3 years ago
Very good selection and variety. Ive never purchas...
Very good selection and variety. Ive never purchased something from here that I didn't like. I do want to leave a little feedback however. I came in a couple days before valentine's day, a time where I'm sure its very busy and people get frustrated. When I was in, there were 2 people behind the assorted chocolate displays that were a little rude, to the point where an older woman was made very uncomfortable because the person behind the counter got frustrated and threw away her order and made her start over. The woman apologized repeatedly and insisted that she'd pay for the thrown away order but they refused. There seemed to be confusion because the plastic barriers made it very difficult to hear and they're helping 3 people at a time trying to talk over and hear everyone, unpleasant. I understand that because of covid there's an effort to get everyone in and out quickly but this method probably wasn't the best. The woman was helped and she left with what she wanted but the individual who got frustrated was a bit demeaning towards her and it made a few of us uncomfortable. Not using bad language, but talking to her as if she were a child. I was going to leave feedback through the site but I couldn't find a place to do so. I will edit this review once it is acknowledged by the staff, I just thought maybe this could be an improvement discussion point between staff and customers. I love this store and like I said they make excellent treats. By all means, the holidays can be tough so I understand so please don't avoid this store because of this comment, they are great people.