Kuwait Airways Review

Kuwait Airways has developed a great development in all services. It is amazing. The longest new aircraft. The crews are trained with a very special and very tasty lunch. There is a special building (no. 4) dedicated to the passengers of Kuwait Airways, a new and wonderful airport, a varied free market, restaurants and cafeterias. In August 2019 there are 6 new aircraft will enter the service
In 2021 the service will enter 8 new large aircraft
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Kuwait Airways has developed a great development in all services. It is amazing, the longest new aircraft. The crews are trained, with a great variety of restaurants, very tasty and lansi. There is a special building no. 4 dedicated to the passengers of Kuwait Airways, a new and wonderful airport, a varied free market, restaurants and cafeterias. In August 2019 there are 6 new aircraft entering the service
In 2021 the service will enter 8 new large aircraft

service is not at all satisfactory..working staff not available..Their are so many staff but no use..They come to waste their time and time of customer coming to the office ..Responsibility towards customer 0%..May God help the customer.

The phone service is very poor, waiting for no answer on the phone.

I visited today (24-08-17) at 2 O'clock to change my online purchased ticket date. nobody at information desk, very bad service in ground floor office, Spend 1 hour and return back. giving my fare as a gift.

I thank the Oasis for the excellent reception, but in a simple note for the slow role, please improve in the upcoming visits

Staff is nice, however, queue counter is little slow. Prepare for an hour wait or so!

As all agreed here, bad services, no parking and long waiting lines

Very Bad service. Flight delayed for more than 10 hrs (KU381 on 2017/02/01). No service provided and no clue when the next flight is. Passengers are suffering.

Bad service to slow. When you buy tickets online you never can change date only in this bad office

Service is very slow, treatment tickets are out in round 24

Pure terrible! They just sent an email to delay the flight which is taking off in a few hours without any reason mentioned. They gave me a phone number to call but that doesn't open until two days from now! Hilarious

Worst airline and worst staff.. all of them don t want to work 1 hr before closing time. I wasted 3 hours. They don t even have option to cancel and change the date or destination online. You should come to office for these changes as other airlines do have options to change online.

Kuwait Airways is the best flight, and the cleaners are Macha Allah, they have what they want for you .. The passengers are naive, and I ask for every coffee, and they do not answer anyone, just as you need them to smile, they also need to smile ..

Airport can be hot sometimes! Waiting for your luggage is the worst! Parking is ok.. I guess you can find everything you need here.
If you re looking for Beats AUX you can only find them at:
Future Communications Company!

I had booked ticket from Mumbai to New York USA under PNR QFRJC2. subsequently Kuwait Airways changed flight time for Mumbai to New York, which made trip redundant as flight was reaching New York after the function time for which USA visit was undertaken. due to this I cancelled flight and Kuwait Airways confirmed refund of INR 66,200 on May 16, 2017. However in-spite of repeated reminder over mail and Personal talk to Mr Ramesh, their Refund Coordinator at Kuwait over Phone, Kuwait Airways has not credited my Credit Card Account till 28 May 2017 ??? . Now no one is picking up phone at Kuwait !! This is really ridiculous and I may not be recommending any one to book with Kuwait Airways in future.

Distinguished government building, and the staff served it more than wonderful. They execute customer requests without hesitation. May God bless you

The company moved to the tower (Rakan) adjacent to this place and opposite the Muthanna Complex on the exact signal. good luck for everbody

The worst office ever. Spent 2,5 hours there just to purchase tickets.

I mean, there is no problem waiting for an hour and a half .... But you made us mistake and the employees did not know the simplest rules, and every employee composes a new law and system, God willing, lines are written on the face of the earth.

The place is closed, I do not know any renovations, but I do not have a day of my time and I do not deserve a single star.

Nice office , easy to locate office , you have to park the car in the car park located in duwaliah complex behind this location .

A garbage office, where there is a garbage, and their treatment is a garbage.

You have to wait so much time in this place. And very difficult to find a parking space

Accurately checked the numbers of all workers, unfortunately, no one has even given the emergency number !! The site is down when I booked my money withdrawal ticket, but I didn't get the ticket! The service of the workers is supposed to be the most important for any company and Kuwait Airways.

Really bad service... I had to wait for 1.5hr to get my turn.. From 14 employees desks.. Only 3 have employees working!!!

Very slow service with sub-par attitudes. 2 hours of wait time just to change ticket dates. Also the fees on booking new tickets from their office are ridiculous.
Definitely not a world class airline.

Kuwait airways staff cheated me, gave me wrong information and a voucher. Due to which, I had to loose 250 USD :(

Very bad service at the office. website broken, does not work and missing all useful information. No one answer the phone or customer care at their official number 171.

For safety, I am failing a flight in the world even if the fleet of service pilots buy it very bad. I ask the responsible brothers to look into the matter.

Kuwait airways ticketing office situated at easily accessible place. Well managed customer handling system.
It can be approached for booking or amending the booked itinerary.
Sunday to thursday. 7am to 4am
But should be visited before 3pm at last.

The Kuwaiti switch is very, very bad
24348888

Very slowly service..
recommend that you make your transaction online unless you want a refund. Their airplanes are always late.. but to be honest their new aircrafts are very comfortable, the food is delicious and the service is good.. the best thing is that you can reach many destinations directly from Kuwait

The most valuable service, Kuwait Airways, is a very valuable service

Service pitched at the end of the time, whoever would like to be saved came to Badri, and he would not sit for two hours at least

The worst flying
I wouldn't like to comment, but to benefit the brothers and sisters who want to travel along these lines
I booked first and foremost for my daughter. My daughter is two years old. May God protect your children and the host does not say what happens to the girl s seat here.
The important thing is that I returned to the tourist class during the take off, and then I returned to my seat in the first place, the host returns, and says, "The captain is comfortable. I want to return to the girl, but I told him that I will go back." I am a barrier.
I came back and said, God suffices me, and yes, the representative of them
And the hosts began to chant me, to make me dead tomorrow and for nothing, and if I ask them to do something, they mean the power of his eye
And if I tell them why you treat me abnormally, the host tells me, write a complaint paper
A very bad shout, flight did not show so bad and no more rude hosts

The whole office is late and crowded, and the one needs two hours to leave me personally. I pay the extra and book for any second flight, because I don't enter because I just changed the country and two hours were done knowing that the rest of the companies change you by phone.

Bad bad bad service
No enogh staff and each staff the mangement force them to do each kind of tkts
And there is no hostability
Passengers waiting for ours and water coffee or tea . they must change their concepts about work. Bad company

The site is very poor and do not respond to bad service

Bad services, and slow transaction including to much waiting

Always crowded
And I called all the customer service numbers, a limited response is provided

Unfriendly staff attitude. Very slow service. 3 hours waiting to re issue ticket.