I thought Sharon was a wonderful service person. S...

I thought Sharon was a wonderful service person. She kept me aware of what I need to do for my car.

Although I was surprised at 25,000 miles, my transmission needs to be replaced really surprised me, she explained what was happening and was ordering the necessary parts.
Fortunately, I did buy the protection policy and it will cover the problem.

I will be returning next Thursday to get my car fixed and was disappointed that this dealership doesn't give out loaners. A part of the original protection package they no longer do.