Super confortable place for relax and have tea or ...
Super confortable place for relax and have tea or coffee, sitting with wind and passing time, the coffee and tea here is really nice, i enjoy a lot.
Super confortable place for relax and have tea or coffee, sitting with wind and passing time, the coffee and tea here is really nice, i enjoy a lot.
Really awesome hotel in heart of Kathmandu. Silence ambience within a crowded locality of Thamel. They really value tradition and culture of Nepal . Guests get first hand experience and knowledge of Nepalese history and tradition .
We loved our stay here! Amazing location in the heart of Thamel markets. Staff were fantastic and very friendly. Great selection of food and drinks available, and a very short walk to several awesome restaurants! We stayed in the Ed Hillary room and it was lovely - spacious, comfortable and clean.
Was not allowed to enter the parking area, even though the room was booked and there was confirmation of the room for the stay at 13th May. Thinking that I had proper conversation with Sanjeev ji ( I arrived at the front gate at 10:45 PM) and was instructed to park my car at backside of the hotel. Sanjeev Ji, tried to convey my request to open gates to car parking area and stay at KGH and he was really helpful, kind and concerned about the situation. I patiently waited for 20 minutes. Then I called the reception of the hotel and had a conversation with Mohan Ji. He said someone is coming to open the gates. I waited for anothe than half n hour/ 45 minutes just to park my park car. In the hotel where i supposed to have booked room. Hehe, are you serious? lol. The guards at the back door near to Nabil ATM exhibited egoistic, rude, unthankful and non welcoming behaviors towards me, even when I was saying my room is booked and I had a conversatyion with Sanjeev ji.
I feel so, sorry for the owners, shareholders, top level management for loosing business as I myself own and run four different prominent companies. The most important things KGH lost is : " TRUST, ACCOUNTABILITY & BRAND IMAGE. I hope Mr. Karna Shakya Sir, personally looks after this issue and execute proper training to educate the frontline staffs , with whom we customers have who first contact. I think every guest might visit KGH in Range Rover, Mercedes, Prado, Pajero or any other luxury vehicles which creates perception among the staffs that other customers are not important and are not welcome
Please take care of your business, staff, every human directly and indirectly related to KG in this hard and sad time. Bhagwan Pashupatinath le hami sabai ko rakhsya garun Jay Nepal.
It's a world of it's own. Dream garden is so beautiful. Food is great rooms are amazing. They organize cab for you at good price you can exchange currency as well. There is salon and shops inside. It is located in the heart of Thamale.
Good place to hangout with friends with coffee and brownies
Terrible experience , we moved in with our friends expecting better service but was a worse ever experience
1 all day we run out to get our rooms to be checked in , tv not working , refrigerator broken , plugs are broken and rooms are not in good conditions
2 room service is very poor , morning breakfast was not as we expected with 4 star hotel and their are insects in the meal
3. Room service is poor order food are skipped and forget by reception and Resturant as a diabetics patients it s hamper my health
4 cleaning and tidy is missing
5 not recommended at all don t spend until you wish to frustrated.
This property belongs to the KGH group of hotels and resorts. It's a landmark at thamel incorporated with a museum called MoNA (Museum of Nepali Art). It's an oasis at thamel. One can also enjoy an amazing bakery that they recently opened. One will never get disappointed with their hospitality. Keep exploring them.
Looking for peace at the heart of Thamel, this is for you. Awesome place to stay. Loved the breakfast.
Very modern in very old building. Really comfortable, staff a dream, restaurant has great food. A lovely garden area which is great for breakfast and dinner.