la cour des consuls Reviews

I would say this is an average hotel. For the price and being a Mgallery hotel was expecting much more. The best thing about it, it s the staff.

This hotel was superb. Every bit of service was friendly and helpful. The building is stunning, there's great art, the rooms are well appointed, and the breakfast was plentiful. The Michelin starred restaurant's food is on the room service menu. Wish we could've stayed longer and can't wait to go back!

This was a gorgeous hotel! The rooms were very luxurious and the staff was very friendly and professional. The property is located close to a couple great pubs. I wish I could have spent a few more days here

Despite nice prior experiences with MGallery hotels, this stay was an accumulation of issues. There were 7 of us across 2 double rooms and a suite (so-called "Memorable"). No upgrade or quiet room locations despite all of us being Platinum/Gold members of the reward program. One of the room was not ready until 7pm. Not enough towels in the suite. No response from the hotel desk when we called from the room. Had to get the door cards redone twice to get all of them working. We had to ask the toilets to be cleaned on arrival - even the door was dirty on the inside. Yuck. Beware that there is no separation in the suite - everyone enjoys everyone's shower, although there is a trace of curtain rails that was once there (but not anymore). The exterior marble of the bathtub is broken, so water leakage all over. And in one of the room, the full shower wall was coming apart and maintenance had to be called in. At breakfast, the buffet was empty at 9:15am (supposed to end at 10am only) and you had to wait 15 minutes for a table of 4. Next day we ordered in the room instead but they forgot the bread. Still no response on the phone so we had to call in via mobile on the exterior landline of the hotel to get a response. So many things to improve!...

Fantastic place! Super nice, friendly and comfortable. Highly recommend.

Fabulous hotel in a great location.
The staff at the reception desk were super helpful and couldn't do enough for us.

I have to mention that the air conditioning in the rooms is not what you might expect and we stayed in March, we had to call the desk numerous times to adjust the temp as the panel in the room did not appear to work. It could be very warm in Summer.
However, that gripe aside this hotel was a really nice oasis in a beautiful city.

Room and some aspects of service are average. Room was not as described when I booked. Price is high. Manager did his best to help. Some facilities are very nice such as Steam room and courtyard for evening cocktails.