I can t believe the hospitality and customer servi...
I can t believe the hospitality and customer service at this resort. I booked a Jacuzzi water villa at this resort but screwed up and showed up a month in advance. Elaine was just awesome. Literally in a matter of 15 minute notice she rebooked the room for us, arranged a sea plane transfer and get this; at the same price. This is beyond awesome customer service. I was starting to worry our vacation was going down in flames but Elaine and her airport team did not let us down. They made it happen for us. Just wow! I highly recommend this resort.