VERY BAD CUSTOMER SUPPORT. THEY DONT UNDERTAND THE URGENCY FOR BUSINESS. POOR CUSTOMER SERVICE. THEY DONT EVEN ANSWER THE CALLS
knowlarity is a better company as campare to other. By using knowlarity' I'll managed my all business inbound calls professionally. Happy to use knowlarity. Thanks Mr sanjeev kumar
Very unprofessional sales staff. For payment they will come so many times but after taking payment. Not deliver what they said. No one come to give the training about their services. Sales people make false promise and over committed.
Have had a good experience with the product till now..
Our line of work is legal advisory on workplace gender issues, and we run helpline numbers for both internal and external stakeholders. Our organization policy is to ensure that we take each and every call and not miss out on a single query. Knowlarity's prompt support and streamlined services keep our hectic call structure aligned and services well on time. Can't look for a better call support partner than Knowlarity.
Good service. Sales people have good understanding of the product . They were able to provide me with the solutions i was looking for. Kshitij from knowlarity has always been there for any support required. Keep doing the good work.
SuperReceptionist has been the perfect solution for us. This is coupled with great support team. Happy having taken their solution.
A great experience with knowlarity.. To good services and support.
Knowlarity is company and amazing place to work for the employees, here all employees are user friendly and the owner of this company is so polite and supportive.
Knowlarity provides a lot of varieties in telephony solutions according to needs of the business scaling from small, mid to large. The call quality and functional performance of product is commendable.
This is one of the worst company to take services from. Once you take the their basic service they start the up-selling process. For basic changes in account like changing the agents of the SR numbers, changing the SMS, Sender ID they will ask you for extra money and different charges on every point of your campaign, I would recommend taking Exotel or any other service apart from them. I have added some proof of upselling in screen shots.
I worked here as Demand Generation executive. I enjoyed working here, the co-workers were experienced yet friendly and I got to learn so much from them. Also the HRs Saibi and Kanika were really helpful and polite.
Mobile is the new medium and Knowlarity has an innovative solution to connect for most of our requirements.
Extremely poor service. They will just force sales & their sales team have no sense as to how to talk to potential customers. Many better options available in market. Agent speaking to me was Utkarsh Tyagi.
Very bad customer support.... No reply any complaints even CEO desk
Having great experience to be a part of Knowlarity Communications, I am taken IVR solution from Knowlarity and he is providing a great services, His customer support is too good. Thanku Knowlarity
Good in customised solutions and for promotional ond campaigns.
The quality of the voice is very good,, it responds quickly,, the uery of the customer gets resolved quickly,, the service is very good,, according to me it is the best,,
A nice, user intuitive and friendly IVR. Dependable, have been using it for the past 6 months.
Thank you for F***king with our Brand ....... Our knowlarity number is given to a Religious Fanatics without asking us... Gundagardiiii...
We are using their product from last 1 and a half years . We had a very good experience using their product Super Receptionist . Control panel is so easy to understand and use . Mr. Kshitij from sales provided us with all the necessary support needed. Kudos to the team . Keep up the good work.
Amazing product, makes business communication easy and fast !
Rock solid reliability and customer experience compared to others though slightly more expensive. Also have very wide variety of telephony solutions.
We are Travel vendor Indo Asia Holidays for Knowlarity and its been 1 year they have not paid us . Staff is so unprofessional Bharat Bhatt, Kishore none of them pick up calls and ready to give answer on payments. Worst Professionals I have ever seen
Customer Service is extremely poor... No one bothers to respond... After complaining them about their poor services also they did nothing to improve... They just sell the product once and then forget their customer... They will have every excuse in the world for not resolving the issue like m on leave, You should have followed up with us, technical issue etc
Fake reviews posted by their own employees... shame on you!!!!!
Pathetic Chat Customer Support . No replies . No apologies . Simply they are worse than others ..
Appreciating your service provided. Very prompt. Happy to be associated and i received help on time.
I have been using Knowlarity's Services for 5 years. It is fantastic interms of services and employees commitmet. I have never faced any issues using knowlarity'services although I have asked any support from team, they are ready to help me any time.
Not a good company in my opinion. I gave interview here, interviewer said he is looking for some other experience, and the JD sent to me was same as my experience, they called me and wasted my time.
Really excellent services and support provided by the team.. Kudos!!! Specially Mr. Deepankar from sales and Mr. Junaid from delivery team are very co operative.. Ms. Vinayaka s follow up for new sales is unforgettable Also, knowledge of the product is upto the mark.. Highly recommended to use any type of services from Knowlarity..
Pathetic Support. Promised delivery of service within 5-6 days from payment. It's been 25 days today, still no response.
User friendly Application ,Quick Support ,Any thing changes we can do from our end is one of the best thing.People don't need much technical Knowledge to use this Application
Cheque given on 20/07/17 with the name of Knowlarity communication Pvt Ltd of amount INR 47000/- and didn't delivered service neither they are refunding lots of email is going on. Everytime they give me another day. I am not sure if they people spam giving themselves a review on google or what. So disappointing. Even there country manager is not able to getting me refund. Dont understand the system they have.
Knowlarity is a user friendly and affordable solution for cloud telephony and api. Our coordination with vinayika, She is quick res ponder and very active person. wish you all the best Team
Greatest appreciation to the company and your team .The IVR services is just what we wanted, and we were thrilled with the speed your team exercised. Great job!
Appreciate the kind of service getting from knowlarity. On time resolution, great effort, quick response, hope this helps us to make our call centre smoother.
Fraud Company, pathetic work culture and environment. I was working here (Jun-15 to Dec-17)my emp id is- 10732, My name is Sandhya Chandra. I have not received my FNF yet, its been more then 2 years now, even they are not replying on my email. My incentive also pending which a good amount but they have denied to pay me that also. Please if their is someone who can help me out this. I am running financial issues also. But after sending multiple reminders then also they are not reverting me. Their is a HR(Gitika), she also lied to me every time. Fake promises only. Guys if you are thinking this company can give you your dream platform so you re thinking wrong. They make their employees fool only.
Service was fantastic. Response to questions was fast. Delivered product as promised and on-time.
Can't find a better call support partner than Knowlarity.
Maxxon celebrations liked this product and their services and we will recommend everyone to use this services, lovely experience with them.
Great product and excellent support. I have been using the services for around 3 years, Knowlarity team has always been very cooperative. I highly recommend their services.
Excellent work in telecommunications space. It has set standards which encourage everyone.
Visual technologies is using Toll Free Number. But help calls are either ignored or not responded . Need to improve the services.
Most useful product for real estate industry. Thanks to knowlarity from Hermitage Group
Knowlarity is a fraud company starting from Owner, CEO & Employee. Avoid this company as they will loot you without giving my IVR features. Company sales guy mispresented the product, made me pay and when the product was delivered it was not I paid for my requirements and they have a huge gap differentiation between Knowlarity & Myoperator in IVR Systems. I have sent many mails to CEO but no response from their END.
Great Company to work with....Peoples good, Culture great, SO...Amazing
Was not very much confident about the company in starting but they delivered the solution quite well and no issue in past 1 year observed. Mr. Dikshant Gogia who made us believe on the solution and provided a constant helping hand throughout the year. Provided us training to use the services and necessary points where we can fully utilise our premium plan features. Appreciate your effort. Thanks and regards, Dipak Warghade Deep Laxmi Developers
We are using Knowlarity service since 2018 for our clients, Now our customers are able to reach us easily. We are experiencing high call flow so more leads with good conversion rates. Super Receptionist has been the perfect solution for us.
Knowlarity is one of the best company to provide Cloud telephony solution. Knowlarity provides us a solution for my company A1 Digital Services which is leading in delhi and getting good responce. Thanks Mr. Rajesh for giving me this particular service to me
Knowlarity India's one of the best Vertual Number Service Provider.
pathetic service...pls dont hire them. they just take go away....no communication from their side after the payment is done....
horrible service. The team just run after you to make their payment and as soon its done the service gets stuck. The same team persons are now out of office, stuck in traffic, calling the tech guy or maybe you ll listen a new reason. I Contacted them regarding the service 2 weeks before but still they couldnt setup an sms service account.
Over-commitments and misleading are the only things Knowlarity do. Very bad experience with knowlarity. The company failed to deliver services.
Professionalism, expertise and excellent service by knowlarity made the entire process comfortable and a pleasant experience. 5 STARS to him. I highly recommend this company. Its a great experience with how this company doing business , trustworthy approach.
Such a good company and it is a great experience working with them. A very good pitch given by Kshitij and i i wi recommend this to everyone. good tech support to sort your common issues on time. Keep it up .
Useless HR management with the staff as regards payment of FNF
Dear friends yadi aap logo ka small business hai v aapko din me sirf 10-15 call aati hai to aap knowlarity ko try kar sakte hai. Lekin aapke pass call flow jyada hai v aapka bussiness hi call per depends hai us time yadi aap knowlarity ko choose karte hai to aapka wrong design hoga kyonki knowlarity ki service ab utni better nhi hai ye mera un logo ke liye suggestion hai jo unki new service buy kar rhe hai v me ye apne personal experience se bata rha hoo
You cant trust this company, our entire business if suffering because of them. We are chasing for support from lat 5 month but no one bothers to help.
before taking payment sales person was coordinating but now nobody responds and they are charging every month even when we have requested to stop the services so long.
i am using the services of knowlarity since more than one year .I can manage my customers as well as track my agent's calls with customers.Its a very helping an useful service.
company has a nice product with ivr recording, call tracking..overall no issues as such..keep up the good work.
We are using thier premium plan and are extremely satisfied with sales and support provided by knowlarity in terms of call management. Special mention Mr. Dikshant Gogia who promptly reply on mails,calls and texts and help in quick changes where required during the functioning and provide timely resolution to tech. problems Thanks Team-OPTIEMUS INFRACOM LTD.
Amazing Customer Support. A very easy to use Platform.
A company providing best IVR services and customer support . They provide customized services based on the requirement. Favorable turn around time .
Knowlarity is the best cms service i have used till date. If you would choose knowlarity you would get anytime assistance and they are ready to serve anytime this is the thing i liked the most
I run a consumer engagement & advertising agency which is based in Mumbai. I have been looking and working for a lead generating solution and Knowlarity provided me the best solution, customised as per my requirement. The technical knowledge of the sales manager Mr. Jayshankar was very good as he understood my requirement, provided his inputs and offered me a solution. The support from the back end team was superb as they could activate the services as soon as they could and even worked on war footing basis whenever there was a demand for the same. Best, Secured and No 1 telephonic solution company in India!!
Having great experience with them and staff is very supportive and i will recommend everyone to use this.
Super Receptionist helps to handle the business calls easily/ great customer support.
Amazing portal for operating call centers...last one year we are using...no complaint...good customer support....
