The company's website was easy to navigate, provid...
The company's website was easy to navigate, providing clear information about their services and areas of expertise. The design was simple and professional, making it a pleasant experience overall. However, I found their customer service to be lacking in certain areas. It took longer than expected to receive a response to my inquiries, and when I did receive a response, it felt somewhat generic and impersonal. Additionally, the level of follow-up and communication throughout the process was not as thorough as I had hoped. On a positive note, the company did deliver on their promises and I was satisfied with the final outcome. While my experience was average, I believe there is room for improvement in terms of customer service and communication.