L'Associacione "Torino Città Capitale Europea" Review

With the card you enter for free almost anywhere you just need to get the free ticket at the ticket office

Thank you for all the visual culture received over the years and the chance to discover wonderful places in Turin and Milan. The museum card is one of the best ideas in existence, and I also greatly appreciate the discount for young people under 26, extended to everyone and not just to those who attend university. A gesture that demonstrates the importance of your part to the culture of all!

Can not get response from the hotline. I wanted to postpone the subscription I could not contact them

Bad website, despite the good internet signal for each page, I emphasize for each, ranging from two to four minutes of loading. Moreover, once you have reached the inscriptions section, with a lot of effort, the selection curtains for place of birth and country of residence do not go; I try to fill the manual but the site tells me that it is incorrect because I have to select it in the list, which does not open. In conclusion I could not buy the museum card.

Very important cultural association. I advise disinterestedly to subscribe. The small annual expense is repaid abundantly, from the beauties that can be admired in the various visits.

I have tried + times the contact (GREEN number) in these days x to know + about the postponement of my subscription which will expire on May 21 ... but it is ALWAYS OCCUPIED or it tells me that there are too many messages to escape ... that we do we unlock?

The employees at the counters in piazza castello are commendable, not only available and competent but also nice

A little while ago (around 2 pm) I went to Gam to buy some museum cards to give as gifts. The bookshop clerk who was talking to a colleague at the entrance told me to wait because she was "talking". When I timidly asked, (Did I miss the time? - I asked) he replied telling me that he had not finished speaking: no cards at GAM. Fortunately, the Sandretto Foundation is close to home.

Bad !! I have been trying to access the personal area for months, to call the toll-free number and send email, for the extension of the card and nobody answers !!! The site is useless and the toll free number even more! Shameful!!

The service, in piazza castello, museum pass, a person operating for a long queue, is truly disappointing. Then citizens pay the region for a state-type organization, with efficiency of 0. And they also have the courage to demand increases.

Despite multiple attempts, the toll-free number NEVER answers. Not even the email requesting assistance was answered. I think it would be more respectful to eliminate these accesses. VERY bad organization !!!!

Bad service, the toll-free number never answers. The subscription cannot be extended online. They just want zero money and services.

years before the elderly were applied a discounted rate now evidently with the ever pressing need for money even the over-seventies is no longer given any facilitation result less subscribers. Bruno Dematteis

Bad site cannot register and no one answers the toll-free number It seems made on purpose to avoid renewing the card following Covid Shame

Bad service. The toll-free number never answers and there are no other contacts

Very bad site, although I registered at the time, entering the site there is no possibility to enter the personal area. Furthermore it is impossible to renew online, it is mandatory to go to the authorized centers. Absurd!

We must say that the museums annual pass is not convenient. With the card, as was explained to me at the Palazzo Reale ticket office, you can access the whole year without time restrictions, but you must always buy the corresponding ticket. This is something that is not advertised, nor is it said to be issued in Castello. There being no discounts, the card loses all importance. The same discourse, as I was told, is valid for the Reggia di Venaria, for the Sacra and for museum sites outside Turin.

painful site management, slow connection.
Absolutely out of proportion for an initiative that deserves maximum efficiency.

I have been trying to contact the toll-free number for a few days but they do not answer although on the site it says that they can be found from 9 to 18. As a user I am not at all satisfied.

if you don't know how to cheat time, try registering in the customer area. You will spend all the time you want and invariably the writing that says "an unexpected error has appeared" will appear. Congratulations to the organization

Bad idea to put the site under maintenance during the Christmas holidays. I have always bought the online pass and the stores in the center are too uncomfortable.

it is from May 7, 2020 that I have tried in vain to extend my subscription. In vain because, following the suggested procedure, the message "an unexpected error occurred. Try again later, thanks". It is useless to try to contact them at the number 800329329; nobody answers and then the line falls.

Covid problems aside, but what I write was already normal in January, the site is an abominable thing. Slow, unreliable, illogical, conceived and / or managed by incompetent people! The painful toll-free number!

Someone in the comments says incorrect things. I entered for free, I stress free of charge, in a lot of places including Palazxo Reale in Turin, Venarua Reale, Stupinigi, zbkbone castle, Cavour house, etc.etc I pay for my subscription every year with the savings of the inputs. ..