Gosh I wish there were negative stars available. Do not use this company they will take your money with a smile and refuse to work with you. Do not rent with these people. If you ever rent with these guys you will be sorry. Prepare to be talked to like a child and treated as such because they think they are better than you. I will never NEVER recommend this place to anyone I know.
I rented one of Killian s Hickory St. apartments for about two years. They were very communicative, professional, and respected tenant privacy. I toured so many apartments in Denton and Andrew was by far the most helpful property manager. He is very straightforward and is quick to respond any issues. I ve honestly recommended him to many people and they ve all had good experiences as well.
I lived in Locust Center for 4 years and had a great experience with the Killian's. They were always courteous, responsive, and quick to get maintenance out to resolve any issues. The apartment was a great value in a prime Denton location. We even requested a flooring update while away for a week and they delivered! Never take small property management for granted!
I'm glad I never rented from this pompous slumlord. I scheduled an appointment to view a place 3 days in advance and then he calls me The day of and says there were already two applications in and paused presumably to get me to beg for it. then I tell him a price range and he immediately goes above it but I agree to see anyways because I was already headed up there to see MUCH nicer places. I walk in and stretch out my arm for a handshake and he just stands there and stares at me for a second and says he doesn't shake hands because it has been getting him sick. Extremely rude and arrogant. Buy some hand sanitizer or stop licking your hand after touching people, how dare you imply I am filthy and germ ridden. Who the hell are you?! And then he proceeds to talk himself up in regards to the real estate documents. Thanks fool, I work in a law firm and I can understand legal documents. Shut up and let me read it. Then he proceeds to show me the most rundown, hideous studio apartment with no working AC and the maintenance guy fixing what looked like everything in there. What a joke. I told him right there and then I wouldn't be signing anything. See you later clown.
I lived in one of their properties close to the Denton square for 4 years. I loved the character of the property and the walkability of the location. Any issues that came up with the apartment were swiftly dealt with- they had some of the fastest response times to maintenance requests that I've seen. Ongoing upkeep of the property (spraying for bugs, changing air filters, etc.) was done consistently. The Killian's were always polite to us and attentive to our needs. Overall had a great experience!
I lived in one of the properties for what was my second year of grad-school, and I honestly can't say it was that bad. Whenever I needed anything fixed, I'd let the folks at the leasing officeknow, and before you knew it things were working again. As for everything else; I did make the mistake of moving into a unit on the first floor, which wasn't the best thing I could've done because I'm a light sleeper. In the end, I think the company was pretty helpful, and I'd rent from them again.
Killian Property Management has been a great experience for a first time renter/leaser. Good communication about maintenance, quick responses, and willing to discuss any inquiries. I've done business primarily with Andrew and I have been treated with respect during any interactions. They have plenty of locations around Denton to choose from with a wide range of prices. I appreciate the time they took to help me find my first few apartments.
Honestly not sure where the poor reviews are coming from? I've been living in the Pinecrest apartments for about five months now and have never had any problems with management. On the rare occasion that we've had to put in a maintenance request it has been resolved either the same day or the next. Any time we've had a complaint about noisy neighbors we've always recieved a response within a few hours, and they always follow up once or twice afterwards to make sure everything is okay. When we were looking for a unit to move into Andrew showed us three different units, as the unit we were planning on renting was still occupied, and we ended up liking one of the upstairs units that was move in ready and had some newer fixtures, even though we had to wait another month to move in. He offered to hold the unit for us if that was the one we wanted, and he did. When we did move in I had an absolute horrible time getting our internet set up, and explained to Andrew that apparently the issue was that the previous tenant never shut their services off. He personally got on the phone with them (which if you know Frontier, customer service is no picnic) and went out of his way to help the process along. He has always been very kind and professional with us from the beginning. As for the no shaking hands thing, I don't understand why that upsets some people. But I work in a doctors office, so maybe I just get it a little more. I've dealt with Andrew every step of the way and I appreciate that I'm not dealing with some huge office/company where I'm going to get lost in the shuffle and passed around from rep to rep. The reason I chose to rent from them is because my sister did and she highly recommended them as well, and I (so far) have not been disappointed. If you want an easy going, dependable, and responsive management company, then this is the one.
We lived almost two years in Pinecrest apartment complex. It was great place and very close to UNT DP. The maintenance was fast and the issue would be solved from the first time, never had to call about the same issue again. Pest control was almost monthly they were on top of it. Andrew was very understanding and professional . I am really satisfied with my experience with Killian Property.
Honestly better than what I expected based on these bad reviews. We lived in a historic house near the square, and, while we didn't have a couple things we were used to having (dishwasher, washer/dryer), the place was nice and "charming." The biggest annoyance we had was the next door neighbors in the next lot over who would host parties all the time until morning hours, but I'm pretty sure it housed a sorority or fraternity or something.
Around Christmas we had a squirrel in our attic that would relentlessly run around during the night. We emailed the main office and a guy came over to help us - right around Christmas! I kind of felt bad, but I also wanted to sleep. They worked at our house to make sure the squirrel problem was taken care of.
Our house neighbors were very quiet and nice, and I loved how close we were to the square - that is something I will definitely miss.
Killian is very matter-of-fact, don't-lie-to-me-and-we-won't-have-problems kind of a company, and we tried to always be upfront with everything. My sister came to live with me, and instead of just letting her live there, we told Andrew and he was able to re-write the lease to include her.
Always email so you can refer to your messages if anything happens. I knew exactly how many times the maintenance guys were coming to our house to get to the squirrels because of the email conversations with Andrew.
Pest control came regularly, so that was a plus.
Thanks.
killianpm.managebuilding.com
