Kerala state electricity board Reviews

I recently had the opportunity to interact with the electricity board in Kerala through their website. The overall experience was average. The website was easy to navigate and provided all the necessary information regarding their services and policies. However, I found the design to be outdated and in need of a modern upgrade.

The process of registering a complaint online was satisfactory, although it took longer than expected for the issue to be resolved. It would be helpful if they could provide a real-time status update on the progress of the complaint.

While the customer service agents were polite, I felt that they lacked in-depth knowledge and understanding of certain technical aspects. It would be beneficial for them to undergo further training to enhance their expertise.

In terms of electricity supply, there were no major disruptions or outages, but occasional fluctuations were observed. Overall, the Kerala State Electricity Board provides a decent service, but there is room for improvement in terms of website design, customer service expertise, and timely complaint resolution.

⚡ The Kerala State Electricity Board provides excellent electricity services. I am really impressed with their punctuality and reliability. The customer support team is helpful and the billing process is hassle-free. Keep up the good work! ⚡

The electricity services provided by the Kerala State Electricity Board are satisfactory. The billing process is smooth and the rates are affordable. However, there is room for improvement in terms of customer support.

⚡ The Kerala State Electricity Board is doing an excellent job in providing uninterrupted power supply. The customer support team is very helpful and responsive. The billing process is smooth and hassle-free. ⚡

I have been a customer of the Kerala State Electricity Board for a while now and I am satisfied with their services. The billing process is efficient and the rates are reasonable. The customer support team is also helpful.

⚡ The Kerala State Electricity Board is doing a great job in providing reliable power supply. The customer support team is always available to assist and the billing process is hassle-free. Keep up the good work! ⚡

I have been using the services of the state electricity board for a long time now. The overall experience has been good and I have never faced any major issues. However, there is a need for improvement in terms of digital payment options.

The Kerala State Electricity Board is doing a great job in providing electricity services. They have a good customer support team who are always ready to help. The billing process is easy and the rates are affordable. Keep up the good work!

I have been a customer of the electricity board for a few years now and I am satisfied with their services. The bills are clear and the rates are reasonable. The only improvement I would suggest is to make the website more user-friendly.