3 years ago
Staff member Michael is a tremendous asset to your...
Staff member Michael is a tremendous asset to your business. There are tons of print companies in existence, it is the warm and personable service Michael delivers to clients that gives KK the competitive edge. He is knowledgeable, willing to offer counsel and seems to readily understand when a customer needs help with decision making. I chafe at service providers who think anyone can answer the telephone, or deal with clients at business intake, often hiring students or young people that do not have an appreciation of meaningful customer service. Staff with the ability to relate, with good memories form client names that are approachable and innovative set you apart. I have been a client at KK for at least 13 years and I return because of the caliber of customer service...the excellence in product quality is a given, fully expected and consistently delivered. KK Halifax is blessed to have the capacity to deliver exceptional product with outstanding customer service.