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K
3 years ago

We went for a treat at 5.30 Saturday night was our...

We went for a treat at 5.30 Saturday night was our first time. Place was lovely service was good, great atmosphere, adults food was Ok, my 2yr old had fish fingers and chips, never again. We got home and within the hour she was vomiting everywhere and continued for a good few hours after. She had only really eaten that all day. Gutted as we were all looking forward to going to our new local .

S
3 years ago

Yes, the place is good but it does have some catch...

Yes, the place is good but it does have some catching up to do on service side of things. On a number of visits the service of drinks has been quite slow. And also taking finished plates. Food is brilliant and the service isn't enough to stop me coming as I'm sure they'll improve.

E
3 years ago

I felt slightly under dressed in my ripped jeans a...

I felt slightly under dressed in my ripped jeans and void hightops as this establishment seems slightly more upscale to what I'm used too. The food was great, service was ok, took while for food to come but it was busy and was worth the wait. I think the prices are good for the food you get. FYI the take away box with custard in has sustained I'm very pleased with this place & even my 3 yr old daughter said she enjoyed it. I will defiantly be coming back.

D
3 years ago

From the moment we walked in, there was staff sitt...

From the moment we walked in, there was staff sitting by the entrance window singing quite loudly.
The lady working on the restaurant seating till asked us if we booked a table @16:30 (bit of a joke) had a face like slapped behind. Shown to the smallest table in which a family of four could sit around when clearly larger tables were available.
Once clearing leftover food off of the seats we sat down to eat our meal.
I wouldn't recommend the half boneless chicken unless you like a mush of fat on your plate as by picture attached.
The reason for the two stars are due to fact that they didn't manage to mess up the liquid (beer) that comes from the taps. Which I suppose is a plus.
Surprisingly the desert was really nice.
Enough said. If you haven't seen my review on here it will also be available to view on trip advisor
Daniel Moore

d
3 years ago

Poor service, we ordered starters and mains but go...

Poor service, we ordered starters and mains but got everything together, in less than 5 minutes after ordering, we didn't even received the drinks yet, food is precoocked and not fresh, we were told that manager will sort things out but no one came back to ask anything after, won't be going back

d
3 years ago

Food was okay and an okay selection of beers and w...

Food was okay and an okay selection of beers and wines. I ordered a steak medium rare but came more on the rare side which is okay but was really chewy which I dont like. Also I think the pricing is pretty good as I went with my girlfriend More

S
3 years ago

Had a fairly nice experience here. The food was ve...

Had a fairly nice experience here. The food was very nice though the portions were a tad small, the starter of BBQ Chicken Nachos was nothing short of phenomenal. Had some sort of buttefly chicken for mains which was nice enough though more chips would have been nice and dessert escapes me, Our waitress could have done with smiling once or twice. I'd definitely go again though!

J
3 years ago

Nice gastro pub that only opened recently. It's in...

Nice gastro pub that only opened recently. It's interior decor and exterior look has been carefully designed and it shows. Staff are friendly and polite. I've been twice and on both occasions it's been busy but not to busy to accommodate without booking. Food was good which is always a plus in a restaurant. The cocktails are also recommended.

M
3 years ago

Great to have a new venue in Biggleswade since thi...

Great to have a new venue in Biggleswade since this new-build venue opened on 5th December 2018. It's the only McMullen tied pub in Biggleswade and offers a different but limited range of ales.

The environment is pleasant and seating comfortable and as you d expect for a new venue it s clean.

Drinks: Expect to pay top dollar for drinks and for this reason I prefer to choose the smaller independent pubs for quality or Wetherspoons for value when meeting a friend for a beer. The Pale Ale is pleasant, but as it s tied to McMullen I couldn t see any sign of craft ales.



Service: Couldn t fault the service which is friendly and efficient.

For those who like to take their pets, it s dog friendly.

Summary: It s a chain pub and is slightly up-market compared to Wetherspoon s (table service, clean tables). It s good value, but beware of the fish and chips which may disappoint.

S
3 years ago

A really nice pub and dog friendly in the bar we o...

A really nice pub and dog friendly in the bar we only went for one passing drink but the staff seemed friendly they had a good variety of beers and altgough we didn't have any the food looked amazing.

J
4 years ago

Excellent service, excellent meals, beware large p...

Excellent service, excellent meals, beware large portions. I had lamb shank, it was delicious, husband had fish and chips, mum had roast chicken a small portion, but still large. Puddings apple pie and custard. Just lovely.

J
4 years ago

Yey, I have been out out. Been to King's Reach bef...

Yey, I have been out out. Been to King's Reach before lockdown and was impressed then. Still feel the same. Still a warm welcome and great service. Hand sanitiser as you wait to be seated. Tables spaced accordingly, and total table service. Servers are still pleasant and attentive although there is a slightly new way of doing things. Reduced menu but still a wide variety of food to choose from. The food was hot and tasty. My steak was cooked to perfection, well done chef! Beer garden open and a clear 7 point instruction board as you go in. Well done guys, impressed and thank you

K
4 years ago

Nice place, normal pub grub, nothing incredibly sp...

Nice place, normal pub grub, nothing incredibly special. Always seems to be a rotation of new staff, every time we pop in we're told to wait for an experienced staff member to appear and seat us. Nice atmosphere though, nice they allow dogs inside the front.

n
4 years ago

Not had a bad visit yet....

Not had a bad visit yet....
We have now used the kings reach multiple times and each time had some great food and good service.
It can get very busy but the food is worth the wait not normally very long even on busy days.
I normally pick and mix off the menu due to wife food allergies and my diabetic needs and they are always happy to do this.

h
4 years ago

Lovely food but very dissapointed at the lack of d...

Lovely food but very dissapointed at the lack of distancing...could of done with removing a few more tables...staff could have worn masks and putting a one way system in place..wont be back till this awfull thing is over.( please dust your shelves)

I
4 years ago

Forth visit, still not great, but small improvemen...

Forth visit, still not great, but small improvements, still a long wait for food, and all three steaks we ordered were overcooked,with cold fries but the two fish and chips were enjoyed. The staff were much improved this time, we didn't have to ask someone to serve us after we had sat at the table for over an hour this time.

S
4 years ago

Went on a Saturday for a meal as family members ha...

Went on a Saturday for a meal as family members had said Fridays are very busy. First interaction with waiting staff was good. After that it went down hill, we ended up collecting our own drinks from bar as none of the staff could be bothered to collect them. The first time anyone asked if everything was okay was when we paid the bill.

A
4 years ago

Went here for Sunday lunch. We had to wait over 10...

Went here for Sunday lunch. We had to wait over 10 minutes after our booked time, we had an elderly lady with us and no where to sit. The food was very good quality and we really enjoyed it. The cookie dough ice cream did not live up to its name, it actually turned out to be ice cream with burnt cookies in instead of cookie dough! With some small improvements this could be a really nice pub

G
4 years ago

Friendly staff great atmosphere. Went the with my ...

Friendly staff great atmosphere. Went the with my dog and he had a great time. Highly recommend to anyone with our without for legged friend.
Can have long waiting times of waiting for food during the evenings on the weekend but as the place is very friendly we did not mind

R
4 years ago

I've been here three times. Today was the last.

I've been here three times. Today was the last.

First time, hair in my meal - lovely.

Second time, burger was so greasy it made the buns soggy and had to use about 10 napkins just to attempt to eat it. Still couldn't eat it.

Third time, today - chicken and chorizo skewers with rice and salad. Well it looked nice if you were a child, 2 bits of chicken on a skewer? Two. TWO little bits of chicken on a skewer, leaving half the skewers empty.
Asked the waitress straight away, where's the rest?!

"That's how its served" she replied.

Ended up sending it back and going hungry.

Well won't be going there again and wont be recommending it to anyone.

If you want something greasy, cheap and interested in making money theres a McDonalds about 5 minutes away. You'll get a better meal there.

(Least they managed to serve my beer cold)
1star for that.

R
4 years ago

Large car park, and a good looking pub. They have ...

Large car park, and a good looking pub. They have Heineken alcohol-free which is great for me as I was a driver and can't stand Beck's Blue.

The roast dinner was huge, but a bit bland. Except for the chicken which was shockingly good.

The starters were great too.

K
4 years ago

Food was lovely but service to be desired, shame a...

Food was lovely but service to be desired, shame as i was looking forward to my first visit. Stood waiting to be seated for 10 minutes, I asked our waitress what drinks they did other than alcoholic was told there wasnt any so opted for the non alcoholic choices on the menu. She didnt seem intrested in serving us at all. I wasnt asked how I wanted my steak when I ordered, then I over hear same waitress go through other drinks with other guests and then explain the different menus to another guest.

J
4 years ago

Have been here for food around 8 times since it op...

Have been here for food around 8 times since it opened. Aside from one of those times where the food was overcooked, it has been great. Staff at the beginning seemed lively, though there does seem to be a high turnover. Occasionally staff aren't in a good mood. The one bad experience was mid week and it wasn't busy.

J
4 years ago

Normally really good but this time got my meal com...

Normally really good but this time got my meal completely wrong then got the meal wrong again and then was giggled at when told waitress it was wrong,had the sweet potato curry which was so hot my mouth went numb and could not eat, was given the meal for free but spoilt my sisters birthday a bit.

A
4 years ago

Restaurant is clean with friendly staff. Service c...

Restaurant is clean with friendly staff. Service can be a bit slow at busy times. It seems a lot bigger inside than you might first expect. Plenty of seating outside too for those warm summer evenings. Menu could do with a bit more choice. All in all a nice place to eat with family or friends.

About King's Reach

King's Reach: A Family Brewer with a Rich Heritage

King's Reach is a family brewer that has been in the business for nearly 200 years. Based in Hertfordshire, this company has established itself as one of the leading brewers and operators of pubs, restaurants, and bars in the region. With over 130 establishments under its belt, King's Reach is committed to providing high-quality products and services to its customers.

History

The history of King's Reach can be traced back to 1827 when Peter McMullen started brewing beer in Hertford. Over time, the business grew and expanded into other areas such as pub ownership and management. Today, King's Reach is still owned by the McMullen family who have continued to uphold their tradition of brewing excellence.

Brewing Process

At King's Reach, only the finest ingredients are used to create their range of beers. The brewing process involves carefully selecting malted barley from local farms which is then combined with hops from around the world. The water used in brewing comes from an underground source which gives it a unique taste that cannot be replicated elsewhere.

The beer produced by King's Reach is known for its distinctive taste which comes from using traditional methods combined with modern technology. Each batch of beer undergoes rigorous testing before being released into the market ensuring consistent quality across all products.

Pubs & Restaurants

In addition to brewing beer, King's Reach also operates over 130 pubs, restaurants and bars across Hertfordshire and beyond. These establishments offer a wide range of food options including traditional pub fare as well as more contemporary dishes.

Each establishment has its own unique character but all share a commitment to providing excellent customer service along with high-quality food and drink offerings. Whether you're looking for a cozy pub or an upscale restaurant experience, there is something for everyone at King's Reach.

Community Involvement

As a family-owned business deeply rooted in Hertfordshire community involvement plays an important role at Kings' reach . They are committed not only to providing great products but also giving back through various charitable initiatives such as supporting local sports teams or sponsoring events like music festivals .

Conclusion

In conclusion , Kings' reach stands out among other breweries due it’s rich heritage , commitment towards quality ingredients , use traditional methods combined with modern technology , operating over 130 pubs & restaurants offering wide range food options along with excellent customer service . Their community involvement makes them stand out among competitors making them one-of-a-kind brewery that truly cares about their customers .