Jw marriott austin Reviews

Hyatt vs Marriott always a battle and in San Antonio I would say Hyatt takes the cake. Here I must say the JW Marriot is astounding. I would Highly recommend staying here!

I travel a lot for work and I ve spent time traveling over seas and have stayed at a variety of hotels from high end to low end. When it comes to stays it s the little things that do the hotel justice This hotel has the best shower head in terms of pressure and volume that I ve ever experienced at a hotel. A lot of hotels like to have a low flow, 3 nozzle spray shower not here. The shower head has about a hundred very tiny nozzles that blast the water on you at the perfect pressure it feels like a water massage.

Our very first time here in Austin , Texas..
Great downtown hotel and friendly housekeeping staff.
Front desk guy is not very welcoming..yawning on his mask in front of me.No introductions or further instructions/ directions / info ..very poor customer service He needs training.

Beautiful Hotel with great views. Only thing that doesn t make sense for me is that you have to valet if you have an electric vehicle and want to charge it onsite (charging is free so that s a plus). Easy walk or scooter around the city, great restaurants around as well.

Stay was ok. The beds were really, really hard. Woke up with back pain. When we booked we paid extra for a king but they gave us 2 doubles and didn t say anything about it at check in. The water they provide in the rooms taste disgusting like your drinking lake water.

The shower was nice, really good pressure and a good size. House cleaning just made the bed and replenished towels, nothing extra (picking up things or wiping down the bathroom counters).

Was a little disappointed, the last JW Marriotts I have stayed at were wonderful, this one was a little disappointing.

As an Ambassador member I was sad my room upgrade wasn't able to be honored... but such is life. But putting me on the 34th floor of a 34 floor building definitely made up for it. The view was amazing. The customer service and staff top notch. The food DELICIOUS. The shower was a highlight for me lol. You'd have to experience it to understand. Enjoyed my stay.

Only ok for a convention hotel. Had issues with the room never solved or followed up. Had my luggage delivered to hotel and I had to track it down the next day. Obviously they so a lot of meeting so they have captive audiences so why try to enhance guest experiences.

Very nice accommodation. Especially the crystal slates covering the lights in the bathroom
Shower pressure is great... that's important when you have long hair.
Convenient location.

The hotel is wonderful. Love the location and layout. My only beef with the place is the food. It needs some improvement. As for service the staff is well trained and accommodating.

The whole place has a nice wood smell to it (cedar, I think?). Big open lobby that is very welcoming as a gathering spot. Front desk is super cheerful and rooms we clean with their own wood trim.