyone I dealt with were very helpful. My car had taken it last breath and they worked out a deal that I was able to afford.

The Service writer that we dealt with was superb, very trustworthy and up front about everything. I have never been so impressed with the service. Excellent!!!!! I will drive from phoenix to come to this place every time.

As always the service department stood up and answered the needs we had on our vehicle

Jeremiah, my service rep, always goes above and beyond with my service issues. He thoroughly checks out the vehicle and lets me know everything that is a problem or could be a potential problem in the future. We had a snow storm coming and they made sure I got my Xterra back before the storm hit. I am a lifelong customer of Lamb Nissan.

Absolutely 150% pleased with the salesman, Michael Ford, and Lamb' s entire staff. We especially appreciate the fact that there was no pressure involved in the sale and Michael took us directly to a car he knew we would be interested in. I have been back twice to have Michael help me figure out all of the bells and whistles which he was happy to do. We love the car and can't thank the staff enough for their sincere good will. We will gladly recommend Lamb Nisson. Edwin and JoAnne Brooks

The EASIEST car purchase ever by far! Worth the drive from Phoenix - will be recommending Lamb Nissan and sales manager Mark Woods for anyone looking for a vehicle. Got a great deal on our Frontier, and Mark was upfront and to-the-point, so no frustrating game of being passed around to different sales people like most dealerships. Add that to Curt Hinds in finance, who was equally straightforward and fun to work with, we managed to drive away with our new truck in less than 1 1/2 hours (including a thorough Frontier orientation). Overall, a fun experience buying our new vehicle.

If this was my first time coming to Lamb Nissan for service I would say they exceeded my expectations. I have been coming over 3 years so I expect nothing but the best service possible.

Excellent service, staff are courteous , helpful & pleasant.
I highly recommend Lamb Nissan to family & friends.

I thought Sharon was a wonderful service person. She kept me aware of what I need to do for my car.

Although I was surprised at 25,000 miles, my transmission needs to be replaced really surprised me, she explained what was happening and was ordering the necessary parts.
Fortunately, I did buy the protection policy and it will cover the problem.

I will be returning next Thursday to get my car fixed and was disappointed that this dealership doesn't give out loaners. A part of the original protection package they no longer do.

Mike & Leon were AMAZING! They helped My Husband and I get into a nice family vehicle. They spent hours on the phone trying to get us the deal we wanted. They were patient, kind and so very understanding of our concerns. Mike took the time to get to know us. He addressed all of our concerns and was very reassuring. I LOVE My new car!!! Thank You Again Mike & Leon. You Guys Rock!!! I've never met a cars sales person who took that amount of time, patience and dedication to making sure their customers we happy. Car salesmen work off commission... Mike didn't care about what he sold that day... he cared about what we needed, how it would fit our budget best and what would work best for us in the future. We are so very happy with our car!

Awesome service Jim at the service department is amazing always quality work. Always so kind and informative.

Had to stay longer than anticipated, because of a recall to update software that I didn't know about. Lamb Nissan kept me informed and finished the work within 2 hrs 45 min. Waiting area was comfortable.

The service department is the only dealership I have ever been to that is honest and trustworthy!

The service department is very efficient and honest. Jim Hughes is my favorite service representative.

Great dealership, great service and great people!! I usually don't review businesses, but this one deserves my time to say they are a top notch dealership!!

The service, from the sales to the financial services was outstanding. I could not have found a better group of individuals to help me get into my new car.

Could not have done better with my car or with the appearance of their dealership. Even had donuts

The salesman, Hector, was the consummate professional. There was no pressure involved, very considerate of my many questions, and he went above and beyond to make sure I knew every detail of my beautiful new Murano! Wonderful man!!

Tough issue with insurance company. Lamb Nissan was helpful and provided a loaner car while we worked out the problem. The 'entire' dash board had to be removed to get a dead critter out of the heater box.

Fantastic job by the dealer. Would not trust the project to anyone else.

Thanks Much

Bought a used vehicle, staff was nice and the process was super fast and easy.

We took our Toyota Camry to Lamb Nissan for the first time. Red carpet service from the first moment until we left. The car was not holding a charge; turned out to be the battery, which was replaced in a timely manner. First Class organization! Jim Hughes is the best!

Great service. Always easy to get an appointment for my vehicles. I will not anywhere else

After a story I heard from an elderly confused friend of mine I would not even have my car serviced there again. Her name is Sandra Garibaldi and they would not return her car within the legal 3 day time frame. Shame on Lamb. I* am going to tell everyone I know about this incident and so will the rest of her many friends.

They were very honest with my transaction, instead of charging me for a services that wasn't needed (tire rotation) they told me about it and the transaction was very transaction transparent :) great job guys!!!

Ed Walsh is the best in the car business, he has taken care of me and several of my friends. everyone has been pleased. I like dealing with him. Mike in finance was great, in fact everyone that I've dealt with in every department has been fantastic.

John culver

Very quick resolution of my car issue at not charge.

Brought in my car to Lamb Nissan for service after a local mechanic could not figure out what was going on. Lamb quickly diagnosed the issue and fixed the car. Evidently, the problem resided with the catalytic converters. Unfortunately, Lamb Nissan service opted to cut the heat shields on the car while installing the catalytic converters. I expected more precision workmanship from the dealer and was disappointed because I was not told the heat shields would be cut.

All was good no issues an everything was great from the beginning until vehicle was done. The service person was honest an let me know all that was needed an what needed to be fixed on the rouge. I will continue to come to this place due to the great service an plenty of coffee an donuts while we wait. Thanks for the great service at Lamb Nissan in Prescott Arizona.

This was my fourth purchase from Lamb, six if you include my husband's purchase, and we will continue to use Lamb for our service needs and for future purchases. Their team is remarkable and Mark Woods made it all happen for us. Beyond my expectations and we are thoroughly pleased with our experience!

Easy to work with, prices posted and reasonable. Told me I should get done, but not a high-pressure environment, even recommending "spreading out" services to minimize impact. Friendly and courteous, overall one of my better dealership servicing experiences.

Jeremiah and his staff are honest, the garage is clean and they have expeditiously took care of our vehicle.

Service team is excellent! Listens. Fixes and follows up! Wish all customer service was this good!

Truly helpful. Made what was a difficult situation much easier than I had anticipated. Thank you!

Lamb Nissan service and sales are honest courteous and professional. I recommend them for car sales and service. Awesome people.

Dealing with Mark Woods was the most pleasant experience I have ever had in the purchase of a vehicle. No pressure. James Solorio as well was great. I definitely would recommend this dealership and both Mark and James when considering the purchase of a vehicle. As aside note, I love my Altima.

As usual, my vehicle was serviced on schedule, an item was taken care of that I wasn't aware needed attention and probably saved me another trip to the shop. I am happy with my Nissan Frontier and feel fortunate to have Lamb Nissan available to keep it in top shape.

Really a good experience at Lamb Nissan last week. Thank you service department.

Jeremiah in service is great to work with and he always provides clear answers to my questions. I like how they wash my car too!

AS ALWAYS, GREAT SERVICE
JIM IS THE BEST !!

Everything was in order, the service was done in a timely manner, the waiting area was pleasant, the service managers were friendly and everything was just right.

Thank you

Simple no haggle deal. Bottom line is they gave me top trade-in without going back and forth and the deal on the new vehicle was great as well. Simple and straight forward paperwork was appreciated. Most dealers have additional "expenses" built into the sales contract but Lamb Nissan was refreshingly simple and much lower than other dealers I have worked with.

Large selection, competitive prices, and no shifty sales people. I despise car dealerships and their underhanded tactics so, I was dreading the prospect of trading in my old truck for a new vehicle. These guys (and gals) were well prepared, non-gimmicky, and honest. They gave me a fair price for my trade and put me in the vehicle I wanted for the price I wanted.

Everything went well. Staff was extremely helpful. Work was done promptly and well. No problems at all!

Thanks, Bob Moore

Always thorough and honest service, and factory trained technicians at prices competitive with independent shops.

Excelent service. Fast, friendly, and cost is good. Thank you

After a couple of bad experiences with other dealerships, it was great to work with Guy, Victor and Michael at Lamb. Guy and Victor listened to what I wanted and wanted to spend, not what they wanted to sell me, and found the vehicle that met my needs at the price I wanted to spend. Such a unique experience compared to other dealerships. Once the deal was made, Michael was very helpful in completing the transaction and walking me through any questions I had with the vehicle. What other dealerships said couldn't be done, Lamb did! Would highly recommend Lamb. In addition, I've had my previous Nissan there for service and found Jim Hughes to be very helpful and knowledgeable. A great dealership all around!

If you like getting scammed by there mechanics, bring your vehicle to lamb.

I had an amazing experience at Lamb Nissan. They really helped me get into a dependable vehicle and did everything they could to make it affordable.

Great service personnel. Friendly and easy to talk to who were quick to complete the work efficiently and get me on my way. Thanks!

I recently had a problem with my Altima and Lamb Nissan technicians found the issue that was related to excessive heat and re programmed my electronic control module and my car seems much better. My gas mileage had also dropped in half to about 17mpg so we will see on next fill up whether that has corrected itself. Overall I was very satisfied by the service received, prompt service and timely appointment. Thank you!

Great place have all my cars serviced at Lamb Nissan.

Have to say that this was one of the best buying experiences at any dealer I have ever bought from in the past and it wasn't even for a new vehicle. Great deal and people to work with. No hesitation in recommending them whether for new or used purchase. Thanks for providing a great experience in a professional and personal manner from start to finish.

Always a pleasant experience at Lamb Nissan. Excellent service dept

First, I want to be CLEAR that this review is about feedback for the lot sales staff only. Service and Internet Sales have been great. I bought a new 2014 Nissan Sentra a few weeks ago. In our sales process of about 6 weeks, we hit their sales lot about three times. I just want to say that if everyone who goes there experiences the attitude issues that we ran into, it would definitely impact Nissan's sales negatively.

I feel that the sales staff could use some serious training in how to treat the customer with respect and consideration. The only reason we returned to purchase there, was because the Internet special on the 2014 Sentra was hard to beat.

Mike Anwary will just waste your time and get you excited just to let you down and tell you to be patient. There is no way it takes over 3 days to purchase a vehicle.

Lamb Nissan service department has always taken great care of my older frontier. It gives me peace of mind knowing they will take care of any problems that come up.

This was my first dealership vehicle purchase and I was taken back at the top shelf customer service provided by Guy, the GM. This purchase was for my wife and Guy helped ensure I was not disappointed. More importantly, my wife was disarmed by the style, safety features and comfort that the rogue SV offered. I Would highly recommend speaking with GUY at Lamb Nissan.

I have taken my Nissan Frontier to Lamb ever since I bought it and have always received outstanding service from Jeremiah Cartier, Service Manager. He and his department have always given me perfect service at reasonable prices and I now also take my Volvo XC-90 in for service there. If Jeremiah ever should move to another dealership, I will change my cars so I can follow him to his new dealership. He is just such an outstanding human being and Lamb and us customers is very fortunate to have him.

Jeremiah makes that place stay in Integrity
I go there because he is there

I have gone to Lamb Nissan for over a year now for service on my two Nissan vehicles. I've always had great service and have been treated very well. The waiting area is very comfortable and some one comes and alerts me when my vehicle is ready.