Kernodle Clinic

I had to call three times today trying to see Dr. Mark Miller. On the third call i was told that I could see the PA Rob Tumey. He was no help at all. I was there because I had been in the er ar Moses Cone for Afib. I was told that my thyroid needed to be checked. PA said to me well you were fine last year. I asked about Dr Miller and was informed that he had left at 12. I'm really upset. Is Afib something to be brushed off? So I will be finding another dr. I'm so done . I also went in with a sore throat and some coughing and I thought well maybe he will check for strep. No he didn't. I took the covid test and seem like I was rushed out because it was almost 5. So disappointed. Never again will I be dismissed

I went to see Dr. Shah, neurologist, at the Kernodel Clinic, desperate for answers. I was dismissed by one doctor as somatic and felt depressed. I explored the idea that maybe I was having mental health issues, but my psychologist was adamant that it wasn t the case. Anyway, a friend of mine referred me to Dr. Shah, she was a nurse of his. I m so grateful to her. Dr. Shah found that I was hypothyroid and now that is getting better. I see Dr. O Connell at the Kernodel Clinic for the Hashimoto s that caused the hypothyroidism. I love him too and I love that my eyebrows have grown back!!! Not to mention that I m starting to lose weight. Dr. Shah started me on medication for migraines, now I have a few a month instead of every day. I feel less debilitated for this reason alone. Dr. Shah gave me medication for MS fatigue and today I cleaned my entire kitchen. I mean deep cleaned. Yesterday I baked bread and canned jellies. Sounds like simple tasks right? I couldn t do them before. I got up, got dressed and did my hair 4 days in a row. This is some miracle. Although, I don t have a formal diagnosis of MS, Dr. Shah has been managing me like I do and is sending me for another opinion. (I m not on Immunosuppressants) I ve been told they can t diagnose me with MS and that can t say that I don t have MS. So I live in the grey area of Probable MS . I think there s something to be said about a doctor who treats his patient and not lab values. I was suffering so much and his gentle care has eased my pain. The last visit I had I felt so desperate, I cried. I just want my life back. I realize that I can t just have my life back, but any efforts to ease my suffering is appreciated. Dr. Shah has eased my suffering. Thank you, Dr. Shah from the bottom of my heart.

Worse facility I ve ever been to. Doctors are great but, the office help is on kindergarten level. It takes weeks and numerous calls for a prior authorization and then you get a new prescription called in instead of the authorization you need. This has happened time and time again. No one reads their notes and follows instructions over there.

We moved here from WV 3 years ago, one reason was for better health care. We are retired and really like the are, but health care in this state is terrible. It's been 3 years and zero help with my problem. You just get referred to other doctors.

Doctors are wonderful but Sylvia in the Lab is horrible. Don t let her draw blood or anything. She is rude and not gentle in any sort of way. I have never been stabbed so hard in my life. She has no respect for patients.

Most of the staff is very pleasant and competent EXCEPT for whomever they have running the front lobby area. I was treated like a child from a young woman with a horrible attitude. You might want to re evaluate the personnel that greet your patients and their family members....

I was there about 10 days ago for a flu shot. I'm 73 and my immune system is comprised. Several patients had no mask, I suppose they took it off after entering. One was talking to a lady working the patient information desk, another just walking around. One man, at least my age drinking coffee with his mask over one ear. If your people can't enforce the rules, I can not be there.

Good in person service. Worse phone service i have ever experienced. Hours of wait and never speak to a live person. Looking for anouther clinic. They call and leave message to return call and then dont answer your calls.

Another person that needs to take up two parking spots.

Kernodle Clinic only does MRI scans on INSURED patients . I've been there 3 times for the same MRI scans, only to be given a once-over assessment and a prescription for my neuropathy . They even charge a $100. fee for getting there just a few minutes late, but ONLY if you're uninsured . Sounds like that John Q movie, doesn't it ?