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I stay at L'Auberge quite often and have never bee...

I stay at L'Auberge quite often and have never been disappointed. Rooms are large and comfortable, if somewhat dated . Management has told me that renovations are ongoing and that all rooms are included. Perhaps most important are the fine staff on hand. I've always been treated very well there. Highly recommended

Make sure to use . when booking your...

Make sure to use . when booking your room. This site will compare thousands of booking web sites and typically will have rooms a lot cheaper than others! Thank me later! This place is one of the highest rated in the area. I have been staying here for years. If you stay for a few nights you for sure won't regret it.

This is definitely one of my favorite casinos to visit. Excellent restaurants and the casino is large. All the staff are very friendly and professional. Everyone goes the extra mile to help you with whatever you need Excellent customer service. A great family vacation spot.

Let me just say that I will spend top dollar over ...

Let me just say that I will spend top dollar over and over for premium experience. We ve been here before and done just that. But the front desk took 90 minutes to get us checked in to reservations I made a month prior. After not being able to locate our reservations even though I had the two room reservations in hand with reservation number and everything, our rooms were no longer next to one another and there was no compensation at all to make up for it. Asian restaurant was amazing and casino staff was fun. Whole outdoor experience was WAY sub-par for insane prices.

Then when we rented a cabana for $400 we saw our waitress all of 3x in a 5 hour window. They kept telling us to be patient, but I won t be patient with premium prices. Our cabana fridge was stocked with nothing. Took 2 hours to get a kids pizza delivered to us, and we had food never arrive they then tried to charge us for. Our waitress was so kind but the rest of the staff didn t go out of their way to make up for this major oversight; they weren t in any hurry to help us make up for the absolute lack of customer service. The whole trip was meant to be relaxing and a healthy distraction from the somber 9/11 rememberance (as it s tough for our family), and the whole experience here caused nothing but stress and frustration!

Machines seem to have decent payouts

Machines seem to have decent payouts
I had chicken and waffles from southern restaurant and spring roll with chicken fried rice from Asia restaurant in the hotel about 25 per plate for each meal.
The other meal was the best from Zeus not in the hotel 2 mile drive.
Food was amazing for 10.

So everything was great except for the beds and th...

So everything was great except for the beds and the pillows. It was our first time to stay and we were expecting everything exceptional, especially for almost $400 a night, but the bed is as hard as a rock and if you like sleeping on pillows that are 4 feet tall then that s great for you, otherwise bring your own pillows.

Larry the Cable guy, and his introductory comedian...

Larry the Cable guy, and his introductory comedian, Nick Hoff, were absolutely amazing, yall!! The casino always provides that awesome entertainment. They even had the slightly more comfy chairs to sit in (I have a really bad back), so it wasn't too bad to sit for a long time. That may sound silly, but it's important to me, lol! Not to mention the absolute BEST STAFF & SERVICE! What friendly, and very personable, people! I'm very grateful that I was able to attend and have this wonderful experience.

The casino is kinda small and they make patrons we...

The casino is kinda small and they make patrons wear masks at the entrance but screw them, I threw mine away right after that. The tall blonde guy that check ID at the door was rude since he did scan my ID and its valid and still make me wait 20 mins for superior

I love this place been here multiple times and wil...

I love this place been here multiple times and will continue to come. The pool is awesome, I ve enjoyed the spa as well. My go to spot to eat is Claim Jumper and I get the Widow Maker Burger. I really don t gamble much cause I never win. But overall love this place and always a great time.

L'auberge lake charles

L'auberge lake charles

4.2