4 years ago
I have to say this is a very unprofessional group ...
I have to say this is a very unprofessional group of people that I really honestly wish I do not have to work in.. I am currently in one of their units. Before I moved in, they made me push back my move in date, so I did not have a place to stay since my lease was up at my previous residence. They still made me pay the move in fee, and I had to pay for living arrangements on top of that. Then, I move in and the central heat was blowing mildly warm air. Everyone knows Chicago is freezing in the winter. I asked Jeremy, the property manager, and Mike to fix this (multiple times with emails and text to prove it). Nothing was done. I've been here since December. It has been a very uncomfortable winter. To top that off, the place was advertised with an extra room, that was a lie. Unless you're in a bind, I would say look for another realty company. And when I call about it, Laurie, who answered the phone, was so nonchalant and sounds like she didn't even care. What kind of service is that if i'm paying all this money for my apartment?